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Thunderbird still shows deleted folder

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Using Thunderbird 115.5.0 on a Mac. I started using Thunderbird around 3 weeks ago.

I added several of my accounts. On some accounts, it shows folders that I have deleted months or years ago. They were not visible in Outlook or on the web interface. Now they are visible in Thunderbird.

These folders are shown in italics and greyed out. I cannot delete them in Thunderbird or interact with them in any useful way. They are just annoying. Any way to get them removed? Or at least hidden?

Thanks

Using Thunderbird 115.5.0 on a Mac. I started using Thunderbird around 3 weeks ago. I added several of my accounts. On some accounts, it shows folders that I have deleted months or years ago. They were not visible in Outlook or on the web interface. Now they are visible in Thunderbird. These folders are shown in italics and greyed out. I cannot delete them in Thunderbird or interact with them in any useful way. They are just annoying. Any way to get them removed? Or at least hidden? Thanks

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Thanks. Interesting behavior I do not understand, but it solved my issue.

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