Thunderbird Support Forum

After last update of Thunderbird on my laptop I can no longer change start upp URL:, or uncheck "show startpage" That means evry time I star Thunderbird, I get the ask for more mony ! But on my PC it runs normal as it alwas have done.

The information on how to solve this dose not work ! It is like the inifile is locked. Mats

When I open a message in my TB 115 Inbox, and wish to zoom in or out on the message using the keyboard commands for Zoom (Command+Plus, Command-Minus, Command-0), nothing happens.

I am running TB 115.3.1. My OS is Mac OS Monterey, 12.7.3

I have restarted TB 115 in Troubleshoot Mode, and the shortcuts still do not work. I have manually disabled all add-ons, and this has made no difference, either.

The only thing that works for zooming in or out on an email is to first use the drop-down menu for View -> Zoom. Then the Zoom keyboard shortcuts do work for that specific email. With each different email, the keyboard shortcuts for Zoom do not work, unless I first use the drop-down menu commands.

How do I get the keyboard shortcuts for Zoom to work without having to first use the drop-down menu?

Thanks,

- Alan

I believe that TBird in the past would show the count of the selected messages in the bar at the bottom. For example if I selected 10 messages in a folder for deletion it would show at the bottom how many were selected. If I selected a thousand it would show that number, and then when I hit delete it would show a progress of x number deleted of so many selected.

Now it no longer shows the number selected and during the delete process only occasionally flashes the x number deleted of the number selected.

I believe this is a bug in 115.11.1 It is occurring on two different PCs both running Win 10 Pro.

I'm on Thunderbird 115.11.1 on Windows 11. I got an error that there wasn't space to download emails today. My Thunderbird profile shows this:

            121 File(s)    100,867,461 bytes
             24 Dir(s)  455,503,380,480 bytes free

In the startupCache folder File Explorer says that there are 2500 directories, 660 files, and 4.94 TB of content. The last few lines of a dir command show this. Note the weird dates on the directories and garbage names.

06/02/2024 12:15 AM 164,221 startupCache.8.little 08/16/2057 01:32 AM <DIR> }+ 3an^.1q 08/08/1997 03:53 AM <DIR> √µÇ┌╪,Pù. 05/04/1990 02:21 PM 467,310,242 4φ)τ~o╗D.cÖê 04/24/2063 05:53 AM <DIR> ╤fεª╫s₧&.╘rα 02/08/2083 12:31 AM 2,596,407,552 «-╞┐I┤U.`xs 10/22/2020 06:59 PM <DIR> *¼²Ñ▐'╣.░╦ 03/06/2078 11:59 AM 3,915,121,951 n│ê/ë∞3Γ.f└ï The parameter is incorrect.

     <DIR>          πºaîí├

▌.»δ The parameter is incorrect.

        333,948,754 Åô␦╖w6ùƒ.x▐

The parameter is incorrect. j]j.╥QwDIR> Φπ═ The parameter is incorrect.

     <DIR>          ╒0q≡ó,.@{¥
            660 File(s) 2,708,943,115,907 bytes
            664 Dir(s)  455,496,040,448 bytes free

What is the best way to clean this up?

When I try to switch profiles, I get the following error: An unexpected error has prevented your changes from being saved. I have been messing around with this on and off for a couple of months. I uninstalled Thunderbird and re-installed with no luck. This error is not allowing me to switch to a profile that I have had for over 20 years and I have lost all my Local Folders, quite disturbing. I found a similar thread here, but no solution. Thanks, Paul

The new inbox format is similar to Apple inbox. I used Thunderbird because, in my opinion, the inbox layout was much better than Apple mail inbox which is one of the primary reason I use Thunder bird. Is there a way to go back to the previous inbox version?

I've gotten help on this - extremely technical, but can consider my initial plea Solved. HOWEVER, can anybody explain how I have used a docx file for years as Chosen for my email signature, and since about May 24, 2024, it disappeared. Trying to put it back (Choose it again, check the box), it brings code.

Did my newest Thunderbird version change this????

If not, it's the email Gremlins at it again!

Hi I did a backup with Zip.file, and then tried to reinstall. Now somme accounts do not have sent/spam/trash Bin folders. When i try to send a mail, i am told that there is not enouch space on the disk to save the message, and that the message will be save in a local folder ? How can I get back to my "old" and working setup Kind regards Michael

Hi, I'm a MTB newbie Version 115.11.1 and am just trying to import my comcast.net address book from CSV. MTB seems to be totally confused about the columns. I'd be happy to adjust the column assignments, as I think I'm supposed to, but it won't let me. The automatically selected column name is the only option allowed in the drop-down. See attached.

Is this by design? Do I need to reorder the columns within the exported file. Seems a bit much really, but ultimately doable, I guess.

Any other options? Or what am I doing wrong

TIA Tim

Tell me how to move, first, andrew@8on8.com, then andrew@luvli-homes.com to you. The latter is with 20i. I do not know where andrew@8on8 is. Please tell me what to do to move these DNs to you.

I recently had an issue where my email password changed on another client, but Thunderbird did not prompt me for a new password. After two days, my account was still frozen with no new emails on Thunderbird, although they were updating on other clients. The Mozilla help on the issue said to go to "Options." There is no "Options" option in my Thunderbird, not in the top menu, not under server settings, not under Account settings, not under Tools. My version of Thunderbird is 115.11.0 (64-bit), running on Ubuntu Linux 22.04 LTS. Maybe the issue of no "Options" option is specific to this particular incantation.

Here's what I did to force Thunderbird to prompt me for a new password. I selected "Server Settings" below the email address in the left pane. I changed the Server Name to one that is incorrect. When I migrated away from that textbox, Thunderbird raised a popup window that it had to restart. I let it restart, and when it came back up, it prompted me for a new password. I now input my correct password for the email address. It came back a few moments later that the password was incorrect, asking me to enter a new password. Well, it's the server URL that's incorrect, not the password. I cancelled the popup window, then changed the the server name back to the correct one. When I migrated away from that textbox, Thunderbird again raised a popup window that said it had to restart. I let it restart, and when it came back up, everything was fine, and my two days of undelivered emails came through immediately.

I hope this can help others who are bewildered by the lack of an "Options" option on their version of Thunderbird.

I us an M2 Mac. I like Thunderbird, but prefer the Betterbird card view. Is there any way I can replicate this in Thunderbird?

I have attached two screenshots - one Betterbird, the other Thunderbird. I much prefer the Betterbird look, without the card frames and with the blue message header.

You might well say 'use Betterbird then!'. The problem is that Betterbird is not available in a native Apple Silicon version, only Intel, and therefore runs in emulation mode. Thunderbird has a native Apple Silicon version.

Just two small changes. Remove the card frame and make the unread message header blue. Surely that's possible somehow in Thunderbird?

I sent a message a while back about slowness with 115, which I had to download because I had a crash.

There were various suggestions, but no solutions to the excessive slowness with 115. This culminated to day in a long 'no reply' mail which suggested the issue might be the virus checker.....

I checked again the various messages about 115 - most were archived, only one month since they were posted!!

Is there an issue with 115?? I saw a thread which asked was I having issues with it, my answer is yes, is there nobody out there with a suggestion??

double line spacing forced every time you press enter - Also messages from same sender are sorted and combined into a single line in the INBOX list - how do you keep each message separate? Thanks