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existing mail account

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  • Last reply by david

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I am trying to declare to Mozilla an existing account on gmail. I can connect the account by internet but Mozilla doesn't accept it.

I am trying to declare to Mozilla an existing account on gmail. I can connect the account by internet but Mozilla doesn't accept it.
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Modified by jiribys

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These steps sometimes work: - close that account - exit and restart thunderbird - create account but do NOT include password (you will be prompted for it later)

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The account was declared but remains empty. If I try to get messages, I get after repeating to Google my password and answering my phone "authentication failure". At the same time I can open my account directly on internet.

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I suggest removing the account and starting over. Setting up gmail account is often problem-prone. Once the account is removed, start over and omit the password until the account is defined. Google should then prompt you for your id and password.