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I can't watch prime video in hd

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Hello, good afternoon, I'm having a problem. I wanted to completely replace Chrome for privacy reasons and because they're going to stop allowing ublock origin, so I decided to set Firefox as my main browser. I love it, but the problem that doesn't allow me to uninstall Chrome is that it doesn't allow me to view Prime Video content in HD, only standard. In Chrome, it does let me. I've tried starting it in safe mode, but it keeps happening. What could it be? It's the 64-bit version on Win 11.

original: hola buenas tardes, estoy teniendo un problema he querido sustituir por completo el chrome por el tema de la privacidad y porque van a dejar de permitir ublock origin, asi que decidi poner firefox como el navegador principal, me encanta pero el problema que no me permite quitarme el chrome es que no me permite ver el contenido de prime video en hd solo estandar, en el chrome si me deja, he probado a inciarlo en modo seguro pero sigue pasando, ¿que podria ser? es la version de 64 bit en win 11

Hello, good afternoon, I'm having a problem. I wanted to completely replace Chrome for privacy reasons and because they're going to stop allowing ublock origin, so I decided to set Firefox as my main browser. I love it, but the problem that doesn't allow me to uninstall Chrome is that it doesn't allow me to view Prime Video content in HD, only standard. In Chrome, it does let me. I've tried starting it in safe mode, but it keeps happening. What could it be? It's the 64-bit version on Win 11. original: hola buenas tardes, estoy teniendo un problema he querido sustituir por completo el chrome por el tema de la privacidad y porque van a dejar de permitir ublock origin, asi que decidi poner firefox como el navegador principal, me encanta pero el problema que no me permite quitarme el chrome es que no me permite ver el contenido de prime video en hd solo estandar, en el chrome si me deja, he probado a inciarlo en modo seguro pero sigue pasando, ¿que podria ser? es la version de 64 bit en win 11

Todas las respuestas (1)

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Hola Disculpa la demora en responder, este problema esta reportado en el foro de los desarrolladores y esta siendo investigado: https://bugzilla.mozilla.org/show_bug.cgi?id=1908340

Puedes seguir la resolución del problema en el link anterior. Gracias

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