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Can't recover Thunderbird after a crash.

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by david

handejel
handejel
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My hard drive had to be replaced and now I cannot recover my Thunderbird Email. Keeps asking for a password but won't accept it. Asks for password for "mobile.charter.net" I think I have totally screwed up all the settings in trying to find a solution. I checked with my internet provider but no help. Could someone please help a very senior and very frustrated Granny? Thanks in advance.

My hard drive had to be replaced and now I cannot recover my Thunderbird Email. Keeps asking for a password but won't accept it. Asks for password for "mobile.charter.net" I think I have totally screwed up all the settings in trying to find a solution. I checked with my internet provider but no help. Could someone please help a very senior and very frustrated Granny? Thanks in advance.

All Replies (1)

david
david
  • Top 10 Contributor
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The password for charter would be your email password. From your post, it seems you have successfully installed Thunderbird and set up your account and are lacking the password. True?