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  • Solved

Where is the QR Code?

On this page https://support.mozilla.org/en-US/kb/secure-firefox-account-two-step-authentication it says 5. Use the app to take a photo of the QR code, or click Can’t … (read more)

On this page

 https://support.mozilla.org/en-US/kb/secure-firefox-account-two-step-authentication

it says

 5. Use the app to take a photo of the QR code, or click Can’t Scan Code to display a code to enter into the app. 

But I don't see a QR Code anywhere. What am I missing?

Thanks.

Asked by Roberto 1 month ago

Answered by cor-el 1 month ago

Can I suspend Firefox asking for Primary Password?

I'd like to easily be able to suspend Firefox from constantly asking for my Primary Password. There are often times when I don't need to enable Firefox Password from fil… (read more)

I'd like to easily be able to suspend Firefox from constantly asking for my Primary Password. There are often times when I don't need to enable Firefox Password from filling in passwords and don't need to login to my account at any particular website, but want to lookup information. For example, I may want to see if an item is available on Amazon and what the options are without having to login to my account. But as soon as I go to Amazon -- and for every, single page I access while there -- the "Enter Primary Password" box pops up and I can't continue without clicking "cancel". If I enter my Primary Password just once it stops asking. But I'd prefer to be able to easily tell Firefox to not enable Firefox Password and ask for my Primary Password until I want it enabled; perhaps by having a toggle button in the menu bar? I see there's what sort of looks like a method for this if you search for "Firefox keeps asking for Primary Password", but it state that it applies when using AVG and another security software, but I'm not using either of those. Maybe it continues to ask after entering it when using one of these software? I tried it anyway and it didn't make any difference. Is there a way to do this? Thanks.

Asked by blumarble 1 week ago

Last reply by jscher2000 3 days ago

Mozilla does not respect email preferences and sends emails anyway

Today at 14:07 I changed my email preferences and unsubscribed from all email types in my Firefox account. At 5 hours later, at 19:36 I receive an email from Mozilla with… (read more)

Today at 14:07 I changed my email preferences and unsubscribed from all email types in my Firefox account.

At 5 hours later, at 19:36 I receive an email from Mozilla with the title "Sync your bookmarks, history and logins".

So either the email preferences does not work or the email does not respect the preferences I have set. Either way it's always extremely annoying when this happens and it leaves me wondering if Mozilla takes privacy seriously.

Even worse is, I already have sync set up (which doesn't work anyway as I have written about here).

Pictures attached as "proof" for those who are in doubt.

Asked by 32411844 1 week ago

ho perso tutto

buon pomeriggio vi descrivo il mio problema dopo aver cambiato la mia password di accesso all'account effettuo il logout /login non trovo piu segnalibri e credenziali e … (read more)

buon pomeriggio vi descrivo il mio problema dopo aver cambiato la mia password di accesso all'account effettuo il logout /login non trovo piu segnalibri e credenziali e password salvate

Asked by giovanni 6 days ago

  • Solved

address/location bar search

Cannot access "about.config" using location/address bar. Will only let me use as search and cannot find how to not always see the search results. Every support article sa… (read more)

Cannot access "about.config" using location/address bar. Will only let me use as search and cannot find how to not always see the search results. Every support article says the same and does not address my problem. How can I disable search in address bar and access about.config?

Asked by Don 6 days ago

Answered by TyDraniu 6 days ago

Password for open Firefox

Hello , is there option to set password for opening Firefox (not master,primary password for logins,pass - but for simple enter in browser) ? If there is no such function… (read more)

Hello , is there option to set password for opening Firefox (not master,primary password for logins,pass - but for simple enter in browser) ? If there is no such function , dear Developers , plz add it

Asked by yapaev 6 days ago

Last reply by jscher2000 6 days ago

Password manager: identifier of an account not belonging to me?

Hello, In my Firefox password manager (Lockwyse), I have the credentials of a valid twitter.com account of someone I don't know. It looks like a nice security hole. Am I … (read more)

Hello, In my Firefox password manager (Lockwyse), I have the credentials of a valid twitter.com account of someone I don't know. It looks like a nice security hole. Am I seriously worried about the security of my own password? How and who should I inform Mozilla about this serious problem? Thank you in advance for your assistance ? Cordially.

Asked by vincent.loupien 6 days ago

Last reply by FredMcD 5 days ago

Saved logins and passwords for websites.

Hi, I am wondering why Firefox removed all logins and passwords. It used to be all in settings, now I am getting message: No logins found When you save a password in Fi… (read more)

Hi, I am wondering why Firefox removed all logins and passwords. It used to be all in settings, now I am getting message: No logins found When you save a password in Firefox, it will show up here Any help, thanks in advance.

Asked by Dziambis 6 days ago

Last reply by Dziambis 1 day ago

Firefox refuses to let me access a gov.uk website

I have been using the website URL: https://www.gro.gov.uk/gro/content/ for several years. I just got a new computer and downloaded Firefox to use as my preferred browser… (read more)

I have been using the website URL: https://www.gro.gov.uk/gro/content/ for several years.

I just got a new computer and downloaded Firefox to use as my preferred browser, but when I attempt to open the above website, I get the message Warning: Potential Security Risk Ahead

I cannot find any workaround which will let me access this site. I am NOT concerned about the site security as it is a UK GOV website. Microsoft Edge will open the website without any issue, why won't Firefox?

How do I get routine access to it through Firefox?

Asked by drzzap 6 days ago

Last reply by cor-el 6 days ago

  • Locked

How to PRESERVE history (NOT delete history)

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1315573. Please follow up there, thanks.] Hi - I want to PRESERVE my history. I do not want to DELE… (read more)

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1315573. Please follow up there, thanks.]


Hi - I want to PRESERVE my history. I do not want to DELETE my history. I got an answer from 'FredMcD' and implemented it, and it made things worse! I was seeing "today" and "yesterday" and sometimnes "7 days". After his "fix" it was ALL missing. I didnt even have yesterday's browsing history! Please HELP. Thanks. Peter

Asked by pete47 5 days ago

Usually cannot access Yahoo unless delete yahoo cookies

Yahoo.com is my home page. Most times (but not always) I cannot access it unless I go into privacy and security and delete the yahoo cookies. (Just sits at new page wit… (read more)

Yahoo.com is my home page. Most times (but not always) I cannot access it unless I go into privacy and security and delete the yahoo cookies. (Just sits at new page with 3 dots moving.) I mean won't open yahoo when firefox starts, if I use the home button, or type yahoo.com in address bar. Am on Windows 10 using Firefox 83.0 64-bit. I don't want to delete all my cookies on exit, so am at a loss.

Asked by cohnveno 5 days ago

Last reply by cohnveno 4 days ago

Volume Mixer showing Firefox is receiving microphone input

Hello, thank you for taking the time to check this out. I was closing the volume mixer after I no longer needed it and realized that Firefox was showing levels go up when… (read more)

Hello, thank you for taking the time to check this out.

I was closing the volume mixer after I no longer needed it and realized that Firefox was showing levels go up whenever I spoke into my microphone. I had been using it before to chat, but not on Firefox at all during the session at the time. No music or videos were playing in any of my tabs. After a while, it no longer picked it up, but I know for certain that there was no output of sound coming from my computer. I haven't been able to replicate it yet, but it does worry me.

Asked by danielsibaro 5 days ago

Enhanced Tracking disable not working?

Hi everyone, I've recently migrated to a new laptop and noticed, after setting up Firefox, that Twitter embeds weren't working on some websites. After some investigation,… (read more)

Hi everyone,

I've recently migrated to a new laptop and noticed, after setting up Firefox, that Twitter embeds weren't working on some websites. After some investigation, it seems related to my Enhanced Tracking Settings.

For example, I can get the embeds to appear if I change my Enhanced Tracking Settings to Standard, or if I set them to Custom and disable either of the following:

  • Tracking cookie protection
  • Tracking content protection

Interestingly, leaving the Enhanced Tracking settings as Strict (or Custom equivalent), and disabling Enhanced Tracking Protection for the particular site, doesn't work ...

Is this a bug? Or have I misunderstood how this (exception) mechanism works?

Here's the page I was looking at: https://www.vice.com/en/article/4ad3qp/donald-trump-tiny-desk-electoral-college

Could someone else try experimenting with their settings and see what renders on that article?

Best regards, Ed

Asked by Ed 4 days ago

  • Solved

Automatic connection to my firefox account

Hi, Can I turn off the option to automatically sign in to my Firefox account as soon as I open the app? I would like to be asked for my password every time I open Firefox… (read more)

Hi,

Can I turn off the option to automatically sign in to my Firefox account as soon as I open the app? I would like to be asked for my password every time I open Firefox, considering that all my passwords are accessible there.

Thanks a lot,

Antoine

Asked by gardavous 4 days ago

Answered by cor-el 4 days ago

Password Required - Mozilla Firefox pop up

When I open my Yahoo browser I get a pop up asking for my "Primary password". I checked in the Task Manager and it is present as Firefox that when I end that task then t… (read more)

When I open my Yahoo browser I get a pop up asking for my "Primary password". I checked in the Task Manager and it is present as Firefox that when I end that task then the popup goes away. I am already signed in to my Firefox Acct. I screenshot the popup below. It will return several time even if I "X" out or hit cancel. There is no other information no matter where I click on that box. I do not put any passwords in the box for fear of scam/virus/spoof ETC.

Asked by dsks 4 days ago

Last reply by gtclark1 4 days ago

Cannot create Certificate Exception

On my home network, I run a Ubiquiti UniFi Network (Security Gateway, Switch and WiFi Access Points). I access the administrative functions with UniFi Controller software… (read more)

On my home network, I run a Ubiquiti UniFi Network (Security Gateway, Switch and WiFi Access Points). I access the administrative functions with UniFi Controller software which accesses those functions via https://localhost:8443. The Gateway Roouter itself is at 10.0.0.1:443, but cannot be administered at this address.

When I try to access the website, I get the standard Firefox invalid security certificate warning as the certificate is self-signed (image 1). Once I Accept the Risk and Continue, I can successfully log into the site. But once I quit my Firefox session, whenever I launch Firefox and try to access the site, I am again given the same invalid security certificate.

Previously, I was able to create a certificate exception which bypassed that warning, but no longer.

When I go into Firefox's Preferences : Privacy & Security : Certificates : View Certificates page, I can see a Temporary exception (image 2), which presumably only lasts for the current session. I try to Add Exception, enter my localhost port number' (image 3), then click on Get Certificate. It tells me that I have valid, verified identification. There is no need to add an exception (image 4).

And yet, every time I visit the localhost website, I am prompted with the warning. Any ideas of what I might do avoid this warning every time I want to access it? Is there some way to allow this device (or even ALL devices) on my home network to be trusted?

Also attached are images of my UniFi Certificate.

Thank you for any assistance.

Asked by mhwill 4 days ago

Microphone access denied

I am trying to use the dictate function in MS Word Online, via the Firefox browser. I have enabled access to both microphone and camera, as well as allowed pop-ups, but I… (read more)

I am trying to use the dictate function in MS Word Online, via the Firefox browser. I have enabled access to both microphone and camera, as well as allowed pop-ups, but I still get an error message stating access to the microphone has been denied by my browser. Please help.

Asked by jcastro1 4 days ago

Firefox security

I have had Firefox Mozilla for years and I want to amend my password to be more secure. I have tried www.firefox.com and I get mozilla but when I have loged in I cannot f… (read more)

I have had Firefox Mozilla for years and I want to amend my password to be more secure. I have tried www.firefox.com and I get mozilla but when I have loged in I cannot find anywhere to update/amend my password and there is no ACCOUNT in my task bar only Profile, Settings and Inbox none of these show password to amend. John Gilbert john-v-gilbert2@gmx.co.uk

Asked by JohnVG 3 days ago