Showing questions tagged: Show all questions

Error Msg when opening link in email. Breakdown in Thunderbird and search engine

I find that when I click on links to take me to website through my email in Thunderbird that I will get an error message that reads "we could not verify the certificate, … (read more)

I find that when I click on links to take me to website through my email in Thunderbird that I will get an error message that reads "we could not verify the certificate, reason=wronghost"

But, if I copy link and copy into browser it works fine. There is a break in the Thunderbird email to the browser. This does not happen with all links but there are about three or four that I get regularly where it fails.

I have talked to a tech guy and we have tried different things and it always comes back to a break in Thunderbird email.

How do I fix this problem?

Thank you, Monica

Asked by mmikkola914 3 months ago

Last reply by christ1 2 months ago

  • Archived

Thunderbird not allowing reply message at top option

I just changed my Thunderbird to accommodate Microsoft Exchange (and had to enable the Owl add-on to do so). Now there is NO option available to set reply text at the top… (read more)

I just changed my Thunderbird to accommodate Microsoft Exchange (and had to enable the Owl add-on to do so). Now there is NO option available to set reply text at the top of a reply message. Replies are automatically set at the bottom after the first message in the string by default (which makes no sense and shouldn't have been the default). The option which used to be available in the Composition page of the Settings page is not there. How do I set reply text to appear at the top of a message as a standard??

Asked by jraser 10 months ago

Last reply by Andy T 7 months ago

  • Archived

Export address book from Thunderbird to cvs file

I'm trying to export my Thunderbird addressbook using the export function. I go to "address book"->"tools"->"export" and I get "Export Export accounts, messages, a… (read more)

I'm trying to export my Thunderbird addressbook using the export function. I go to "address book"->"tools"->"export" and I get "Export Export accounts, messages, address books, and settings to a ZIP file. If your current profile is larger than 2GB, we suggest you back it up by yourself." Then it wants to export the whole thing as a Thunderbird Profile with no other choices showing. I can't seem to export the "address book" to the "csv" format which I used to be able to. Any ideas?

Asked by banksmi72 1 year ago

Last reply by benbullard79 8 months ago

  • Archived

Font formatting in the editor is a mess - can't specify font size in pt

I'm increasingly disappointed with the formatting issues in the mail editor, as it is all over the place. I can't set a default font size in pt (why?) - small, medium, l… (read more)

I'm increasingly disappointed with the formatting issues in the mail editor, as it is all over the place.

I can't set a default font size in pt (why?) - small, medium, large etc settings are meaningless. They look different at the receiving end than in my editor, they keep changing with each line, they don't easily override the text copied and pasted in, the arbitrary text increase/decrease is unreliable and unpredictable.

An email I sent just now finally looked ok - but when I saw it in the SENT folder - the lines were all in different size!! I send mainly professional (business) emails and simply cannot afford such a mess with text all over the place.

The font type again, is unreliable and changes unpredictably.

I've had the formatting issues with pretty much every email I have sent over the past week or so. With so much hassle, extra time and ongoing corrections with my emails, I'm seriously considering moving back to Outlook, in spite of spending several hours on setting up TB.

Could someone explain please why the most important element of the email client - the message editor - is so poorly designed, after so many years? Why there is no font setting in point size, like in all other email clients?

Asked by quantum888 1 year ago

Last reply by david 1 year ago

  • Archived

Unable to establish TLS connection to POP3 server

I keep getting this message when clicking Get Messages in Thunderbird : "Unable to establish TLS connection to POP3 server. The server may be down or may be incorrec… (read more)

I keep getting this message when clicking Get Messages in Thunderbird : "Unable to establish TLS connection to POP3 server. The server may be down or may be incorrectly configured. Please verify the correct configuration in the Server Settings for your mail server in the Account Settings window and try again" I don't understand whats going on.

Asked by RIDOCK 1 year ago

Last reply by g.lahey 1 year ago

  • Archived

Whazzup with this?

Whazzup with both a POP3 & an IMAP? Which one to remove & how to do it step by step please edit: moved thread from Firefox to Thunderbird section. … (read more)

Whazzup with both a POP3 & an IMAP?

Which one to remove & how to do it step by step please


edit: moved thread from Firefox to Thunderbird section.

Asked by hap 1 year ago

Last reply by Matt 1 year ago

  • Archived

Mail Merge Thunderbird 102.0.1

Today my 102.0.1 has disappeared. TB has worked for me for decades including now on 102.0.1 which is the latest version. I've downloaded 102.0.1 again but still doesn't … (read more)

Today my 102.0.1 has disappeared. TB has worked for me for decades including now on 102.0.1 which is the latest version. I've downloaded 102.0.1 again but still doesn't show up.

Asked by TFLuce 1 year ago

Last reply by david 1 year ago

  • Archived

Thunderbird double-spacing on Enter in messages--how to make single-space?

Thunderbird adds a double-space when you hit Enter in email messages. Is there a way to make it single-space? I've looked around on Settings, etc. and can't find one. … (read more)

Thunderbird adds a double-space when you hit Enter in email messages. Is there a way to make it single-space? I've looked around on Settings, etc. and can't find one.

Asked by cslewis1 1 year ago

Last reply by david 11 months ago

  • Archived

cannot find access to message filters on ver. 98

I have performed many searchers on the Internet and on this website to locate where the message filters are kept on FF v.98. If I go under the hamburger menu there is no… (read more)

I have performed many searchers on the Internet and on this website to locate where the message filters are kept on FF v.98. If I go under the hamburger menu there is no "Tools" entry only "more Tools." If I access Tools on the MenuBar there is no Message Filter entry.

It used to be quite simplye Mozilla needs to follow the lead of smartphones who have the exact same problem with users attempting to find the controls whose locations change in every update. Their solution is a built-in search lookup app. Instead of making users "go hunt" the smartphone app allows the user to ask the app to find what they are looking for. That's why they are called "smartphones."

As for now, I need to know if my version of FF has bugs or if not how to I modify my message filters?

Thanks

moved from Firefox to Thunderbird -Andrew

Asked by PJAL 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

I have 3 email accounts two of the email accounts keep using the same user name in the SMTP Server settings. I have to keep changing it in order to send or receive emails. If I dont I get this window error which is attached or below.

Sending of the message failed. An error occurred while sending mail. The mail server responded: SendAsDenied; mac@criticaldefensegroup.com not allowed to send as info@hu… (read more)

Sending of the message failed. An error occurred while sending mail. The mail server responded: SendAsDenied; mac@criticaldefensegroup.com not allowed to send as info@huntcountypaintball.com; STOREDRV.Submission.Exception:SendAsDeniedException.MapiExceptionSendAsDenied; Failed to process message due to a permanent exception with message [BeginDiagnosticData]Cannot submit message. 0.35250:10320000, 1.36674:0A000000, 1.61250:00000000, 1.45378:02000000, 1.44866:13200000, 1.36674:0E000000, 1.61250:00000000, 1.45378:18200000, 1.44866:E6000000, 16.55847:DF100000, 17.43559:0000000024020000000000000000000000000000, 20.52176:140FE9941600F01F00000000, 20.50032:140FE9948617F01F1F000130, 0.35180:140FE994, 255.23226:0A000000, 255.27962:0A000000, 255.27962:0E000000, 255.31418:19000000, 0.35250:1F001336, 1.36674:0A000000, 1.61250:00000000, 1.45378:02000000, 1.44866:18000000, 1.36674:32000000, 1.61250:00000000, 1.45378:1D000000, 1.44866:01000000, 16.55847:93000000, 17.43559:0000000098030000000000000000000000000000, 20.52176:140FE9941600101064000000, 20.50032:140FE994861700007D000000, 0.35180:69000000, 255.23226:0A001380, 255.27962:0A000000, 255.27962:32000000, 255.17082:DC040000, 0.27745:87000000, 4.21921:DC040000, 255.27962:FA000000, 255.1494:B4000000, 0.38698:05000780, 1.41134:46000000, 7.36354:010000000000010B01000000, 0.37692:86000000, 0.37948:01000000, 5.33852:00000000534D545000000000, 7.36354:010000000000010986000000, 4.56248:DC040000, 7.40748:010000000000010B86000000, 7.57132:000000000000000086000000, 4.39640:DC040000, 1.63016:32000000, 8.45434:CE621B851525CF4BB41C7DD193FB1E2B01000000, 1.46798:04000000, 5.10786:0000000031352E32302E353335332E3032323A534A30505230314D42363333363A35393766393734352D326563652D343534622D623635392D3565626362653763363463613A32313535343000D81010E9F12900, 7.51330:87121B718454DA0886000000, 0.39570:E9F12900, 1.55954:0A000000, 0.49266:02000000, 1.33010:0A000000, 2.54258:00000000, 0.40002:00000000, 1.56562:00000000, 1.64146:32000000, 1.33010:32000000, 2.54258:DC040000, 255.1750:6C010000, 255.31418:BB000000, 0.22753:03000336, 255.21817:DC040000, 0.64418:C0000000, 4.39842:DC040000, 0.41586:76010000, 4.60547:DC040000, 0.21966:0A003267, 4.30158:DC040000[EndDiagnosticData] [Hostname=SJ0PR01MB6336.prod.exchangelabs.com]. Please check the message and try again.

Asked by mac33 1 year ago

Last reply by MichaelF 1 year ago

  • Archived

Unable to send email messages to Gmail

I have been unable to send email messages to Gmail account holders using my thurderbird platform What can i do to rectify this ? secondly, i also observed th… (read more)

I have been unable to send email messages to Gmail account holders using my thurderbird platform

 What can i do  to rectify this ?
 secondly, i also observed  that all my messages goes to people"s junk email instead of their  inbox . 
 i would appreciate a feedback

Asked by lola7 10 months ago

Last reply by david 10 months ago

  • Archived

Can't dismiss Thunderbird calendar event

Since installing Thunderbird for windows v102.3.0 (32-bit), I can't dismiss a calendar event, which keeps looping to ask if I want to save or dismiss change for an "item … (read more)

Since installing Thunderbird for windows v102.3.0 (32-bit), I can't dismiss a calendar event, which keeps looping to ask if I want to save or dismiss change for an "item changed on server" message. I rec'd the invite externally from Outlook. Neither option works; I can't delete the calendar entry either ... the event is stuck in an endless loop and will not dismiss. I'm now one day past the event date/time and still can't dismiss. Pls advise. Thank you.


edit: moved thread from Firefox to Thunderbird section.

Asked by gannonp157 1 year ago

Last reply by PCWorxLA 1 year ago

  • Archived

Subfolders won't stay deleted

I use a number of edresses, and I need Inbox, Sent, and Deleted subfolders. In some of the edresses I haven't been able to delete other subfolders (spam and Archive), in … (read more)

I use a number of edresses, and I need Inbox, Sent, and Deleted subfolders. In some of the edresses I haven't been able to delete other subfolders (spam and Archive), in some I've deleted them and soon they reappear. I did not authorize automated spam detection, and I unchecked "Do [whatever it was] about archiving."

Asked by safety1002 1 year ago

Last reply by david 1 year ago

  • Archived

Please have someone communicate more precisesly with users.

We were repeatedly told that Thunderbird was no longer part of Mozilla, which also implied that it was not to be connected with Firefox, but all questions regarding Thund… (read more)

We were repeatedly told that Thunderbird was no longer part of Mozilla, which also implied that it was not to be connected with Firefox, but all questions regarding Thunderbird (and apparently all else) now open a Firefox link!

You have made organizational changes without clarifying those changes to us.

Mozilla now is apparently Firefox, but I surmise that only by what I get when I attempt to go to one of the FOUR related sites I had to sign up for separately a long time ago. Not that anyone has set anything up to direct us to the new "front door," which is the MAIN problem.

Which four? 1) Support.mozilla.org/eng-US/ 2) Bugzilla 3) MozillaZine and Mozilla messaging 4) As well as the unannounced, unshepherded transition of Mozilla now being identified as Firefox.

Asked by whldorsey 9 months ago

Last reply by whldorsey1 9 months ago

  • Archived

1 email login; multiple inboxes

My work email has access to three separate email inboxes under its single login. When I initially add my work email to thunderbird, it shows my inbox but not the other tw… (read more)

My work email has access to three separate email inboxes under its single login. When I initially add my work email to thunderbird, it shows my inbox but not the other two that I monitor.

Is there a way to have these other two show up under my email login similarly to how they do in outlook?

- we use Microsoft exchange for the email server

Asked by raeadhani 1 year ago

Last reply by cor-el 1 year ago

  • Archived

why is all my safe senders coming in to the junk email folder?

why is all my safe senders coming in to the junk email folder? I have a safe sender file that outlook is not looking at, all email is going straight to junk email which m… (read more)

why is all my safe senders coming in to the junk email folder? I have a safe sender file that outlook is not looking at, all email is going straight to junk email which means I have to sort all emails out over and over all day long. Why?

Asked by terry.penton 1 year ago

Last reply by Matt 1 year ago