Thunderbird Support Forum

I have just installed the new 102 version of Thunderbird. It asked did I want to overwrite the old version, I said yes, now I have nothing in the way of informatioin or old emails. In am on a mac. Help I really hate the fact that I cannot talk to anybody live

Today my 102.0.1 has disappeared. TB has worked for me for decades including now on 102.0.1 which is the latest version. I've downloaded 102.0.1 again but still doesn't show up.

I keep getting the above message. I looked up online and there are free apps to fix same but I am worried some of these apps may compromise my computer. Can you recommend a free app that is safe please? Thank you.

Since today, we experience an unusual problem in Mozila Thunderbird. The program ask for the password for the email that is already sign in. And if we enter the password, it ask for the password again. The error is "login to server outlook.office365.com with username failed". Our company need to solve this problem because we use Mozila Thunderbird for over 100 employee.

Thank you!

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: impout008.msg.chrl.nc.charter.net cmsmtp 69.169.8.169 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1130.

using thunderbird, cannot send some emails- error message unablr to authenticate outgoing server (SMTP) mail.waitrose.com. I am receiving emails normally and can reply to sent emails.

Hi, We have two identical Win 10 computers with Thunderbird installed as email client. Up until June both computers worked fine for email account: [edited] @lvlflyer.digitalspacemail8.net. In June, one of the computers wouldn't download messages, and gave the error message in the above Subject. We've clicked on the "Confirm" button hundreds of times, no luck. The account settings for digitalspace are identical on both computers (password, port, security, etc., etc.). I've researched this topic on your forums, and none of the suggestions work. Help.... Verne Wiese [email removed from public] (works on one computer and smartphone)

Sending of the message failed. Unable to authenticate to outgoing server (SMTP) mail.btinternet.com. Please check the password and verify the “Authentication method” in Account Settings Outgoing server (SMTP0

This is in Thunderbird. I have a number of news feeds and they occasionally get stopped or paused. It's annoying. Is there a way to disable this paused account feature in Thunderbird? If I want an account paused, it should be my choice not Thunderbird's.

Almost every time I start Thunderbird it says I have to restart to complete an update. It seems to be in an update "loop". It advises an update is available but it's 102.2.0 which is already installed! And this interference perhaps is causing the program lock up when I delete some read messages, so the only way out is a shutdown via Task Manager.

My hard drive had to be replaced and now I cannot recover my Thunderbird Email. Keeps asking for a password but won't accept it. Asks for password for "mobile.charter.net" I think I have totally screwed up all the settings in trying to find a solution. I checked with my internet provider but no help. Could someone please help a very senior and very frustrated Granny? Thanks in advance.

My wife's Thunderbird application seems stalled . All I can see is the blue rotating circle. No emails after August 30 2022 will download . And the upper left hand corner has a period that is continually moving right to left and back again. She set up the email yesterday because her android phone was easier to use (Har, har). Gmails server apparently downloaded 13, 598 emails yesterday (8-30) and hasn't downloaded any since that date.. What's going on. She's attempting to renew her Green card and I'm more that a little concerned.

/edit: moved thread from Firefox to Thunderbird section.

My work email has access to three separate email inboxes under its single login. When I initially add my work email to thunderbird, it shows my inbox but not the other two that I monitor.

Is there a way to have these other two show up under my email login similarly to how they do in outlook?

- we use Microsoft exchange for the email server

I recently and reluctantly converted from my Eudora mail client to Thunderbird about two months ago and I keep having this same problem. I am not sure if I have the correct settings activated so hopefully someone may be able to advise. I have Windows 10, laptop Accessing a "********@usa.net" address via "smtp.postoffice.net" "port 587" Problem is that my junk, sent, draft, trash messages re download when I log back in again. My understanding is that Thunderbird only downloads the headers whereas my Eudora downloaded the complete message so is the fact that it is only the headers being downloaded that it then re downloads them when logging back in?? It is so frustrating having to wait for these messages to download AGAIN when I am just trying to check my emails quickly. Can anyone advise what I might be doing wrong or what settings may need tweaking? Thank you

I used to have Address book on my menu bar and could right click on a mailing list and send a BCC email to all. In 102.3, the address book is now in a tab to the left of the window, and I cannot click to open an email to all. I cannot select, and copy all addresses in the list and copy to a new mail BCC field.. How can I now send an email to all in a mailing list? It used to be so simple! John

I'm getting the following message when trying to delete multiple messages at a time. Sometimes it actually puts them in the trash folder but doesn't remove from Inbox. I've emptied the trash & did a compact folder. Still have problem.

The messages could not be moved or copied to folder 'Trash on cindyr@neo.rr.com' because writing to folder failed. To gain disk space, from the File menu, first choose Empty Trash, and then choose Compact Folders, and then try again.