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installed new itunes [ wanted me to close firefox ] --- firefox running but no websites [ reinstalled FFx, no help ]

installed new itunes [ wanted me to close firefox ] I did --- after that firefox running but no websites so I reinstalled FFx no help , - firefox running but no… (read more)

installed new itunes [ wanted me to close firefox ] I did --- after that firefox running but no websites

   so I reinstalled FFx no help  , - firefox running but no websites   ---  i'm on Edge now but want to get FFx back.

Prior to reistalling FFx [ from Midrosoft store ] the following message came up on FFX --- see attached image

Asked by offbohan 2 years ago

Answered by James (doing minimal support) 2 years ago

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Why did "to google translate" add-on get removed?

Hello all, I'm running Version 108.0.1 on a mid 2015 Macbook Pro MacOS 12.6.2 Today I went to do a translation using the "to google translate" add-on and noticed it was… (read more)

Hello all,

I'm running Version 108.0.1 on a mid 2015 Macbook Pro MacOS 12.6.2 Today I went to do a translation using the "to google translate" add-on and noticed it was missing from its place in the context menu. I go to "get more add-ons and re-installed it.

So why was it uninstalled without my consent? What can I do to stop this happening again?

TIA, Gene

Asked by Gene 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Windows defender detected a Trojan

Recently I did a full scan with Microsoft defender and it detected a file in the “firefox/profiles../cache2/entries” as a trojan:PowerShell/Meterpreter.A (And also someth… (read more)

Recently I did a full scan with Microsoft defender and it detected a file in the “firefox/profiles../cache2/entries” as a trojan:PowerShell/Meterpreter.A (And also something related to gzip I’m sorry that I didn’t take a screenshot of the message but I completely freaked out and deleted it immediately after scanning with the other AVs). I installed malwarebytes and Avast and did a full scan they returned with a no malware has been detected. In the moment I panicked and immediately deleted the file (I should’ve uploaded to virustotal to see its behavior and what it can do and change to my PC if it is indeed malicious). Then I did a full rescan using Microsoft defender and it returned with a 0 threats found. However, I only went to a couple of websites recently which as far as I know are safe such as msi, cpuid, I don’t go to shady websites plus I have ublock origins as an Adblock. My question is as follows how much percentage wise this Trojan is a false positive and if it is a virus how much damage it did (the thing that got me freaked out is that it’s a meterpreter)

Asked by SuMo Bot 2 years ago

Answered by cor-el 2 years ago

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how to disable Win+shift+(number) starting FF in safemode?

Hi, I use this windows shortcut for many apps. Windows key + Shift + (number) - Start a new instance of the app pinned to the taskbar in the position indicated by th… (read more)

Hi, I use this windows shortcut for many apps.

  • Windows key + Shift + (number) - Start a new instance of the app pinned to the taskbar in the position indicated by the number, even if one is already open.

There is a shortcut for firefox where holding shift and opening the program will start it in safe mode, and this is true when starting the program from the Taskbar too I've found. Effectively disabling the windows shortcut above.

I want use the win+shift+# combo to quickly open a new window of the browser no matter what program has focus on my desktop.

I found a support post describing how to completely disable safemode [https://support.mozilla.org/en-US/que.../1226264]. But I am wondering if there are other options available rather than removing the feature and modifying registry. Thanks

Asked by SuMo Bot 2 years ago

Last reply by SuMo Bot 2 years ago

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Program FOCUS is non-existant in FF now

On starting FF now there is no focus, so other prog's can't e.g. open FF then download or enter a link, etc. directly. That is is a huge nuisance. Also Ctl+H or B (Histo… (read more)

On starting FF now there is no focus, so other prog's can't e.g. open FF then download or enter a link, etc. directly. That is is a huge nuisance. Also Ctl+H or B (History or Bookmarks) don't work until the cursor is clicked within FF which is a major concentration breaker. Is there something in the settings to give FF focus when it opens like it has always done in the past? I don't like changing things in there without guidance. It's not just me, my wife's laptop is having the same issues.

Asked by iamjaydear 2 years ago

Answered by iamjaydear 2 years ago

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Reding PDF in the browser / latest updates result in low resolution

For a long time Ive been reading my newspaper in the browser but recently I noticed that the resolution has been changed text is blurry and images unclear. If I download … (read more)

For a long time Ive been reading my newspaper in the browser but recently I noticed that the resolution has been changed text is blurry and images unclear. If I download the file and read it with ADOBE PDF Reader it is as normal, sharp. I guess there is a setting that has change with one of the resent updates but I cant find it :(

I cant say when the resolution changed but it was round New Year / Christmas ....

I have auto update on.

Hope you can help me

Carl

Asked by Bow_String 2 years ago

Answered by Bow_String 2 years ago

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Core Web Vitals in Firefox

Dear Firefox Team, good morning. I hope you are doing well and that you are all healthy. Guys... while looking for a way to measure the performance of our site, we cam… (read more)

Dear Firefox Team, good morning.

I hope you are doing well and that you are all healthy.

Guys... while looking for a way to measure the performance of our site, we came across the Core Web Vitals (CWV) some time ago. These are Google KPIs for measuring the user experience on a page (https://web.dev/vitals/#core-web-vitals). Unfortunately, some of the KPIs (like the Largest Contentful Paint or Cumulative Layout Shift) are currently only accessible using Chrome and it's preformance API. That's a pity, because there are also many people using Firefox who visit our site... and it would be interesting to have such KPIs as well.

In an article by Cloudflare (https://developers.cloudflare.com/analytics/web-analytics/understanding-web-analytics/core-web-vitals/) we recently learned that Firefox is also planning to expose the metrics used in the CWV... only the "coming soon" from the article is a bit vague. That's why I'm contacting you to get some more information on that topic. Do you perhaps know whether the topic is planned and will be tackled this year?

Thank you for your attention. Best regards, Carlos

Asked by carlos.cohen 2 years ago

Answered by cor-el 2 years ago

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Can't print in Black & White

I've recently switched back to Firefox from Edge and have run into a frustrating issue. When I try to print documents from Firefox, the "Color Mode" in the print setting… (read more)

I've recently switched back to Firefox from Edge and have run into a frustrating issue.

When I try to print documents from Firefox, the "Color Mode" in the print settings is grayed out so I can't select B&W.

This same problem exists both on my MacOS laptop + my Windows 11 desktop. Additionally, they are connected to different printers on different networks. It also occurs whether I'm trying to print a PDF or anything else in Firefox.

Based on this, it appears Firefox is the culprit here.

Any ideas on how to fix this?

Firefox Version: 108.0

Asked by converge 2 years ago

Answered by TyDraniu 2 years ago

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Firefox Developer edition 109-b9 breaks focusing in and out of app on Ubuntu 22.10

Noticed yesterday but not as prominent, firefox suddenly steals all window focus, trying to do anything in any other window is pushed into firefox no matter if it is mini… (read more)

Noticed yesterday but not as prominent, firefox suddenly steals all window focus, trying to do anything in any other window is pushed into firefox no matter if it is minimised or in another workspace. I have tested this in a clean install along with a clean profile. Bitwarden and other windows seem to act weird when they are interacted with.

This all works well and good on b8 and stable. I am using wayland (Ubuntu 22.* default), but xwayland is available.

Asked by Oliver Wilkes 2 years ago

Answered by Oliver Wilkes 2 years ago

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Default language

Every time I open Firefox and search for something it comes up in Spanish and there is a box to check if you want English. I have checked my preferred language in the se… (read more)

Every time I open Firefox and search for something it comes up in Spanish and there is a box to check if you want English. I have checked my preferred language in the settings and that is English (US) and I also did a purge caches and when I close Firefox and re-open it reverts back to Spanish with the box to check if you want English. I also have Chrome on my system and it works properly. If I change my search to using Bing it also works properly. I am not sure if this is a Firefox issue or a Google issue and I would appreciate any assistance I can get. I also re-downloaded Firefox to make sure I had the English option and did a re-install, with no change. I would appreciate ant assistance I can get. Thnaks.

Asked by SuMo Bot 2 years ago

Last reply by cor-el 2 years ago

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back button not bringing up previous page without right clicking

I expect the back button to return to the previous page visited, but too often the button either doesn't respond at all or a right click is required to view the page hist… (read more)

I expect the back button to return to the previous page visited, but too often the button either doesn't respond at all or a right click is required to view the page history. Is there something I need to do get the original function of the back button that I thought was universal in most browsers?

Asked by cnaset@msn.com 2 years ago

Answered by cor-el 2 years ago

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cannot print web page from Firefox

i cannot print any web page from Firefox. The print option only offers me the option to save as PDF. Firefox is not detecting either my Brother laser printer or my Epson … (read more)

i cannot print any web page from Firefox. The print option only offers me the option to save as PDF. Firefox is not detecting either my Brother laser printer or my Epson inkjet printer. if i use the print using system dialogue option fire fox shows a printer screen which has a simple entry of line prntr. If that is selected nothing at all happens. Clearly Firefox cannot detect my printers. If I save the web pages to a PDF file then open that file I can then get the normal system printing options and print the page. But all that does is clutter up my file system with files I will only ever use once. This proves the problem is clearly in Firefox and in its inability to detect system printers. I have tried all the suggestions from the help screens to no avail. Is there any other means of sorting this print problem.

Asked by austinjames 2 years ago

Answered by austinjames 2 years ago

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Google safesearch

Hello. I have a problem with turning off google safesearch. I'm 28 years old so it's not a problem with google acc. I have same firefox on pc and on laptop. On pc and on … (read more)

Hello. I have a problem with turning off google safesearch. I'm 28 years old so it's not a problem with google acc. I have same firefox on pc and on laptop. On pc and on smarthphone it's easily turning off and if i'm using edge or chrome on laptop it's also turned off, but if i'm using firefox exactly on google it's always turned on no matter what i'm do. Just in case, if i'm using for example bing search in firefox it's also turned off, likely it's always turned when i'm using google with combination in firefox. Methods that I already tried: 1) Turned off in computer settings (not worked) 2) Reinstalled browser (not worked) 3) Checked in my wifi settings (not worked) 4) Updated everything (not worked) Waiting for your help.

Asked by roman94994 2 years ago

Answered by Terry 2 years ago

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New Comment Popup

How can I turn off the new Facebook Comment popup? I want to use the old version where the comments are listed under the original pots not in a seperate narrow popup win… (read more)

How can I turn off the new Facebook Comment popup? I want to use the old version where the comments are listed under the original pots not in a seperate narrow popup window.

Asked by 1artworkz 2 years ago

Answered by 1artworkz 2 years ago

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Doesn't Firefox have a Two-factor Authentication thing that I can use with Facebook. Without a mobile phone, using the Firefox browser on a computer or laptop?

Okay, I give up. So, Facebook is or has implemented this Turn on two-factor authentication or whatever it is. What this means for me at the moment is that I am unable t… (read more)

Okay, I give up. So, Facebook is or has implemented this Turn on two-factor authentication or whatever it is. What this means for me at the moment is that I am unable to access my Facebook account as it is now forcing me to use this Two-factor authentication thingie, despite that I do not have a mobile phone. (yes, I know it's unusual in this day of age not to have one. I did have one at one time, but for the moment I have no interest in getting another one). I would rather use my laptop anyway.

Doesn't Firefox have a Two-factor Authentication thing that I can use with Facebook? Without a mobile phone using the Firefox browser on a computer or laptop?

Now, from what I can see, Facebook is offering 3 ways of doing this. #1) Authentication app, like Google Authenticator or Duo Mobile. #2) Text message (SMS). #3) Security Key. So, because I do not use or have a mobile phone, I was guessing that my option would only be #1 Authentication app, like Google Authenticator ... which I have never used before, and while reading up on it, I keep reading that I can only use it with the Google Chrome browser?!? If that wasn't bad enough, I typically use Microsoft Outlook, not Gmail. So, I am at a loss at this point.

Again, I do not have a mobile phone. Doesn't Firefox have a Two-factor Authentication thing that I can use with Facebook? Without a mobile phone using the Firefox browser on a computer or laptop?

Help please.

Asked by Teagan 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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internet download manager

using firefox version 109 and my internet down load manager no longer works, it works in other browsers but not since updating firefox. not sure if i was successful in po… (read more)

using firefox version 109 and my internet down load manager no longer works, it works in other browsers but not since updating firefox. not sure if i was successful in posting this request prior to this one so will give it another try. thanks

Asked by pitbulls9 2 years ago

Answered by pitbulls9 2 years ago

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Google sign in pop-up.

Does anyone know how to configure Firefox to stop the annoying google log-in pop-up? I've seen others ask the same question, but I have not seen any functional answers. … (read more)

Does anyone know how to configure Firefox to stop the annoying google log-in pop-up? I've seen others ask the same question, but I have not seen any functional answers. I've never had a google account, for anything. I don't get the pop-up with other browsers, like Falcon or Brave. It's just a problem on Firefox. I appreciate you help!

Asked by njbetavirp1 2 years ago

Answered by njbetavirp1 2 years ago

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Router address autocompletes with old URL

My router address with extensions is xx.xx.xx.xx/#/login. My previous router was xx.xx.xx.xx/cgi-bin/MANGA/index.cgi. When I type the IP address without anything after it… (read more)

My router address with extensions is xx.xx.xx.xx/#/login. My previous router was xx.xx.xx.xx/cgi-bin/MANGA/index.cgi. When I type the IP address without anything after it, the URL entry changes from the new address to the old one every couple of seconds. I can't log into the router because it keeps changing. I disabled URL autocomplete, but it doesn't change it. Whenever I enter the address, it still completes with first the correct and then the incorrect URL.

How do I stop this? Thanks in advance.

Asked by New New Spectre 2 years ago

Answered by cor-el 2 years ago