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Subfolders won't stay deleted

  • 3 replies
  • 0 have this problem
  • 4 views
  • Last reply by david

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I use a number of edresses, and I need Inbox, Sent, and Deleted subfolders. In some of the edresses I haven't been able to delete other subfolders (spam and Archive), in some I've deleted them and soon they reappear. I did not authorize automated spam detection, and I unchecked "Do [whatever it was] about archiving."

I use a number of edresses, and I need Inbox, Sent, and Deleted subfolders. In some of the edresses I haven't been able to delete other subfolders (spam and Archive), in some I've deleted them and soon they reappear. I did not authorize automated spam detection, and I unchecked "Do [whatever it was] about archiving."

All Replies (3)

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Is this a question about Thunderbird or about Firefox ?

If the question is about Thunderbird then we can move the question thread to Thunderbird Support.

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Thank you. It is about Tbird. I got here by tapping the Help link in Tbird.

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You can turn off junk control within account settings. And the junk and archive filters are there as part of Thunderbird default settings for each account.