Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

Thunderbird is not picking up emails from sympatico server

wilddoc

Thunderbird has been receiving emails on my PC from Bell Sympatico for years, then suddenly stopped in July 2026 without my changing any settings, and I have to go to the Bell server instead.

Thunderbird has been receiving emails on my PC from Bell Sympatico for years, then suddenly stopped in July 2026 without my changing any settings, and I have to go to the Bell server instead.

Todas las respuestas (3)

- What version of Thunderbird?

- What is your operating system?

- Is this an IMAP account or POP3?

- What error messages do you see? Please quote them precisely and in full. Screen shots would suffice.

- What Anti-Virus, other security software, or VPN do you use, if any?


Please confirm your server settings with Bell's recommended ones:

https://support.bell.ca/internet/email/how-to-use-bell-mail?step=5#step5

sorry for the delay:

Thunderbird 158.0.1 (64-bit) Windows 11 Pro 25H2 It was POP3 and didn't work, when I received no error message and no incoming emails at all. And when i tried to change it to IMAP by re-opening a new account, it wouldn't accept my password. AUTHENTICATION can't be verified. NORD VPN. Thanks. btw, my password works on the sympatico server if i go directly to the website, just not through thunderbird.

turn of Nord and I think your issue will disappear.

Haz una pregunta

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.