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Error message: You are about to overide how thunderbird identifies this site.

lvlflyer
lvlflyer
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Hi, We have two identical Win 10 computers with Thunderbird installed as email client. Up until June both computers worked fine for email account: [edited] @lvlflyer.digitalspacemail8.net. In June, one of the computers wouldn't download messages, and gave the error message in the above Subject. We've clicked on the "Confirm" button hundreds of times, no luck. The account settings for digitalspace are identical on both computers (password, port, security, etc., etc.). I've researched this topic on your forums, and none of the suggestions work. Help.... Verne Wiese [email removed from public] (works on one computer and smartphone)

Hi, We have two identical Win 10 computers with Thunderbird installed as email client. Up until June both computers worked fine for email account: [edited] @lvlflyer.digitalspacemail8.net. In June, one of the computers wouldn't download messages, and gave the error message in the above Subject. We've clicked on the "Confirm" button hundreds of times, no luck. The account settings for digitalspace are identical on both computers (password, port, security, etc., etc.). I've researched this topic on your forums, and none of the suggestions work. Help.... Verne Wiese [email removed from public] (works on one computer and smartphone)

Modified by James

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lvlflyer
lvlflyer Question owner
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Update: I just tried SENDING from the bad computer, and it works. But cannot RECEIVE on it. Does this give any clues? Thanks, Verne

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi Verne, I have not personally seen that dialog, and I've tagged this thread to be moved from the Firefox board to Thunderbird where hopefully someone will know what it indicates. My guess is that the security certificate is being rejected by one of your Thunderbirds, but why? Maybe there is a different setup external to Thunderbird on that system, whether that is your security software configuration, or a VPN, or a proxy.