Thunderbird Community Forum

I have saved relevant e mails to local folders in my Thunderbird account on my Applemac. I opened up Thunderbird on my MacBook and downloaded my Thunderbird account but it did not copy those local folders, merely 1 empty folder. Without these also shown in my Thunderbird account when I am away from home, I cannot see those records. I am struggling to find a solution. Are you able to help please? Alan Dowler

I have been using Mozilla Thunderbird for decades and they have even contributed a small amount of money to Thunderbird periodically. Just within the last two or three days all of a sudden I have been unable to send emails with my phone. I receive emails, but I do not send them.

So I opened up a laptop where I did not have Thunderbird and set it up properly through Spectrum using the incoming and outgoing servers as mail.twc.com. and yes, just like on my phone. I continue to receive new emails, but even with the laptop I was unable to send an email.

I received the message"send message error sending a message failed. The message could not be sent because the connection to outgoing server smtp mail.twc.com was lost in the middle of the transaction. Try again."

I contacted Spectrum twice and both times they had me try to send a message through their Web server spectrum.net and that message did go through. Of course then their response is that this has to be a problem with the third-party app meaning Mozilla Thunderbird, and they can’t help with that at all. I sure would appreciate some help because I hate to walk away from Thunderbird as well as change my email address after all of these decades.

Thunderbird causes my machine to 'hang' from time to time,

1. often for up to a second and usually a number of times in quick succession on each ocasion. Sometimes this happens frequently - say every 5 or 10 minutes - sometimes only after an hour or more since the past occurrance.

2. My machine hangs completely - nothing will work, mouse, keyboard, sound, other apps etc. If I happen to be typing (into any app - including Thunderbird - when this happens, input ceases, the cursor freezes and - if the problem persists for a second or two, Windows reports "[app] is not responding"

3. I cannot be certain, but I believe the problem occurs whilst messages are being retrieved.

This is a very serious problem as it means that I can never leave TB running as the problems it causes are not acceptable.

4. This means I cannot deal with incoming messages without periodically re-starting TB - which is an utter PIA.

I am running Win 11 Professional on a 2-year old machine with 64 Gb of memory. I have run TB in Troubleshoot mode, I have confirmed that the problem occurs regardless or whatever other apps are running (or none) and I have proven conclusively that no other app causes any kind of similar problem.

Looking forward yto hearing if others have had the same issue and what can be done about it.

hi today thunderbird started showing yahoo popup login and after adding credentials i always get "something went wrong.We could not sign you in. Try again from a different device." Also popup once closed it opens instantly.

i can sign in normally from browser. thunderbird version is 147

is there any fix about this?

thanks for any help

regards

Hello. I am trying to add a new provider, which means adding a new account. When I click "Add new account" it takes me to a page that asks me to enter my existing account. Does this mean the currently running account or the new account?

This is absolutely insane. I set up a email account(also did about a year ago) and I can not get back to my mail. Why in gods name is it so difficult? I have multiple email accounts with most all the major email websites and this one is utterly impossible to use. I just keep ending up in the same spot with no information to help get out of the endless circle. I don't even know if I could find my way back to here. I will give you my email address to try and get something more constructive than the past two days. I want to make mozilla products my main users for all my different platforms to simplify my life but I am having my doubts about thunderbird. So far it is a useless time waster. I'm shocked that this is under the Mozilla name. I normally associate Mozilla with high quality, easy to use products. My goal is to have all the phones, tablets,laptops, and desktops operating on linux and mozilla. Thank you in advance. X@yahoo.com

(PII redacted by moderator)

My school email's storage and emails will expire end of today (June 30th, 11:59 PM EST). I accidentally thought the account would just be frozen at that time, but realized they would be deleting the account all together for universities alumni.

When I downloaded Thunderbird to transfer my emails, I'm logging in, but I'm getting prompted to log in to Microsoft rather than Gmail for some reason. The email should be Google Workspace. I'd love to know what's going on as I'm not sure and my school's IT support said it's a problem with Thunderbird as it should be gmail for me.

Anyone know of any fixes or suggestions?

I did Edit - Find - Search Messages and then Edit - Find- Global Search and searched for messages. Now all the e-mails in my Inbox disappeared. What can I do? Thank you.

Hi,

I need some help! Thunderbird used to have archive settings in which I could choose to save my e-mails locally in my archive folders with 1 file per 1 email and not everything that's in a folder saved to a single file.

How can I get this back? Is there some hidden settings that can be accessed to get it done?

I need every email in one file! I'm going nuts trying to sort years of e-mail duplicates. If I can have a file per message, then I can at least use my PC duplicate file program to compare file content and find the similar ones. But with everything of one folder in the same archive file I'll be cursed to have to manually go through thousands of e-mails by hand! So if there is a way to return the previous archive format (*wdseml files??, it seems?) then I want to know how to set that setting.

Alternatively a local folder duplicate e-mail cleaning tool? There used to be some but I couldn't get it to work now!

Neither my wife nor I can access email on our respective PCs. This has been the case for four weeks. We can access email by our Android phones, but we really want to use our PCs. I've tried to resolve the problem and failed. Previous to this failure, I had an account with BT but this was transferred to EE. When I attempt to log in to my mail account, I receive the message "Could not connect ... :the connection was refused". I can also add is that in my Account settings, Outgoing Mail server I see a message "Connection to server mail.btinternet.com:465 failed."

i have a problem in the connection we need to have remote session

• Client : Mozilla Thunderbird (version utilisée) • Serveur SMTP : smtp-mail.outlook.com • Port : 587 • Sécurité : SSL/TLS • Authentification : OAuth2 • Message d’erreur exact indiquant un timeout / échec de connexion SMTP • Confirmation que : o le compte fonctionne en webmail o le service Microsoft est accessible o le problème persiste malgré un changement de réseau (si testé)

Yes this is the problem when working with Thunderbird’s import of a CSV file, the Match field names option only is allowed on the first attempt. That told me that the source fields and first Record columns did not have useful fields to even try to Match field names. So I went and edited the CSV file to try to get at the Match Field names option but it was not available no matter what I fix or tried. So to me the problem is with Thunderbird’s “ surmising that since I was given the Match field Names screen that I Thunderbird never gives the Match Field names on subsequent attempt. Thunderbird needs to give the Match field Names screen as an option on every attempt not just the 1st attempt.

The below screen was given to me by one of the consultant’s attempt. And you can see that he had a CSV file with the THUNDERBIRD’s preferred CSV options!!!

Something horrible and time-consuming has changed within this past week to Thunderbird. My version is 140.7 1esr 64bit. Over the past 4 days or so, I've found I cannot scroll down and see the full emails--until I have to use this new pop-up system.

This is definitely not an improvement in my estimation. Is there any way to undo this?

I've been using Thunderbird for years at this point and it was fine, but then some time after the latest update I stopped getting new emails. I tried a bunch of random "solutions" I found on the internet and I don't remember exactly which one, but eventually I got the web portal to pop up, and it showed that I'm logged out of all my accounts (they all gmail, btw). Using this windows I was able to log back into one of them, but then it didn't popped up again to let me to log into others. For a day or so I was getting email from that one account I logged back into, but then again, suddenly, no new emails. I decided to just start over on a new profile and that's where things went from bad to worse. Now I can't even get past the initial logging process. It gives me "unable to log in at sever" over and over, no matter what I try. I tried a bunch of different config suggestions, I tried the old school way of getting a device password, I've checked if localhost was running something - it wasn't. I tried uninstalling and reinstalling, installing an older esr version (I'm on Win10, thought maybe that has something to do with it) - same thing. Unable to log in at server. I can switch back to my old profile that doesn't get any emails anymore, I've backed it up, but what's the point. Kinda feeling screwed on all fronts here.

Also, whoever is replying to people on reddit with "thunderbird employee" badge, ghosted me after one message. Great support /sarcasm.

Version: latest (whatever auto updated updated to) and 140.8.1esr OS: win10. Mail provider: gmail.

Went to search for someone in the Quick Search and it did not bring up their emails in the folder, which exist as I confirmed by sorting alphabetically and finding them. Why is this?

Dear helpers,

I want to upgrade the hardware of a friend - and so I moved the homedir of the user to the new system, as I have done every time before in my life. But in this special case Thunderbird will not start with the used profile.

Thunderbird generally starts with e.g. the -P switch. But it will not start the default profile of the user. I tried to go this way concerning the versions 115 -> 128 -> 140 without success. I deleted all lock files, if there were any. I spent a lot of time with e.g. copilot - but it could not help me. I'm at a loss.

Is there any documentation with a kind of step-by-step instructions? Can you give me a hint, please?

Here are the details:

Source: linux mint 20.2 uma Thunderbird 115.18.0esr 11th of december 2024

Destination: linux mint 22.3 zena Thunderbird 140.7.0esr

Thank you in advance for your help.

Until recently the folder pane could be sized or hidden via the double-headed arrowed cursor. Shortly after the 151.0.1 update this stopped working. All suggested solutions have not worked. A full uninstall (Revo Uninstall) and completely new profile has not fixed the problem. Folder pane only responds to the menu setting and is only Open/close but no sizing.

Thunderbird (actual version) is demanding constantly for caldav- and carddav authentications although the two mail accounts are deleted in Thunderbird. How can I get rid of these annoying messages?

One of my two outlook email accounts no longer appears in Thunderbird, which says it is authenticated but not connected. This happened suddenly. I can still get the messages by going onto outlook.com. How do I get it back on Thunderbird?