Thunderbird Support Forum

The last version of Thunderbird that I downloaded and installed was V91.0.2 in 2021. When I installed this latest upgrade my email was totally screwed up. I lost my address book and everything else. Support finally gave up I guess because they quit replying to my posts. I have been just using GMail as my email host. I think I would like to try to be able to use Thunderbird again but, I assume it would require a totally new install and I have no idea where to start. I am not a computer guru so would need my hand held to do this. Thank you

Hi, All. I store older emails in subfolders by year within Local Folders, and I've specified that Thunderbird store Local Folders on a toggleable remote drive. The idea is that I will just toggle that remote drive on when I need to access Local Folders messages.

Thankfully, when I start Thunderbird with the remote drive off, Local Folders appears without any references to inbox or sent folders (since it can't find the drive), and also thankfully it doesn't throw any "Can't find drive x" error messages. When Thunderbird is open, and I turn the drive on, however, it does not display the remote Local Folders content.

Other than completely closing and reopening Thunderbird, is there a way to have it more easily load the Local Folders content when the drive is turned on - either automatically or manually?

Thank you

I can't do batch delete or move from the Inbox. It will only do one file at a time, despite the fact that several are highlighted.

It is also repeatedly trying to download a few thousand files to the Inbox. It gets to the number of files, then hangs, then starts to do it again (except each time it's fewer files to download). I don't know if the two problems are related.

I have had the same filters and folders for years. Now pretty much everything is not filtered when messages arrive, and when I do a manual "Run Filters on Folder" I get this message about many, maybe all, of my filters "The folder 'Newsletters' could not be found, so filter(s) associated with this folder will be disabled. Verify that the folder exists, and that filters point to a valid destination folder."

"Applying filter From is: dailybusinessreview@alm.com failed. Would you like to continue applying filters?"

When I try redoing the filter, filter dialog says it can't find the folder. I tried repairing the folder, no good.

Junk filters after years of learning, aren't working either.

Now what? TIA.

i am using TB 115.10.1 (64-bit) on Ubuntu 22.04.4 LTS expected behavior:

 the msg should be moved to the junk folder on Local Folders, marked as junk and NOT placed  in the Inbox

actual behavior:

 the msg is usually  (but not always) copied to the folder "junk" on "Local Folders" and a copy is left in the Inbox

i have many other filters like this, most always work, some occasionally do not. this particular filter has approx 30 such rules each with different matching content, some with domain names, some with portions of IP address. furthermore, other filter rules of similar nature mostly work but occasionally do not.

i am using a customized header, "Received:"

the filter (named "received by #10" :

 apply filter when: Filter Before Junk Classification

 match any of the following
 Received contains      [128.245.         # should match all 128.245.x.x hosts

 perform these actions:
   Move Message to   junk on Local Folders
   Set Junk Status to   junk
   Stop Filter Execution

one of the "Received:" headers contains:

 Received: from mta.s.alivebusinessplan.com ([128.245.246.45]) by mx.mail.com...

filter log content:

 [6/2/24, 17:04:06 GMT-4] Applied filter "received by #10" to message from

 "Mark White (ABP)" <send@s.alivebusinessplan.com> - 66,000% upside on tiny
  biotech at 6/2/24, 17:04:04 GMT-4 junk score

 [6/2/24, 17:04:06 GMT-4] Applied filter "received by #10" to message from
 "Mark White (ABP)" <send@s.alivebusinessplan.com> - 66,000% upside on tiny
 biotech at 6/2/24, 17:04:04 GMT-4 moved message id
 = 4910df06-d805-41a4-96af-5e814f6cfc97@iad4s13mta861.xt.local to
 mailbox://nobody@Local%20Folders/Junk

 [6/2/24, 17:04:06 GMT-4] Applied filter "received by #10" to message from

" Mark White (ABP)" <send@s.alivebusinessplan.com> - 66,000% upside on tiny

 biotech at 6/2/24, 17:04:04 GMT-4 execution stopped

questions: 1. why this behavior? what'd i do wrong? 2. is there a limit on the number of filters? 3. is there a limit on the number of rules per filter?

I've just started getting error messages that I need to enter my password to send emails. I've tried that but it still keeps saying unable to connect to the server. This has been happening for about two days now. I've tried updating Thunderbird, restarting Thunderbird and restarting my PC. None of this has worked. I made no changes to my system, software or home network. Any help would be appreciated. Thanks, Dave

1 Yesterday I moved many MB of emails from Outlook to Thunderbird, now Tbird login to Outlook fails; password that works in browsers seems not to be accepted.

I suspect the drastically shrunk-in-size folders need compacting (which I was going to do today) but can not get to Tbird establishing a relationship to Hotmail (now owned by Outlook). I kept expecting Tbird to tell me it was compacting the whole Outlook Inbox, but it never did.

I tried clearing the cache as suggested. Ran troubleshooting but it merely displayed settings but no explanation.

Hotmail was my first email account (1995 or so), but Microsoft having bought it and it therefore now being subject to whatever inconsistencies they have introduced in the past year or so, I did what I did last night was the first step to moving emails off of their Outlook server onto my hard drive in advance of closing that account. Thunderbird seemed like the mos efficient way to keep emails while emptying their folders in Outlook.

2 If/When I get it back, I would appreciate advice on how to avoid this happening again.

Thank you.

I have been receiving emails and newsletters from a number of companies for many years. Suddenly last December many stopped coming. I have been in touch with one in particular and I am still on their mailing list. I am unable to find anywhere I can check. And before anyone says check your Junk folder. I do that every day. It has gotten to the point where I will have to stop using Thunderbird. Where can I look to find out what is wrong.

Hello, After updating Thunderbird to version 115.11.1, messages are empty and contain no content. Messages that arrive after the update have content. How can I solve this problem because all messages in the folder received from before the update are empty.

Hello There, I'm using thunderbird with two email accounts, Hotmail.com and Outlook.it but since some time now, some e-mails are no longer readable.... If I open the same e-mails on the Outlook website I can see it correctly...

Attached some examples

Thanks in advance

Andrea

Since moving from Ubuntu 20.04.6 LTS (Focal Fossa) to 22.04.04 LTS (Jammy Jellyfish) 2 days ago the appearance of my Email (from the Inbox) has changed. Not in a nice way. On the web I found ways to re-install Thunderbird (using the Thunderbird "Help" option) but that does not work anymore. Thanks, Teun.

Kia Ora, my Gmail account has stopped downloading to Thunderbird.

I hadn't changed any settings before this happened. Have looked for solutions online, the one I saw here suggested changing the saved password in Thunderbird, which I have done, changing three gmail listings to my current gmail password.

The fix here also suggested deleting the current account, but I can't find that either.

Please advise.

Thanks Mark

My wife & I have the same PCs running Windows 10 & Thunderbird 115.11.0 (32bit).

We have a hosted web-site that also supports email, and we each have an email account (eg neddy@goon.com.au & minnie@goon.com.au). I've checked that both our POP server configurations are identical but despite that about once a week minnie@goon.com.au receives a warning to add security exception but neddy doesn't. This started happening two weeks ago after a years error free running.

The host has checked that goon.com.au has a valid SSL certificate, so what could be causing the discrepancy and how do I set about fixing it please?

Thunderbird shows Hijri (Saudi Arabia Regional Date Format) no matter what Preference I choose in settings.

I've chosen the English (United States) Application Locale and restarted Thunderbird multiple times but in the header the date still shows in Hijri Format (1445-xx-xx). See attached images.

Am I missing something here? Couldn't find any clues in the config editor either. The version I have installed is the correct one (English US).

For about the last month or so, I frequently get an error message that my password is incorrect.

I use Thunderbird to manage emails on five separate accounts. Four are gmail accounts and I NEVER have an issue with those.

The issue only occurs with my oldest email account, which is an ".msn" account - a paid Microsoft account.

I can send and receive mail on this account without any issues when I use Outlook online through my Firefox browser, but when I try to use through Thunderbird, I get the password error message more often than I don't. In other words, sometimes the emails go through, but most of the time they do not. When I copy and paste the text of the email into the web browser version, there is never any problem and I am NEVER asked for my password.

Every now and then, when the message pops up, I attempt to re-enter my password, but most of the time it still won't send, and the error message re-appears almost immediately. I have changed the password twice, but that has no effect on the error message.

I would be very appreciative of any assistance.

Thanks in advance,

Bud

Have been using Thunderbird for years with my cox.net account. Recently TB update115 happened and cox.net go moved to Yahoo. Under the old systems, (cox.net and pre 115) I was able to have spam emails delivered directly to my Spam folder. With the migration of cox to Yahoo, and TB 115 I don't have a Spam folder. I have a Bulk folder and a Junk folder. I have figured out that the Bulk has replaced the Spam folder. However, spam does not show up in the folder automatically. I have to select the folder, then after about 3-5 seconds messages will appear. Again, in the past spam would be moved to the spam folder and the folder would change to dark and a # would appear beside the folder indicating that a new message had been added to the folder.

Is there a way that I can set up TB115 to do the same thing? I have tried but I can't figure it out. Thanks in advance.

Dave Hokaj dchokaj@cox.net