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  • Archived

Confused how updates are done with firefox

I had a version of firefox working. The world was sweet. One day (1 July or there about) things changed and firefox was basically useless. When I load it, all logins a… (read more)

I had a version of firefox working. The world was sweet.

One day (1 July or there about) things changed and firefox was basically useless. When I load it, all logins are forgotten and I have to log in again. (Painful, and another thread)

That aside: The "new" version was 102.0 This was applied to my machine without me knowing. (This also happened on another machine I have but luckily it didn't suffer the same problem.) But anyway...

The machine now has 102.0 installed.

The other day while trying to find what is "broken" in it, I am told there is an update and it told me I had 13 days to do it.... Or something like that. Alas I've deleted the screen shot as I need to keep the bin less full to help me if I accidentally delete something I shouldn't.

So now I have 102.0.1

So I'm confused: What is the mechanics of rolling out updates? An update I didn't want (beside the point) but none the less broke firefox was done without my knowledge, and yet another one which was throwing up messages at me when I loaded firefox doesn't?

I don't really know what either update did.

Asked by teeny_weeny 1 year ago

Last reply by teeny_weeny 1 year ago

  • Archived

uetooth Sound

I'm Using ubuntu 18.04 my bluetooth audio stopped working to my S8 earbuds. They are connected OK, but no sound. Works on Chromium and Firefox on Windows, so it's not the… (read more)

I'm Using ubuntu 18.04 my bluetooth audio stopped working to my S8 earbuds. They are connected OK, but no sound. Works on Chromium and Firefox on Windows, so it's not the earbuds.

Something has probably changed in the config file, but I don't know where to look.

Asked by nederlansk 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox doesn't recognise my primary e-mail address for Firefox Account sign in, with message "Primary account e-mail required for sign in"

I use Firefox sync between multiple devices, including a desktop and a laptop on Ubuntu Linux. This is done through a Firefox account. Both Ubuntu devices mentioned run F… (read more)

I use Firefox sync between multiple devices, including a desktop and a laptop on Ubuntu Linux. This is done through a Firefox account. Both Ubuntu devices mentioned run Firefox 108.0 for Ubuntu 20.04 LTS.

I'm signed in on this Firefox account on my laptop (from which I'm writing this message). I recently (some months ago) changed my primary e-mail, since I may lose access to the older e-mail account soon. Now, suddenly, on my Ubuntu Desktop I received a message that I need to sign in to sync. When I click on "sign in", it takes me to tab that lists my primary e-mail address and asks for my password. I enter the password that I know is correct (it is listed under my saved logins on this Ubuntu laptop and the e-mail listed is the primary e-mail address with which I am signed in on my laptop, writing this message; it is also listed on my Firefox account details as my primary e-mail address). I then get a red message on tab stating "Primary account e-mail required for sign in", despite the fact that it is with my primary e-mail that I am attempting to sign in! I've tried it multiple times, to no avail.

At least two other users have posted about related concerns this year: (see https://support.mozilla.org/en-US/questions/1368875 and https://support.mozilla.org/en-US/questions/1395902). However, nothing has been done to resolve this issue. I have followed all instructions provided for changing my primary e-mail address. This is definitely a fault on Mozilla's side and not mine. Please resolve this urgently, users risk losing vast amounts of data, through no fault of their own, if you fail to do so.

Asked by stefaan1 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Captive portal detection for public Wi-Fi login fails

I'm using Firefox 102 on Ubuntu Mate 20.04 (the vanilla one from apt), but I think I've experienced the same with a couple of previous versions too ... So, I've sat in o… (read more)

I'm using Firefox 102 on Ubuntu Mate 20.04 (the vanilla one from apt), but I think I've experienced the same with a couple of previous versions too ...

So, I've sat in one Espresso House in Denmark; tried to connect to their public Wi-Fi with Firefox in private mode, captive portal went fine, and I was on the Internet. Apparently I had gotten a danish IP address there, since google.com thereafter was in danish.

Now, I sit in a different Espresso House, also in Denmark; however, here, captive portal does not work; in the sense that:

As shown on first screenshot, first I get "You must log in to this network before you can access the Internet.", and I get a "Open network login page" button.

I click on the "Open network login page" button, I can see browser wants to load http://detectportal.firefox.com/canonical.html - but in the end, I do not get the Espresso House login page, but instead I get a redirect to https://support.mozilla.org/en-US/kb/captive-portal , where the "You must log in to this network before you can access the Internet." still stands, but there is no more "Open network login page" button (as shown on the second screenshot)

If I restart the browser in this shop, I think I get the exactly same process - Espresso House wi-fi login page never gets shown, only the https://support.mozilla.org/en-US/kb/captive-portal ...

Strangely, at this point, I do get access to the internet through a browser - but google.com is then in swedish, which I guess means, that there is some sort of a VPN of that shop's wi-fi to Sweden. On the other hand, I don't get internet elsewhere on my computer - for instance, if I want to do `sudo apt update` from the command line, I get errors like "Clearsigned file isn't valid, got 'NOSPLIT' (does the network require authentication?)" - which is what I otherwise get in (the first mentioned) Espresso House, before I've connected to wi-fi via captive portal (once I connect to wi-fi via captive portal there, `sudo apt update` or any other network access from command line is fine).

(Note: my android phone in the same shop, does indeed show Espresso House Wi-Fi login prompt upon Wi-Fi connection, and I can login there fine).

Why does this happen, and how can I force Firefox to show me the actual captive portal so I can login to Wi-Fi - instead of redirecting me to https://support.mozilla.org/en-US/kb/captive-portal ?

Asked by nanomir 1 year ago

Last reply by nanomir 1 year ago

  • Solved
  • Archived

Linux Firefox not accepted by online sales websites in Zorin OS and Linux Mint

Zorin16-Linux version 99.0 Ubuntu Canonical 1.0, -found in Help/About. Firefox recognition of version below says 91.0. Also have Linux Mint 19.3 (Tricia). Computer 15Y… (read more)

Zorin16-Linux version 99.0 Ubuntu Canonical 1.0, -found in Help/About. Firefox recognition of version below says 91.0. Also have Linux Mint 19.3 (Tricia). Computer 15YO Dell Dimension 900.

I've had no problems with Linux Firefox for many years. I do not use any other Non-Linux OSes. Linux Mint updates Firefox regularly and so do I in that OS. I'm currently in a free version of Zorin which doesn't seem to push out updates, so my Zorin Firefox may be sadly out of date.

At any rate, today in Zorin, when I went to several of the bigger online sales platforms, they refused to accept my Firefox and suggested Chrome, Opera, and Safari; Target suggested Firefox.

Went to Mozilla to try and upgrade, but it didn't offer the Linux browser automatically when it read my computer. I was only offered the Windows browser. This may be because the computer is an old Dell Windows machine that I converted to Linux or it may not. I've never had this happen before.

Yesterday in Linux Mint, in which Firefox is upgraded at least weekly, the same thing happened once with a big online retailer. They said my browser was outdated and unsafe.

What's going on? I'm wondering if Linux OSes are simply not being accepted when the big retailers are doing software upgrades, or is something going on with Firefox?

Asked by vineyridge 1 year ago

Answered by jonzn4SUSE 1 year ago

Availability for Ubuntu ARM64 via Orange Pi 5+

I know that there is a generic Linux iteration that can be downloaded, but it does not appear to allow for use on ARM64. Is there a way that I can download, install, and … (read more)

I know that there is a generic Linux iteration that can be downloaded, but it does not appear to allow for use on ARM64. Is there a way that I can download, install, and access Firefox on my Orange Pi 5 Plus?

Asked by Caleb 1 month ago

Last reply by jonzn4SUSE 1 month ago

  • Archived

I see two FIrefox in Ubuntu snap store

Hello, when I search firefox in Ubuntu snap store I see two firefox: Firefox web browser V 108.0 build2 238.8MB and firefox v 108.0 250.5MB. There are both safe? Which on… (read more)

Hello, when I search firefox in Ubuntu snap store I see two firefox: Firefox web browser V 108.0 build2 238.8MB and firefox v 108.0 250.5MB. There are both safe? Which one to install?

Asked by loseosenasdiver 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Firefox 102ESR Crashes in Kali VM when moving mouse over images, links, etc

Greetings: First experienced: Friday, Sept 2, when using burpsuite/foxyproxy during a hackerone CTF. When using other Vbox instances on the same computer I have the sam… (read more)

Greetings:

First experienced: Friday, Sept 2, when using burpsuite/foxyproxy during a hackerone CTF.

When using other Vbox instances on the same computer I have the same issue. This issue is usually easy to duplicate when using dev-tools or by simply doing an image search and moving the mouse across the images.

Host: Ubuntu 22.04.1 LTS 5.15.0-47-generic #51-Ubuntu SMP Two different VGA controllers are present: Intel CometLake-S GT2 AMD/ATI Ellesmere Radeon RX

VirtualBox: 6.1.34_Ubuntu r150636 (Qt5.15.3) VirtualBox VGA: VMware SVGA II Adapter

Guest: Kali 2022.3 rolling 5.18.0-kali5-amd64 #1 SMP PREEMPT_DYNAMIC Debian 5.18.5-1kali6

Crashes have seem to involve input from the mouse and scroll function within the browser. Once, let us call it a glitch, the crash can either take place while continually moving the mouse around the browser's page or immediately outside the page with the mouse. The "glitch" is a coloration, usually pink or lime-green with characters printed to screen and then disappears. I have been unable to predict when the glitch will happen, thus no screenshot to help.

Steps I have taken:

Googled on the problem which led me to learn about the Firefox about:crashes function.

Viewed about:crashes -- seems to be a Renderer issue linked to llvmpipe or Mesa?

Checked basic system logs for host and guest for anything evident: syslog, kern, Xorg, messages, dmesg, daemon, journalctl.

Used Firefox troubleshooting and extended troubleshooting.

Installed Firefox 104 with same issue.

Reinstalled VirtualBox.

Search on Firefox Renderer issue [from crash report]

     I turned off performance settings, still have same crash issue.

Last Report ID that did not fail to upload: bp-740acc47-0ed4-44a8-851c-ff21b0220905


Ultimately, I am unsure if this is a Firefox, VirtualBox, or Kali Linux issue, but Firefox is the one that this issue is having a severe impact on. My head is spinning at this moment due to all the logs and information I have digested over the weekend.

I appreciate any efforts in helping me decipher what is going on!

Respectfully,

Steve

Asked by Swolb 1 year ago

Answered by Swolb 1 year ago

  • Archived

Drag and drop tab to bookmarks toolbar not working

When I want to drag and drop a tab into a folder of the bookmark toolbars, I can't do it for some folders. Specifically, it doesn't work for folders that are somewhat in… (read more)

When I want to drag and drop a tab into a folder of the bookmark toolbars, I can't do it for some folders.

Specifically, it doesn't work for folders that are somewhat in the area of the tab preview animation that pops up when I start dragging the tab. So that is not the same folders every time, it depends on the tab location in the tab bar.

I hope that the explanation was clear enough, I did a screen record also, made it available here https://ufile.io/pikit6xo (335 kB).

Do someone had a similar issue and found a solution?

I'm in troubleshooting mode. Firefox 100, just updated, but bug was there before. Ubuntu 20.04 LTS

Asked by Paul Aimé 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Pressing down and dragging pointer doesn't work on any website

Hello, I'm on Ubuntu 22.04 and have the Firefox (107.0 64bit) installed as a snap. The drag and selecting text and even dragging objects on any websites doesn't work. … (read more)

Hello, I'm on Ubuntu 22.04 and have the Firefox (107.0 64bit) installed as a snap.

The drag and selecting text and even dragging objects on any websites doesn't work.

  • I select text on the website by pressing down and starting to drag the text doesn't select when I leave the hold the entire block gets highlighted
  • I use Excalidraw, the pencil tool drag and any object size change while drag doesn't work
  • Desmos I can't drag the points on the graph
  • The pointer just disappears on videos (not just YouTube) and isn't visible until I pause the video

Asked by DevUt 1 year ago

Last reply by DevUt 1 year ago

  • Archived

Firefox has upgraded in the background and needs to restart - I hate this

I am on Ubuntu 20.04.5 LTS and really dislike when Firefox updates and I am in the middle of some work and I get this "Firefox has upgraded in the background and needs to… (read more)

I am on Ubuntu 20.04.5 LTS and really dislike when Firefox updates and I am in the middle of some work and I get this "Firefox has upgraded in the background and needs to restart".

I enjoy my privacy, so I start my browser with the "Delete cookies and site data when firefox closes" and "Always use private mode" set. This means when the browser restarts, everything is gone.

Why can't this be disabled? My laptop checks updates every day and I install them. Why can't I get a notification that an update is available so I can download and install at my choosing?

Asked by snarkygecko 1 year ago

Last reply by James 1 year ago

  • Archived

Resize Handles in Flatpak version of Firefox

In the Flatpak version of Firefox 103.0.2 the resize handles do not appear when you hover over any of the 4 edges of the firefox window unless you hold down the left mous… (read more)

In the Flatpak version of Firefox 103.0.2 the resize handles do not appear when you hover over any of the 4 edges of the firefox window unless you hold down the left mouse button, then they appear, but you have to get the mouse pointer just right before pressing the left mouse button. I notice on several forums that this has been like this for the last 2 months, are the team at Mozilla working on a fix, cheers

  • Archived

Can't remove icon from "show applications" screen

I updated Firefox and an old version remains on the "show applications" screen. I suspected it might be another profile, so I went to about:profiles and removed it, but … (read more)

I updated Firefox and an old version remains on the "show applications" screen. I suspected it might be another profile, so I went to about:profiles and removed it, but it's still there. As I am relatively new to Linux (Ubuntu specifically), I would appreciate some help with this issue.

Asked by tmgarner01 1 year ago

Last reply by tmgarner01 1 year ago

  • Archived

Make firefox (linux, snap) mouse pointer adhere to system settings

I have recently updated to Xubuntu 22 and in the process my firefox was migrated to the snap version. Now firefox is using its own mouse pointer style (smaller pointer, … (read more)

I have recently updated to Xubuntu 22 and in the process my firefox was migrated to the snap version. Now firefox is using its own mouse pointer style (smaller pointer, "hand with cuff pointing left" instead of "hand pointing up" over links). I can edit the system style of my mouse pointer, but that does not change the mouse pointer while in Firefox. This seems the same problem like these two questions: - https://support.mozilla.org/en-US/questions/1380997 - https://support.mozilla.org/en-US/questions/1369875

How do I make Firefox use the system settings for the mouse pointer? Or at least how do I change the mouse pointer style/settings for Firefox snap at all?

For reference my Firefox Version is 104.0.2 (64-bit) Mozilla Firefox Snap for Ubuntu. My desktop environment is xfce 4.16.

Thanks, Peter

Asked by peter-lyko 1 year ago

Last reply by Terry 1 year ago

  • Archived

Problems with viewing parts of Google Calendar in Firefox a linux box running Ubuntu 22:04 LTS

The text for certain parts of the calendar screen are jumbled and impossible to read. I don't have this problem when I open the calendar app using Chrome or Chromium, or… (read more)

The text for certain parts of the calendar screen are jumbled and impossible to read. I don't have this problem when I open the calendar app using Chrome or Chromium, or in Firefox on my Macbook. It seems to be unique to my Firefox browser on my Ubuntu machine. I am attaching a screen shot that indicates the jumbles I see. The most prominent ones appear on the top line where one can change the week and day one is viewing. There are other places as well which are easily seen on the screen shot, especially when it is "blown up". I don't know how to fix this.

In any case, thanks in advance for your help and consideration. Best wishes, Paul Muhly

Asked by pmuhly 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

saving pdf using ctrl+s opens many instance of save dialogue box.

I am using Mozilla Firefox, ver. 102.0.1, 46 bit, snap for Ubuntu 22.04. I have two issues with saving files in Mozilla. First, when I try to save a pdf using the CTRL+… (read more)

I am using Mozilla Firefox, ver. 102.0.1, 46 bit, snap for Ubuntu 22.04. I have two issues with saving files in Mozilla.

First, when I try to save a pdf using the CTRL+S key, it open multiple (~100) instances of save dialogue box. Initially I thought my computer got freezed, since pressing the save key didn't had any effect. I tried to move it using the CTRL+SPACE key -> Move option, and then I realized there are many such save dialogue box are open. How to rectify its behavior?

Second, it downloads the file only in system created folder (e.g. ~\Download, ~\Document, ~\Pictures, etc) and not other user created folders (e.g ~\Dropbox, etc.). The dialogue box for saving file closes without giving any warning/error message. When I check the file it is not downloaded (in user created folders). Can there be any permission issue?

I have already reinstalled the Mozilla once!

Asked by ajmalkoti 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

plugshare.com page is missing couple of crucial menu icons

When plugshare.com loads, there is a prominent search box at the top left corner. However it is missing the menu icon (see attached pic) as well as the search icon. This … (read more)

When plugshare.com loads, there is a prominent search box at the top left corner. However it is missing the menu icon (see attached pic) as well as the search icon. This is happening on 2 different machines running Ubuntu 22.04.

Please fix. Google Chrome displays just fine; see attached pic.

Asked by groundie 1 year ago

Answered by cor-el 1 year ago

  • Archived

firefox starts but no window is displayed Ubuntu

Firefox will no longer display the main window. I get an icon in my taskbar but the window is nowhere to be found. I've tried the tricks of maximizing it and moving it bu… (read more)

Firefox will no longer display the main window. I get an icon in my taskbar but the window is nowhere to be found. I've tried the tricks of maximizing it and moving it but neither works. I have found that if I locate the xulstore.json file it will work but only for a short time. Next time I start Firefox I get an icon but no window. Very frustrating!

The sulstore.json file contains nothing that suspicious:

``` {"chrome://browser/content/browser.xhtml":{"main-window":{"screenX":"2129","screenY":"777","width":"1280","height":"1040","sizemode":"maximized"},"sidebar-box":{"sidebarcommand":"","style":""},"sidebar-title":{"value":""}}} ```

If I start Firefox and right-click the icon, select maximize it's as if it's maximized covering all my windows but yet invisible. I can see my other windows but I cannot interact with them.

Deleting the xulstore.json file often fixes this but it breaks again shortly. What's the deal???

Asked by Andrew DeFaria 11 months ago

Last reply by jonzn4SUSE 11 months ago

  • Archived

There is no sync when Switching from Windows 10/11 to Ubuntu?

I have recently lost trust in Windows and went back to Ubuntu. Work computer can probably boot back into Win11 if I try and it's on 22.04LTS. Home laptop was Win 10 but I… (read more)

I have recently lost trust in Windows and went back to Ubuntu. Work computer can probably boot back into Win11 if I try and it's on 22.04LTS. Home laptop was Win 10 but I'm not sure it is able to boot to that. Anyhow:

I had a great workflow with containers and handling a few different accounts and there are probably 100+ unique strong passwords saved in my firefox sync. Now I get to linux, get things set up ... and now I have to start over with everything. Most accounts, I'm totally OK to just "Forgot Password" because then it's a great chance to get a newer, longer, meaner passwd and review if I can turn on 2FA, etc. But there are sites that are slipping through the cracks; sites that are a little broken about recovery.

On an aside, I do have the windows filesystem and poked around Users/me/AppData/Roaming/blahblah/profile/files. There are json files with encrypted usernames and some sqlite DBs. Is there a mechanism for merging the "old" AppData into ubuntu's ~/snap/firefox/profile ?

Or is there a means to get user/pass out of those files? I'll see if I can get logged into the work computer tomorrow since I see there's an export option, which is a good backup plan if there isn't a way to import.

Thanks! Krista

Asked by Krista 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I marked "Ask always" for Microsoft excel files, but Firefox always download them

HI! I'm using Firefox 98 on Linux Ubuntu 20.04. after the last update I found several settings changed and I had to reset them, but there is one setting I can't manage. I… (read more)

HI! I'm using Firefox 98 on Linux Ubuntu 20.04. after the last update I found several settings changed and I had to reset them, but there is one setting I can't manage. In the download preferences I set all the Microsoft Excel entries to "Always ask", but every time that I try to see an Excel file (no download, just open with ...), this is automatically downloaded. I definitively don't want to download it. How can I change this behavior? P.S.: I realized right now that there is the same problem with .docx files and I don't know how many others file types.

Asked by luca.dgh 2 years ago

Last reply by jonzn4SUSE 2 years ago