Firefox Support Forum

The uploaded image is not what I expected. There should be an image of my desktop and the text has somewhat background color which supposed to be transparent causing some texts to be cropped. I have Dark Reader extension turned-off since Facebook has it's own dark mode. How to fix this?

I'm on Firefox 104.0.2 Manjaro KDE Plasma 5.25.5.

Every time I try to use the search function I get this message, saying that they can't find the URL. I've already tried checking my connection, my firewall, restarting my computer, using the troubleshoot mode, and uninstalling + reinstalling again. Can somebody please help?

Hi,

I'm using IPv4 as well as IPv6 addresses in my home network. But Firefox uses always the IPv4 connection when I open a website. When I open the same website in MS Edge, the IPv6 connection is used.

I've captured the network traffic during opening a website in Firefox, which is reachable over IPv4 and IPv6. First I see two DNS queries (A and AAAA) for the domain name. Both responses containing the correct IP address, and they arrive nearly at the same time at the client. Next I can see the TCP handshake. But it's send between the IPv4 address only. No IPv6 connection was attempted.

When I run the IPv6 test at https://test-ipv6.com, the IPv6 resuls are nearly fine. Only the web browser test says "Your browser has real working IPv6 address - but is avoiding using it."

When I run the same test in MS Edge, all tests are fine.

So it seems that this is not a OS or network issue. It affects Firefox only.

What I've already tried:

• Disabled all extensions
• Created a new profile
• Used the IPv6 address of the website instead of the FQDN -> Works fine.
• Checked DNS cache of Firefox (about:networking). It contains the IPv4 and IPv6 addresses of the requested websites

I guess that Firefox prefers the A record for some reason. But I've no idea why. Has anybody an idea what could causing this?

Thanks.

Jas Man

Firefox update required me to restart Firefox. I was unable to save a bunch of work I had done in a particular tab because Firefox seems to have refused to connect to the site I was working at until I update. THAT SUCKS!

Hi support team,

Yesterday, I suddenly removed all logins and somehow my profile was synced to the cloud.

Fortunately, I still keep all login files (json and key db files), I tried to recovery all my logins, it was successfully.

But, right after that my profile was synced from the cloud to my machine then whole logins were clear.

So how can I overwrite my profile in the cloud so I can totally recovery my old logins?

Kindly help to give my some advice.

Thanks!

Occasionally, when I am watching a video on Youtube or Twitch, the video will glitch and cause the browser to go completely white. On Youtube, there will be a small visual glitch and on Twitch, the video will crash and need to be reloaded, but otherwise nothing else happens.

In my Firefox settings, I have PDF files set to "Open in Firefox".

When I click on a PDF file, Firefox DOES open the PDF in a new browser tab, but the PDF ALSO downloads to my desktop (both!). How can I stop it from downloading?

Hello, I am eyesight impaired. I am having trouble when trying to use the search bar on the home screen. When the search is typed in the home screen it automatically swaps to the ADDRESS BAR SEARCH. The text is so small I cannot see it very well as a result my typos are abundant, very frustrating. Using the home search bar rather than the address bar I can control the size of the text and use it with no problems. At some point this home search bar function changed, I have tried to use the address bar in place of the home search bar but as I said, it is too small to see. It also makes it almost impossible if you want to search a valid link instead of going to the link because the address bar interprets it as a link and just goes to it, also frustrating. I see a lot of talk about this issue but I don't see any final correction. Is there some way someone could put an effort into this issue for us diminished septuagenarian programmers from the days of old? Thanks in advance, Jim

Hello,

I've just upgraded and almost done with the userchrome customizations but I need help with some little things.

Is there a way to remove the dotted frame in the history/bookmarks tree as seen in the attached picture.

Thanks.

for the past several days, my youtube thumbnails have been grey boxes. they aren't the standard "no thumbnail :(" grey, instead just a block of grey.

this is not the case for youtube on chrome or on the app. i've tried the following: - restarting firefox (multiple times) - clearing the cache for youtube - reinstalling firefox - restarting my computer - logging out and logging back into my youtube account - using firefox in a private browser

please help.

The mouse-left click button does not work since last two updates!

The link is OK, floating menu with right click can open it in new tab, but left-click on buttons, divs, links is dead for a while

Something was changed in Firefox in the wrong direction.

Please help

My new Windows 11 laptop forces me to use the "Mail" app to forward links by email using the "email a link to this page" utility feature in the Firefox toolbar Prior to this, my old laptop would just use Outlook which was quicker/better.

The multi-step method using Mail was cumbersome so in trying to designate Outlook as the sending vehicle over Mail, I designated a non-performing solution which is now preventing me from emailing links (and captured webpage info) at all. I would like to migrate back to Mail or find the correct choice for Outlook but the "email a link to this page" in the Firefox toolbar does not work now as a result of my poor choice.

Anyone know how to fix this? I have "restored factory defaults" and other on the toolbar features but does not help. This was apparently an unrevocable choice.

John

When I go to yellowpages.com everything looks as it should until I type in the business I want to look up. The screen that pops up offers the suggestions of businesses it has selected to view. But the lines are all jammed together making it quite difficult to read. Something is awry because on Edge this does not happen. Screenshot attached.

Selecting text on any page, there's no visual feedback of what is selected until mouse is released.

There's no feedback that selection starts when mouse button is pressed down, no visual feedback while moving the mouse with the button pressed and only upon releasing the button do I get to see the selection.

Selecting works fine in other browsers (chromium) and was working the other day before I did a fresh install of Ubuntu 22.04 (was using 20.04 before) wiping my previous Firefox. So this issue is on an almost vanilla Firefox version 104.0.2.

(Incidentally I can highlight that version number and only that version number in the about-box and I get continuous dynamic feedback of what part of the version number I highlight, but nowhere else in Firefox.)

Firefox crashes (tested in troubleshoot mode) for this URL : Link which causes crash https://developers.google.com/android/guides/opensource#java

There are no crash logs generated either (checked in about:crashes) . Attaching a post-crash dialog screenshot

I am attempting to import server certificates into Firefox. But the "Import" button does nothing when viewing certificates. Any work around? I need to import our server certificates into the Authorities section.

Ubuntu 22.04 Firefox installed through snap. Version 104.0 just upgraded this afternoon.

Thank you, James

I use HTML files to create images for a tile based game we play. 6 months ago I was able to create a table with collapsed borders and 0px padding, margins, and borders, then draw my image with 207 x 207 JPEG TDs in multiple TR rows, then place another GIF image over all the JPEGs with transparent edges. Doing this for a table that was 6 tiles (207px) wide and 4 tiles deep, at ctrl 0, displayed a Firefox combined image that was exactly 1242px x 828px that was completely visible on 24 inch 1920 x 1080 DELL monitor. This allowed me to right click an empty space on my Firefox screen and select Take Screenshot to click on the GIF overlay image and capture that image with all of the tiles that were behind its transparent edges.

For some reason, I have no idea why, my 207px by 207px tile images are now being displayed as 282px by 282px at ctrl 0, and the overall image is now too large to fit on the screen, so taking a screenshot of the proper sized image is no longer possible. For example, at ctrl- ctrl-, the tile images are 221 pixels square, which should be 1326 pixels wide for 6 tiles, but my 1242px wide GIF file displays at 1330 pixels wide, probably due to some kind of rounding error.

I was able to use about:config and change layout.css.devPixelsPerPx from -1.0 to 0.74 and it did solve the problem. But it does so with a lot of warning for changing that default value!

So my question is simple: how does Firefox, on Windows 10, determine its screen pixel to Image px relationship? I need to know what to look at for the proper way to get my px to pixel ratio back to 1 to 1.

This is what the working image looks like while designing the center scoreboard tile https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-08-23-13-36-34-2fa67f.png

and this is what the final image looks like when you take a screenshot of the image https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-08-23-13-36-53-beae42.png

Latest firefox update 104 x64 crashed every time bluestack piex64 (android emulator) launches. Afterwards running firefox again will keep running with no problems issues. Its only on launch of bluestacks that the issue happen and have replicated in different machines. I presume latest update uses some kind of internal android adb instance running? and it conflicts with the one that bluestacks emulates?