Firefox Support Forum

Contacted Specrum Customer Service because I couldn't login to my account. Rep told me it was a browser issue and suggested I try a different browser. I did so and was able to successfully log in to the Spectrum Site. What do you thing is the problem with Firefox and the Spectrum site? Everything else I log in to works fine.

Using text boxes such as comment sections in certain sites will "duplicate" the boxes directly over it Scrolling up and down will lock the boxes on screen and leave multiple traces of the text boxes Refreshing the page will remove the boxes temporarily but will happen again Happens inconsistently on multiple websites Site shown under is dcinside.com

Hi,

I experienced at least two times recently that the browser on windows 10 looses all the opened tabs and pinned tabs too. Last time it did also that when I closed the program and it opened itself again immediately without tabs and closed itself down again. Next time I opened the program there was no opened tabs at all again. I have the latest version for windows 10.

What do you suggest me to do?

Thanks for help! Br, Balint

I made a mistake and installed Firefox in the wrong location. I uninstalled and attempted to reinstall where I wanted the software to be.

The installer now tells me that I had Firefox before and will only reinstall it in the previous directory. No other option is offered.

I am LONG used to being deprived of user choice by the likes of Microsoft or Apple, but Mozilla SHOULD KNOW BETTER.

Can you help?

Thank you.

Hi

since the last update of firefox my e mail (hot mail) attachments will not print. When print is selected the only option is to print to pdf. tried in another browser and printing works perfectly. Printing worked with no problems before last update. Help Please Please note I am a very basic user so need step by step instructions. Hoping someone can help PLEASE!

Firefox will not display this site properly https://politicalsignal.com/ -- The site is fine in Edge or Chrome

New computer (Windows 11) shows 'Old Firefox Data'. Opened hidden files. Using File Explorer found Profile Folder & renamed it 'old'. Copied and pasted 'Old Firefox Data' as new profile. Firefox would not open. Had to remove etc and Firefox worked again. Thought this maybe the easiest way to get my Bookmarks back.

PS Presume Profile Folder does not contain Thunderbird Addresses?

I found an answer to this question, but I need it in English; how to do this if you're not a programmer. The new feature is beyond annoying, so if someone wants to work on making it optional, that would be a super improvement, but I'll be happy if I can just turn it off! Thank you

Wanted to export some bookmarks, and couldn't figure out why (latest Firefox) Bookmarks "Library" was missing relevant buttons/menus. (Screenshots attached.)

After testing, found they actually are there, but have have almost no contrast vs background - that is when "Manage Bookmarks" is called from a Private window. But things look fine when called from a Standard window. (No extensions; same in Safe Mode.)

Can anyone advise?

A simple workaround is to bring a standard window to the front first, but am curious if this is Firefox on all systems? Only FF Linux? Only the particular (default) settings of my Linux Mint 20.3 Cinnamon installation, and display? Not even sure a Bookmark management window is ever meant to assume the theme of the foreground window (here Private browsing's dark).

Thank you.

Using Nord Pass extension on Mozilla fine until today, when clicking on the green icon for stored username and password, this appears - "sudden error message : can't handle ITEM/URL_SEARCH type message"

There are questions about organizing the process of overseeing extensions.

It’s very strange when you see the “Recommended” extension, and at the same time you continue to see negative reviews, fresh ones. But another thing is offensive: the review submission form does not have feedback. I would like to receive a more detailed answer and user recommendations.

Let’s say a user writes that the design of the extension is not intuitive, that he lost information because of this extension and wasted a lot of time. And this is not consistent with the "Recommended" criteria. Causes dissonance.

Maybe it’s worth expanding the possibility of interactive interaction with reviews, with clients among themselves. Maybe it’s worth expanding the support base for these extensions? Link the application version to reviews to avoid misunderstandings?

Is there a way I can disable the "Pop out this video" button on the video player itself but keep the toggle present in the url bar? I have attached the pictures of what I am talking about I don't like the pop out button appearing on the video everytime I try to use my mouse around the video player but like the option of picture in picture seems like a good option for me.

Currently if I try to disable the button from the menu after right-clicking, it also disable the button present in the url bar.

All of a sudden the Firefox password I've been using for a long time stopped working. I went through the reset process, set a new password, and it still doesn't work! What I am doing wrong? Keeps asking me to re-enter the password, and when I do, it says it's not correct. Is this a widespread known issue?

As run into before, i have constant frustration that was motivating me to switch browsers from FireFox where when i open a webpage in FF i am not seeing full content. I use an extension to then open that page in Edge, and i then do see full content.

The most recent example of this is https://www.godaddy.com/help/contact-us where in FireFox the "chat" link did not appear, but in Edge it did. Similar experiences occur when attempting to log into my account at whitepages.com where in logging in FireFox errors out or returns me repeatedly to the login page, yet Edge completes the process without issue. The Whitepages issue has been ongoing for over 6 months.

Thoughts?

Thank you!