Thunderbird Support Forum

So I've had Thunderbird for a few years. I've always had my (multiple) email accounts set to both check for new messages at startup, and check for new messages every 2 minutes (I keep it open in the background so I can be alerted ASAP). However since the last 2 updates, I can no longer fetch messages either every x minutes, or manually (Get Messages does nothing), and the only way to get new messages is closing and restarting TB completely, defeating the point of having it open in the background.

I've tried: 1) unchecking both 'Check for new messages at startup' and 'Check for new messages every x minutes' = still can't manually pull in mail with Get Messages (the status bar says it's checking, but nothing gets pulled in unless I restart TB)

2) leaving ONLY 'Check for new messages at startup' OR 'Check for new messages every x minutes' selected = nope

3) starting and restarting both TB and my PC = nope

4) checking my antivirus isn't blocking anything = it isn't

5) checking all my email account server settings/passwords are correct = they are

6) testing out Betterbird with the same accounts and seeing if it's still an issue = this also affects Betterbird

7) checking my email accounts are working in other software like Outlook/webmail = they're fine, I can get email there normally

Any ideas as to how to fix this?

For the last week or so, I haven't been able to sync my emails to Thunderbird even though this is working fine for Outlook. Before a week ago it worked fine though.

when i try to access my email i get the message LOGIN TO ACCOUNT FAILED. i found a page in this community which addressed this problem, but none of the suggestions solved the problem. it started 3 days ago. i can access my email online with FIREFOX, but when i tried with CHROME i could SEE the emails, but when i clicked on one, couldn't read it or do anything WITH it.

Hej Jag har installerat Thunderbird på en ny dator och då stannar e-posten kvar på servern fast de finns i Thunderbird. På den gamla datorn laddades de ner helt till Thunderbord. På den gamla datorn har jag version 115.11.1 (32-bitar) och där finns funktionen "Lämna kvar meddelanden på servern" att välja under serverinställningar och den rutan är urbockad. Den nya datorn har versionen 115.12.1 (64-bitar) och där finns inte den funktionen med. Hur gör jag för att Thunderbird ska hämta e-postmeddelandena och inte lämna kvar dem på servern. Tack på förhand. Johan

My email sending defaults to send later, I have to close Thunderbird to get the emails to send now.

I have looked at extension and NONE are set

How do I get rid of the send later function

When I launched Thunderbird this morning the right-hand-side panel is completely blank. The left hand side panel shows my folders and if there are any unread emails in them but the right hand side is just completely blank (as per attached image).

Hi I am using 115.12.1 32 bit how can I change the new mail notification pop up to a different location other than the bottom right... Thanks for your time and understanding.....

I keep getting this message...please advise, thank you: Sending of the message failed. The message was not sent due to exceeding the allowed number of recipients. The server responded: Insufficient system storage.

My thunderbird configuration file in appdata/roaming is huge -- 8 GB. I was trying to clean out old stuff and deleted all the messages in Archives. Then I emptied the trash. BIG MISTAKE! all my gmail accounts now have an empty inbox. I'm not sure if when I delete a message from inbox, if it also deletes it from Archives. Why does TBird store my gmail inbox in archives? My configuration file is still 8GB, so maybe they are still out there somewhere.

Name Thunderbird Version 115.12.1 Build ID 20240618125055

IMAP account on HostGator.

In the last 9 months or so, every once in a while (sometimes several times in a row!) when replying to a message, Thunderbird does not set the \Answered flag on the IMAP server.

I enabled IMAP logging and finally caught this happening. The reply is sent and copied to the Sent folder, as it should, but the original email is never flagged as \Answered.

I can't seem to see a pattern why Thunderbird skips this step, occasionally.

G'day, I cannot understand why I cannot get to send any e-mails. I receive this popup. I have no idea what I did. I am in my 80s and was born too early to grasp a lot of I T.' I would appreciate somebody to tell me what I need to do please. Cheers Malcolm

On June 16, I sent an email which went through just fine. I haven’t been able to send a receive any emails since. I got an error message that said that sending the password did not succeed and that there was a server error on inbound.att.net. That was followed up by an error message that said that the login to that server failed. I tried entering the password I had but it didn’t work, so I changed the password and the new password didn’t work. I don’t know what else to do. I’ve tried turning off the computer and turning it back on, closing Thunderbird and reopening it. I hope you will be able to get this problem resolved quickly. Thanks in advance!

Can anyone help please.

My inbox was full, Thunderbird asked if I would like to compact, so I agreed. My entire inbox contents are now missing. I have read these may of been archived, but I cannot locate the messages/archive file. Can someone help please. I have cheked my web server and they have gone from there also....worried.

Regards

Richard

When I try to send an email from my dmonkman1@cogeco.ca account, I regularly get a message stating "Password required for outgoing (SMTP) server. When I enter the password associated with this email account, the same message reappears. The strange thing is that sometimes this message does not appear and the emails do send properly. I also sometimes get a message saying that the email was sent but that a copy was not placed in my Sent folder. I've updated Thunderbird (115.12.1 64-bit) but the problem still occurs. I've also spoken to my internet provider (Cogeco) and they're telling me that it's a Thunderbird issue.

Please help!

Hi,

I have this setting enabled: Check for updates, but let me choose whether to install them

Yet twice in the last couple weeks, Thunderbird has updated without asking.

I do not run any updater software, TB must be doing this itself.

What settings in v115 are required in the config editor to ensure that updates are not installed without user intervention?

Thanks Russell

When The app launches or when it's told to send / receive, the app says it is downloading 10 messages but only 5 show up in the inbox (the actual numbers are for example only). The extra emails do not appear to be in the junk folder. The two accounts are: @verizion and @netzero. Where are the other emails going? I've looked in all the local folders. Any help truly appreciated.