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Thunderbird stopped accepting Primary Password

Hello, This morning when I opened Thunderbird it wouldn't accept my master/primary password. I've used the same one for years, so I know I've not forgotten it. Plus it w… (read more)

Hello,

This morning when I opened Thunderbird it wouldn't accept my master/primary password. I've used the same one for years, so I know I've not forgotten it. Plus it worked yesterday!

Only thing that seems to have changed is the update to Thunderbird 91.

Any tips would be greatly appreciated.

Asked by p.sherburn 2 years ago

Answered by sfhowes 2 years ago

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Disable threading as default for new folder

In a world where respondent's often draft messages about a new subject by lazily replying to messages on an old subject, does anyone find Threading helpful? Why is it now… (read more)

In a world where respondent's often draft messages about a new subject by lazily replying to messages on an old subject, does anyone find Threading helpful? Why is it now the default.

After View/Sort by/Unthreaded then propagating that by "apply current view to all folders." All folders do in fact sort by unthreaded. But if I create a new subfolder it defaults to sort by threaded. Please, is there anyway to entirely disable Threading?

Asked by trc2 1 year ago

Answered by david 1 year ago

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Thunderbird command line switches

Hi, I want to use Windows Task Scheduler to send command line emails via Thunderbird. I have found only: thunderbird -compose "attachment='C:\first.txt,C:\second.txt'" … (read more)

Hi, I want to use Windows Task Scheduler to send command line emails via Thunderbird.

I have found only: thunderbird -compose "attachment='C:\first.txt,C:\second.txt'"

This works. But I also want to include email to, subject, text body and send.

I have tried options like Blat. Blat works but not with gmail.com as they block it. So with Thunderbird installed locally I may be able to work around the new gmail restrictions.

Many thanks.

Asked by jjjj19 1 year ago

Answered by Stans 1 year ago

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copy to sent folder problem resurrected

Hi, TB 91.5.0 on Windows 10 (with profile folder excluded from virus scan) The latest update to seems to have resurrected a problem with saving copies of sent emails. … (read more)

Hi,

TB 91.5.0 on Windows 10 (with profile folder excluded from virus scan)

The latest update to seems to have resurrected a problem with saving copies of sent emails. Sending works fine, but copying of the sent email to the sent folder causes the send dialog to hang. Disabling the "Place a copy in:" option in account settings eliminates the problem. Using the "Other" option to place it in a local folder works *that is not part of a unified folder* works OK.

I have tried repairing folders and deleting the sent files inside "smart folders" in the profile, with no luck.

Older details here: https://support.mozilla.org/en-US/questions/1363781

Asked by rustyconc 2 years ago

Answered by rustyconc 2 years ago

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Sending & Receiving gmail on Thunderbird not working

I have spent the last two days trying to re-establish receiving/sending emails on my Apple MacBook Pro using Thunderbird without success. This problem developed suddenly… (read more)

I have spent the last two days trying to re-establish receiving/sending emails on my Apple MacBook Pro using Thunderbird without success. This problem developed suddenly about 3 or 4 days ago and only affects the MacBook, not any other device (I have an iMac and two iPads). I have gone through the instructions in Thunderbird's support pages and those in Mozilla with no success.

How do I fix this please? Would the easiest way be to simply delete the account xxxxxxx.gmail.com from Thunderbird on my MacBook and re-instate it by adding it back in?

All the setting for IMAP and SMTP are correct and the username/password is identical on all my devices.

Asked by acc.junk 1 year ago

Answered by christ1 1 year ago

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Moving Thunderbird calendar to new computer

I'm migrating to a new computer and from Windows 10 to W11. I have successfully exported/imported the contacts using the export tool, but cannot figure out how to ex/im t… (read more)

I'm migrating to a new computer and from Windows 10 to W11. I have successfully exported/imported the contacts using the export tool, but cannot figure out how to ex/im the calendar. I am using a SanDisk drive to move the files. Both systems have TBird 102.1.2 (64-bit).

Please give step-by-step instructions to do the calendar (only) ex/im. I do not use the Mail feature.

Asked by woodruff4485 1 year ago

Answered by user22607958715535546035048419059964294417 1 year ago

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How Do I log SMTP POP3 Send Traffic

I have a script: D:\>cat tb.bat rem batch script to set environmental variables and then start Thunderbird rem 20Feb21 0728PM Barry Finkel rem 21Feb21 0904AM Cloned… (read more)

I have a script:

D:\>cat tb.bat rem batch script to set environmental variables and then start Thunderbird rem 20Feb21 0728PM Barry Finkel rem 21Feb21 0904AM Cloned from tb-append.bat; removed ",append" rem 10Mar22 0315PM Added SMTP

rem set MOZ_LOG=POP3:5,timestamp,sync,append rem set MOZ_LOG=POP3:5,timestamp,sync set MOZ_LOG=SMTP:5,POP3:5,timestamp,sync set MOZ_LOG_FILE=C:\Users\BarryFinkel\Desktop\pop3.log START C:\"Program Files (x86)"\"Mozilla Thunderbird"\thunderbird.exe

D:\>

I need to log SMTP traffic when I send a piece of mail from Thunderbird. What I see in my pop3.log.moz_log file is SMTP traffic when Thunderbird downloads mail from the server. But I do not see the SMTP traffic when I send a piece of mail to the outbound server. When I look at previous logs, I see SEND records in a log from 2020-03-02. Did something change in the SMTP logging? I am running Thunderbird 91.8.0 64-bit in Windows 10 Professional 21H2 64-bit.

Asked by bsfinkel 1 year ago

Answered by Matt 1 year ago

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Unable to log into Thunderbird Gmail account; Authentication failure while connecting to server imap.google.com

Starting on June 1, when I tried to use Thunderbird, I have to log into my Gmail account. I enter my email address and password and the next screen states: "Sign in with … (read more)

Starting on June 1, when I tried to use Thunderbird, I have to log into my Gmail account. I enter my email address and password and the next screen states: "Sign in with Google", which I do. The last screen in the process is "Mozilla Thunderbird Email wants to access your Google Account". I click on Allow and then the following message appears: "Authentication failure while connecting to server imap.google.com"

When I go back to Thunderbird and click on "Get Messages", I am put back into the Login loop, including 2- Step Verification..

I've used Troubleshoot Mode, I've cleared the startup cache, but neither has resolved the problem.

More Troubleshooting Information

Application Basics Name Thunderbird Version 91.10.0 Build ID 20220525135609 Distribution ID Update Folder C:\ProgramData\Mozilla\updates\D78BF5DD33499EC2 Update History Update Channel release User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:91.0) Gecko/20100101 Firefox/91.0 Thunderbird/91.10.0 OS Windows_NT 10.0 19044 Application Binary C:\Program Files\Mozilla Thunderbird\thunderbird.exe Profile Folder C:\0-TBird\Profiles\jsxynuvz.default (Local drive) Build Configuration about:buildconfig Memory Use about:memory Performance about:performance Registered Service Workers about:serviceworkers Third-party Modules about:third-party Launcher Process Enabled Multiprocess Windows 0/0 Fission Windows 0/0 Disabled by default Remote Processes 3 Enterprise Policies Inactive Google Location Service Key Missing Google Safebrowsing Key Missing Mozilla Location Service Key Missing Safe Mode false Profiles about:profiles Telemetry Data about:telemetry Mail and News Accounts ID Name Incoming server Outgoing servers Name Connection security Authentication method Identity Name Connection security Authentication method Default? account1 [user name]@hotmail.com (pop3) pop3.live.com:995 SSL/TLS Normal password Wes <[user name]@hotmail.com> smtp.live.com:587 STARTTLS Normal password true account2 Local Folders (none) Local Folders None Normal password account4 [user name]@gmail.com (imap) imap.gmail.com:993 SSL/TLS OAuth2 "[my name]" <[user name]@gmail.com> smtp.googlemail.com:465 SSL/TLS OAuth2 true

I can use account1 - [user name]@hotmail.com (download, read, delete, messages), but I no access to account4 - [user name]@gmail.com. I have no idea what account2 - Local Folders relates to.

On June 2 during a 2-1/2 hour unproductive session with a good computer technician I've been using for probably 10 years, Security Alerts were sent to account1 - [user name]@hotmail.com (as set up as a security step in Gmail): "2-Step Verification turned on", "App password created to sign in to your account", "App password used to sign in was removed", etc.

I have personally spent over 8 hours over the past 3 days exploring solutions suggested to other users with a similar problem but nothing has helped.

I have checked for stored passwords; there are none.

Please let me know if you need more information.

Thank you very much for you help! I will save whatever is left of my sanity!

Asked by westief 1 year ago

Answered by Matt 1 year ago

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Gmail connection down

Thunderbird’s connection to one of my gmail accounts failed today. I removed the account and then tried to add it again to Thunderbird. When logging in using a Google g… (read more)

Thunderbird’s connection to one of my gmail accounts failed today.

I removed the account and then tried to add it again to Thunderbird.

When logging in using a Google generated App password, I receive the following message:

"400. That’s an error. The server cannot process the request because it is malformed. It should not be retried. That’s all we know."

OAuth2 is in place, and I’ve carried out all other recommended checks I can find on your website. My other Gmail accounts are working fine.

Please can you help? Many thanks.

Asked by liviniffley 6 months ago

Answered by liviniffley 6 months ago

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How will this Google announcement affect Thunderbird?

On 30 May, you may lose access to apps that are using less secure sign-in technology To help keep your account secure, Google will no longer support the use of third-pa… (read more)

On 30 May, you may lose access to apps that are using less secure sign-in technology


To help keep your account secure, Google will no longer support the use of third-party apps or devices which ask you to sign in to your Google Account using only your username and password. Instead, you’ll need to sign in using Sign in with Google

Asked by peter.d.budd 1 year ago

Answered by david 1 year ago

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Install another Thunderbird programme onto a different drive

I have Thunderbird 91.08.0 on the D: drive - the Profile folder etc is on the C: - and I would like to install the programme also onto the C:. If I do this and then unins… (read more)

I have Thunderbird 91.08.0 on the D: drive - the Profile folder etc is on the C: - and I would like to install the programme also onto the C:. If I do this and then uninstall it on the D: is that in order, or should I uninstall the original programme (from the D:) and then install it on the C:, hoping that all files, folders etc will be 'picked up' correctly, the current PCV file is 3.58GB?

Asked by Peter 1 year ago

Answered by Toad-Hall 1 year ago

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Thunderbird slow deleting emails

My thunderbird works okay, but when I select emails from imbox folder to delete it takes too long. I researched to find the problem and the only option I found was to add… (read more)

My thunderbird works okay, but when I select emails from imbox folder to delete it takes too long. I researched to find the problem and the only option I found was to add an exclusion to the profile folder on my windows security antivirus. Now I can select emails from the imbox and delete them without a problem, but my concern is if I will be vulnerable to virus.

Asked by gilboston2003 6 months ago

Answered by Googlethunderbird 6 months ago

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top toolbar

Yesterday I tried the 115 (Supernova) and I was disappointed because of the toolbar on top of the TB window: I think that you should let the user choose where put any too… (read more)

Yesterday I tried the 115 (Supernova) and I was disappointed because of the toolbar on top of the TB window: I think that you should let the user choose where put any toolbar, and I didn't find the way to move in its "classical" place (not at top but below the menu). There is a way to do it? And if not, please consider to give it as soon as possible.

Asked by pc linux casa 6 months ago

Answered by Toad-Hall 6 months ago

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mail folder synchronization

My friend has been using Thunderbird for a long time. Recently I installed her new PC and restored her account profile using the profile folder on her old PC. So far so g… (read more)

My friend has been using Thunderbird for a long time. Recently I installed her new PC and restored her account profile using the profile folder on her old PC. So far so good. The problem is that her mails are not organized in folders on the mail server but she has a whole collection of folders in her Thunderbird mail client and is concerned about loosing her mails if the new PC (or the disk) would crash at some point. Of course she could just re-install Thunderbird after fixing the crash problem and sync with the mail server, but then the folder structure would be lost. First I considered using a back-up program to keep a back-up of her Thunderbird profile using cloud storage. My second thought (should have been my first thought...) is that she already has a back-up, namely the mail server. The ISP does a better job than any local back-up program to keep her mails safe. Only the missing folder structure remains a concern. So here is the question: if I change the setting to sync all folders with the mail server, what will happen: 1 - the folders in Thunderbird will disappear (only the folders, not the mails) because there are no folders on the mail server 2 - the folder structure from Thunderbird will be mirrorred on the ISP's mail server. Which one is it?

Asked by ghersschens 3 months ago

Answered by david 3 months ago

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Header pane in Thunderbird

I don't know how but I seem to have lost my Header pane and can't find access to it for Forwarding, Replying etc. The message pane via F8 is fine but where do I go to re… (read more)

I don't know how but I seem to have lost my Header pane and can't find access to it for Forwarding, Replying etc. The message pane via F8 is fine but where do I go to restore the Header pane facilities?

Asked by wejoycesrgo 2 years ago

Answered by Stans 2 years ago

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Bold thread subject in table view stopped working in latest update 115.13.1

In the past, I had followed this post and created the userChrome.css file so that when I have my emails shown in Table View, if one email within a thread is unread, the w… (read more)

In the past, I had followed this post and created the userChrome.css file so that when I have my emails shown in Table View, if one email within a thread is unread, the whole thread is collapsed, but the subject line remains in bold.

With this latest Thunderbird update to version 115.13.1 I have lost the functionality; now the subject line of the collapsed thread shows as underlined. How can I go back to my preferred bold view?

Thanks

Asked by DonDowner 4 months ago

Answered by Toad-Hall 4 months ago

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Can I upgrade my Thunderbird 115.3.1 from 32 bit to 64 bit?

Can I upgrade my Thunderbird 115.3.1 from 32 bit to 64 bit? My Thunderbird has recently automatically updated to V115.3.1 but remains 32 bit. When I go to the Thunderbir… (read more)

Can I upgrade my Thunderbird 115.3.1 from 32 bit to 64 bit?

My Thunderbird has recently automatically updated to V115.3.1 but remains 32 bit. When I go to the Thunderbird download page there doesn't appear to be a choice of version.

Asked by Alan Chambers 5 months ago

Answered by sfhowes 5 months ago

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My school is forcing me into IMAP - can I use it without any sync?

My school IT dept. has just disabled POP for all users, in their Outlook based system. I've only ever used POP, and I've organized all my mail locally in TB for decades, … (read more)

My school IT dept. has just disabled POP for all users, in their Outlook based system. I've only ever used POP, and I've organized all my mail locally in TB for decades, across dozens of email addresses. I avoid IMAP because I don't want my folder structure replicated in the cloud, and I don't want any of my data left on the server for more than 90 days. I also always use "place replies in the folder of the message being replied to", so I don't want anything messing with my Sent folder, or any other default folders. And I don't want any server side app with the ability to delete mail or make any changes to my local system. I hate webmail, and avoid using it completely, except for emergencies, so that's not a good option for me.

Now I have to set up IMAP for my school email, if I want to keep using TB for it, which I do. The existing account has been in TB on POP for 8 months already, and I don't want to split up my current activity from my history. I've never even set up IMAP before. How can I get IMAP set up to get as close as possible to the POP experience I prefer, in all the ways listed above? Has anyone come up with any clever strategies or workarounds? Are there any current features of IMAP that can minimize the impacts of all the downsides that made me decide to never adopt it from the beginning?

Thanks for any help with this.

Asked by David4321 1 year ago

Answered by Stans 1 year ago