Firefox Support Forum

I purchased and installed Avast One for protection of my laptop. Since doing so, I have frequently found I cannot access certain websites. Examples of a couple websites: Lowes, Ticketmaster, Craigslist are a few I cannot access. If I use Google Chrome, I can access the websites. Firefox is my default browser and I do not want to use separate browsers when I cannot access websites on Firefox. Prior to installing Avast, I never had an issue accessing websites. Is there a conflict with Avast and Firefox? Prior to installing Avast One, I had used the free Avast malware protection and had no issues.

Firefox cannot access my bank account. Bank says hello to my name when I log in, but then keeps saying "loading" and can never show me what is in my bank accounts. Why?

I have been using extensions that I wrote. It was already difficult enough that I had to get them signed, but now I cannot even do that without a third party program because of "Two factor authentication". Isn't there some way to get Firefox to work the way you want it too without spending day jumping through hoops? There needs to be a way.

For the pat 6 months firefox opens 'some', not all, websites with an 1/8" or so space at either the bottom, top or sides. I've done the drag to fill and did the same in another screen, then closed the 1st screen and then the last one. Still doesn't fix the problem. I've changed resolution and that hasn't worked. I realize it's a minor problem but it drives me nuts. I always have to click the 'restore down' on all those websites. Anyone have a permanent fix idea for this?

I have many hundreds of Bookmarks, maybe thousands, in a lot of Folders. However, a search will NOT find a Folder with the Search name.

Is there any way to get around this omission?

Youtube and Twitch both have a delayed response to un-muting. After turning on the audio, it takes about 4-5 seconds to hear any audio. Youtube has long load delays each time rewinding or pausing. I tried on chrome and I didn't get these issues. I also already cleared cache and history.

Hello

The google search bar on the home page has increased in size and my extensions/add on such as cache cleaner and adblocker do not appear on the toolbar even though they are turned on. I tried refreshing Firefox but that did not solve the problems. Thank you

Issue: When trying to stream video via criterion, progress spinner spins for about a minute and then the website delivers: 'Please try again in a supported browser'. Firefox delivers: 'Firefox is installing components necessary to reproduce the audio or video in this page. Try again later.'

In plug-in manager: Widevine is not enabled, receive alert: '...this will install in a few moments'. It does not actually ever install. In settings: Play content with DRM is enabled.

OS used: UBUNTU 22.04.02 LTS 64 bit

Navigator error: 1694223478579 Toolkit.GMP ERROR GMPInstallManager.simpleCheckAndInstall Could not check for addons: {"status":"failed","results":[{"id":"gmp-widevinecdm","result":"failed"}]} Log.sys.mjs:722

   append resource://gre/modules/Log.sys.mjs:722
   log resource://gre/modules/Log.sys.mjs:376
   log resource://gre/modules/Log.sys.mjs:505
   error resource://gre/modules/Log.sys.mjs:384
   simpleCheckAndInstall resource://gre/modules/GMPInstallManager.sys.mjs:545
   AsyncFunctionThrow self-hosted:856

Attempted fixes: 1) Toggling DRM in settings. 2) Firefox & machine restart 3) update & upgrade terminal commands, separately 4) Changing VPN servers & disconnecting VPN (NORD)

Note: Playing videos on Youtube works, as does streaming music via Tidal.

This issue seems to only occur when I try add videos to a playlist via the following.

Login>studio.youtube.com>content>playlists>selectlist>EDIT in YOUTUBE> 3 dots>add videos - issue emerges Work-around in Chrome.

Can add to playlist from the video if option (3 dots>save) is there.

Dear Support,

I hope somebody can help me. I write concerning a piece of software called Privacy Eraser. This basically protects privacy, by deleting your own digital footprint.

On Privacy Eraser, there is a section called Browsers, which details all the browsers a user uses. I use Firefox, but it does not show using this piece of software. (It shows other browser's like Microsoft Edge, which I do not use.)

Am I doing something wrong here, or is Firefox just disguising itself on my machine, please?

yours Marek

I bought my computer a year ago or so, but about 3or4 month's ago I turned my competer on and noticed my task bar was different. my Firefox logo was always in the left bottom corner of my task bar. and my media player also. But when I turned it on it was in the middle of my task bar, along with the little search bar just leftofit and the media player logo. And at the top right corner my little picture of my logo was gone. instead now there is some words that say sign in. which was never their before. I don't how to make right. PLEASE HELP ME, thank you

screenreader reads all pages of a website except the home page

the Firefox 117.0 reading function is displayed in a website in all pages except the 1st page (home page). The problem does not exist with other browsers such as Chrome or Edge. (windows 11 and 10) What can be a possible cause? is there anything to configurate? thanks for your answers!

The amount of space for Cached Web Content is still restricted to 1GB.

Since the time they have introduced to clear cache size this size is still the same. I reported this to firefox that in these modern age and introduction of heavy sites and faster pc there is a need to increase this cache size of firefox to atleast 10gb.

Within a day this cache size of 1gb gets filled fast and then every day i have to clear cache all the time.

Why cant firefox make necessary changes which is so back

I have the same question as here: https://support.mozilla.org/en-US/questions/1128139#question-reply

But it's locked for some reason. The answer provided is no longer an option in about:config. I'm assuming this parameter has changed since a few years ago.

How is this now done?