Thunderbird Support Forum

I am afraid that I am not at all happy with the new version of Thunderbird. It may be that as I get used to it I will find some of the new features helpful, but right now I am more concerned about what was taken away that was helpful:

   a) I keep getting 'not responding' -- especially when trying to set my theme 'yet again (and again, and again)!!!!  I am mostly shut-in due to illness and the themes make a difference emotionally compared to a stark 'black and white'.  Furthermore, what is the point of having TB themes when they don't hold -- I often have to re-set mine several times a day

   b) tabs are now hidden -- I need to colour-code messages so I know which I need to get back to soon or can wait. Having them hidden under that new right arrow makes extra steps to do so

   c) the row of custom colours no longer hold: what is the point of being able set a row of custom colour if they don't hold!!!  I used different colours to indicate different responses in a thread -- thereby having an immediate way to see the order of responses.

   d) I need layers of sub-folders -- often to add a new name to a group I belong to, or a new year.  I have been asking again and again over several years for the ability to create a new sub-folder WHILE one is moving an email from the inbox to a folder or sub-folder.  Having to 'go' to the folder first, make a new sub-subfolder, return to the inbox, and then move the email is an unnecessary waste of time. 

   e) 'a picture says a thousand words' -- emojs are so useful in this way, especially when one is tired or can't think of the right words to say.  This feature was taken away years ago, and I wish that TB would bring it back.  The minimal 'yellow faces' are minimal useful.

   I am not techy enough to really understand what you have written below - what is a 'message context menu' and 'mock-ups'.  However, it seems to me that the TB functons (at least the ones that I need) are getting less and less useful and increasing 'cognitive burden'.

   Sorry to be so negative, but I do wonder who TB is trying to please/appease -- it is not this user.

   Blessings

Hi, I have a 115.6.1 (64-bit) version of Mozilla Thunderbird, and yet the device manager does not accept 64bit PKCS11 drivers (from C:\Windows\SysWOW64) for smart cards (tried several smart cards). It only accepts 32bit drivers. I have a smart card which does not have a 32bit PKCS11 driver.

Does anyone know why a 64bit version of thunderbird does not support 64bit PKCS11 drivers? Would any of the developers be able to address this please?

Thank you.

I am looking for a simple one-click or keyboard shortcut way of running all filters on the selected message.

I've tried different filter extensions and had no luck.

So I have installed 'tbkeys' extension so I can create my own shortcuts. Now I just need to know the name of the function that is called from "Tools">"Run Filters on Message".

It will be something like "MsgApplyFilters" (that one doesn't work).

Thanks

Ed

I have all my accounts set to send only text/plain messages. But in the message composer, an entire toolbar row (disabled until editor has focus) appears at the head. It should go away, not appear, be hidden.

What would you do if I formatted the message since the account setting is "always plain text?" Unknown.

Also, an entire toolbar line is devoted to presenting "Variables" and "Other" dropdowns. Just two buttons, both of which I will not use in my lifetime.

Removing these spurious items will make the UI more legible, less distracting, professional.

Thanks for the great products. Been using since v 1.0, along side Mosaic, Netscape, and FF.

For more than a week now this is happening - no spell check while I'm typing. I finally typo-ed (obviously mis-spelled) and went into settings. 'Check Spelling while typing' box was checked - but it isn't working; and it still isn't.

thunderbird 102.1.2 new install, new user - I cannot get to "options" menu (not under three bars, not under settings)

I want to set the font size for folder names, subject lines, and so forth. Various web entries say to go to "options" - but I cannot get to "options" - it does not appear under the 3-bar icon, it doesn't appear under the various settings buttons, it is not listed under "tools".

When writing emails offline, I continually (maybe every minute or two) get the popup "Your draft message was not copied to your drafts folder" and must stop writing to dismiss it. How can I turn this off? Thanks!

Hello.

I just removed and added again an e-mail account and now I have a folder for this e-mail account aside from local folders. I do not want it to have its own folder. My other e-mail accounts just use the local folders, they do not have their own folders, and it was the same for this one before.

How can I add this e-mail account to the local folders instead of having its own folder ?

Thanks

Most annoying thing ever. Used to be when I wanted to print just the 1st page of an email I could do it in 2 clicks.... now I have to fill in what pages i want ...took a simple thing and made it more "clickey" ... finally got it to let me open PDFs with native Acrobat program.... this one I can't get rid off.

Hello, does anyone else experiencing in the last month Thunderbird forgetting set up email accounts? It comes every 3-4 days, then I can set up my accounts from scratch. It is annoying. If you have the same problem, do you have any remedies? Thanks.

In left column in TB , accounts appear from top to bottom according the date they have been added. Can this be changed ?

Underneath a fictive example, I would like to move the account at the bottom to the top in the list

John.Doe@work.com John.Doe@homemail.com my.most.usued.account@my-ip-provider.com

Thank you

Using Thunderbird 115.5.0 on a Mac. I started using Thunderbird around 3 weeks ago.

I added several of my accounts. On some accounts, it shows folders that I have deleted months or years ago. They were not visible in Outlook or on the web interface. Now they are visible in Thunderbird.

These folders are shown in italics and greyed out. I cannot delete them in Thunderbird or interact with them in any useful way. They are just annoying. Any way to get them removed? Or at least hidden?

Thanks

I would like to suspend only one of my email accounts from downloading messages. (Since upgrading to 102.2.2 it is polled every few seconds rather than once per session as previously.)

On the left side of my email, there are the different folders. Things like Drafts, sent mail, all mail, spam, and trash used to be collapsible under Inbox. They no longer are. How do I fix that. I don't want to see those all the time. They take up a lot of space and is mostly unused. I have trash and spam set up to empty when I exit. All mail is just a duplicate of things that are in other places. Sent mail and Drafts don't need to be constantly visible. I know where to find this stuff when I need it.

I have a second account that uses thunderbird. Last time thunderbird updated, it installed a new folder called Important. Unfortunately EVERYTHING that comes in is marked important so this folder is just a third redundant folder that I don't need and can't get rid of. Every time I try to delete it, I get an error message telling me it cannot be deleted.

I know this doesn't seem like a big deal but all these extra folders that cannot be collapsed take up a lot of space in the list and end up pushing the folders I need to get to, down off the screen. I end up with extra frustration and taking more time than necessary, having to scroll up and down to find what I need.

Anyway, thanks for your time. I hope you can help me. Donna

Setting Thunderbird up on a new computer. I want my emails to download when I ask for them, not before, but I can't find a setting to say 'Do not download automatically'. Where is the setting to say, 'Don't download email until I ask for it'? Thanks !

Hi, For some strange reason I can no longer see the total number of messages in a folder at the most bottom line. is there a simple way of getting it back please?

Thanks for the help. (Probably nth time asked/ answered...In order to avoid a repeat answer, I googled the problem, but similar questions were rather old (2017 etc) and they didn't help. Thank you

hi, I am new to Thunderbird (v102.3.0/64-bit) and just tried to import some "Folder" trial from Eudora to Thunderbird before full scale import

here is some findings after several trial : 1/ Many Many Import/ Export Tools, most of them failed to import. No messages were shown in TB

2/ ImportExportTools NG_v12.0.1 (AddONs) - total no. of messages was imported OK, but few of emails was shown in "BLANK" without content. - it was not successfully

3/ 4n6 MBOX Converter 4.6 - I finally found this one, it was perfect to import all messages successfully, but the Last Sub-Folder Name was added in xxxx.Thunderbird.

For Example : under same folder tree Parent Folder Name OK Second Sub-Folder Name OK Third Sub-Folder Name OK "Last" Sub-Folder Name NG => become xxxx.Thunderbird

Bro, how could I change this settings instead of rename over hundreds folder name ?? or any setting before Import and keep my original folder name ??

Photo 1 = Folder Name condition after Import Photo 2 = Settings shown in 4n6 MBOX Converter 4.6 before Export

I can NOT find any where to change the line spacings in Thunderbird 102.9.1 (64-bit).  ?? Can some one please help or the software developers fix this problem as I have seen others with same problem in other versions.... The options I have seen DO NOT help ..

Cheers

After the update to 111.0b1 when starting up the application it does not start at the bottom with the scrollbar when sorting the mail list by date ascending.It starts at the top when it used to start at the bottom of the list (latest entry) :/