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  • 3 replies
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  • Last reply by david

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On the left side of my email, there are the different folders. Things like Drafts, sent mail, all mail, spam, and trash used to be collapsible under Inbox. They no longer are. How do I fix that. I don't want to see those all the time. They take up a lot of space and is mostly unused. I have trash and spam set up to empty when I exit. All mail is just a duplicate of things that are in other places. Sent mail and Drafts don't need to be constantly visible. I know where to find this stuff when I need it.

I have a second account that uses thunderbird. Last time thunderbird updated, it installed a new folder called Important. Unfortunately EVERYTHING that comes in is marked important so this folder is just a third redundant folder that I don't need and can't get rid of. Every time I try to delete it, I get an error message telling me it cannot be deleted.

I know this doesn't seem like a big deal but all these extra folders that cannot be collapsed take up a lot of space in the list and end up pushing the folders I need to get to, down off the screen. I end up with extra frustration and taking more time than necessary, having to scroll up and down to find what I need.

Anyway, thanks for your time. I hope you can help me. Donna

On the left side of my email, there are the different folders. Things like Drafts, sent mail, all mail, spam, and trash used to be collapsible under Inbox. They no longer are. How do I fix that. I don't want to see those all the time. They take up a lot of space and is mostly unused. I have trash and spam set up to empty when I exit. All mail is just a duplicate of things that are in other places. Sent mail and Drafts don't need to be constantly visible. I know where to find this stuff when I need it. I have a second account that uses thunderbird. Last time thunderbird updated, it installed a new folder called Important. Unfortunately EVERYTHING that comes in is marked important so this folder is just a third redundant folder that I don't need and can't get rid of. Every time I try to delete it, I get an error message telling me it cannot be deleted. I know this doesn't seem like a big deal but all these extra folders that cannot be collapsed take up a lot of space in the list and end up pushing the folders I need to get to, down off the screen. I end up with extra frustration and taking more time than necessary, having to scroll up and down to find what I need. Anyway, thanks for your time. I hope you can help me. Donna

Chosen solution

Thanks David! That worked well enough that I can at least see the folders I need. You rock!

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I presume this is a gmail account. In most cases, you can highlight the account in left side of pane, rightclick and select 'subscribe' and UNtick the folders for allmail and important. Gmail creates those automatically, but are often irrelevant to the user. I always recommend not using them, as they often cause confusion and have caused users to damage their accounts by misunderstand those folders.

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Chosen Solution

Thanks David! That worked well enough that I can at least see the folders I need. You rock!

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Thanks for the smile. You're most welcome.