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  • Archived

Can't open youtube

After the last Firefox update, i am trying to open youtube.com in my Firefox browser but it's not letting me to do it. Every time i open it shows an error and says that t… (read more)

After the last Firefox update, i am trying to open youtube.com in my Firefox browser but it's not letting me to do it. Every time i open it shows an error and says that the error is from YOUTUBE and FIREFOX or I can do nothing about it. But the funny part is its working on other browsers like chrome.

Asked by sharma99karambir 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

not getting on a certain site

Why can't I get on viewmyaccount.com?It is for a financial service lpl finance. I was told not to go to viewmyaccountlpl.com.but to stay with viewmyaccount,com only. … (read more)

Why can't I get on viewmyaccount.com?It is for a financial service lpl finance. I was told not to go to viewmyaccountlpl.com.but to stay with viewmyaccount,com only.

Asked by Barry 1 year ago

Last reply by Paul 1 year ago

  • Archived

Unable to Open Popup

Hi Mozilla, I am using a Banking website to look at Balances and such. All working OK with Login, View, Edit. When I open a specific window I get a Technical error. So… (read more)

Hi Mozilla,

I am using a Banking website to look at Balances and such. All working OK with Login, View, Edit. When I open a specific window I get a Technical error.

Sorry! We're unable to find the page you were looking for due to a technical problem

The window is a secondary page that allows me to view, edit my future payments. It was working until about 3 versions of FireFox. The Bank tells me that the problem is not at their end but at mine and they suggest it seems to be a block of the secondary window. I have tried to adjust HTTP and HTTPS all to no effect. Is their some debug log I can send to help with the issue to get a solution?

Regards, Greg.

Asked by GAC 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

When scrolling to the bottom of the Facebook page it jumps up and down from one post to another when I try to read information, making it impossible to use. Other web sites don't act like this.

Does anyone else have this problem and how did you correct it? I did try the Chrome browser and it did not act in a similar way. My Windows 10 is up to date. Thanks. … (read more)

Does anyone else have this problem and how did you correct it? I did try the Chrome browser and it did not act in a similar way. My Windows 10 is up to date. Thanks.

Asked by rweir6 1 year ago

Last reply by Terry 1 year ago

  • Archived

My bookmark is now synced correctly

Hi support team, I have met this issue twice. Before I retired my old PC, I did click the "sync now". However, when I login in Firefox in my new PC, I found the bookmar… (read more)

Hi support team,

I have met this issue twice. Before I retired my old PC, I did click the "sync now". However, when I login in Firefox in my new PC, I found the bookmarks are very very out of date. Because my old PC was formatted, I lost my latest bookmarks in Firefox.

Could you help with this?

Eason BR

Asked by lxfyc314 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox

Firefox is constantly hanging and trying to load. I have done several re installs and everything else to correct this problem but it still exists. Thanks for the help al… (read more)

Firefox is constantly hanging and trying to load. I have done several re installs and everything else to correct this problem but it still exists.

Thanks for the help al

Asked by abust1 1 year ago

Last reply by starship 1 year ago

  • Archived

intrupt a pop-up page

when I open a page it transfer to another page that is written: Dear Firefox user, You are today’s lucky visitor for: July 24, 2022 Please complete this short survey… (read more)

when I open a page it transfer to another page that is written:

Dear Firefox user, You are today’s lucky visitor for: July 24, 2022 Please complete this short survey and to say “Thank You” we’ll give you a chance to get an Apple iPhone 11 Pro!"

And I can't open the page that I want, and this sometimes happen and sometimes not, what should I do.

Asked by navid.ameri68 1 year ago

Last reply by Paul 1 year ago

  • Archived

Uncontrolled scrolling on Facebook

Over the past several days I've developed a problem where Firefox uncontrollably scrolls as posts are added while on Facebook. I've turned off smooth scrolling, etc. and … (read more)

Over the past several days I've developed a problem where Firefox uncontrollably scrolls as posts are added while on Facebook. I've turned off smooth scrolling, etc. and it happens while Firefox is in troubleshoot mode. It appears others are experiencing this but so far I haven't found a solution. Version 102.0.1 (64 bit) & Windows 10 Thanks in advance!

Asked by Garrett 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Zoom Scheduler Add On stopped working.

I have the Zoom Scheduler installed and LOVE it! But it has stopped working. When I click on the Make It A Zoom Meeting blue button when creating an event in Google Calen… (read more)

I have the Zoom Scheduler installed and LOVE it! But it has stopped working. When I click on the Make It A Zoom Meeting blue button when creating an event in Google Calendar, I now get the message in a pop up box:

"Your Zoom FireFox Extension session has expired. Please login again."

Where do I 'login' again?

I've ensured I was logged in to my Zoom account and Google account.

Additionally, I ensured I have the most recent version of Firefox.

I've tried removing the add on by deleting it, closing firefox and logging out of my Google Account and starting over. I was hoping by re-adding the Add on it would finally ask me for permission to share between Zoom and Google Calendar. But it just happily seemed to reinstall and then give me the same error message.

Whose issue is this - Zoom? Google Calendar? Google Workspace? Firefox? I can't even tell.

My gut says to remove completely the Add on and start over to reconfirm the permissions - but removing the Add on to trash doesn't reset it.

Any ideas? TIA.

Asked by jenny.santanna 1 year ago

Last reply by cor-el 1 year ago

  • Archived

font size and alignment of the page/gaps in few of the web site is too big and configuration is not applying to entire page/website

Hi Team, need your help pretty badly. font size and alignment of the page/gaps in few parts of the web site is too big and the configuration has not applied to entire pag… (read more)

Hi Team, need your help pretty badly. font size and alignment of the page/gaps in few parts of the web site is too big and the configuration has not applied to entire page. It is not affecting entire website with whatever i make changes in configuration I am keep using firefox for many years now, please help me to fix this.

└─(15:31:13)──> firefox --version ──(Sat,Jul23)─┘ Mozilla Firefox 102.0.1

please refer the snapshot attached to this thread the menu font and mail content font is not matching, mail content is bigger than it expected(zoom out/in and changing font size has different effects for some parts of page)

Thank you for any help.

Asked by vadirajks 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Notifications not Updatijg

I have twice come across a glitch on the Firefox version of tumblr. The notifications will remain entirely static, regardless of how many items are in my dash or how many… (read more)

I have twice come across a glitch on the Firefox version of tumblr. The notifications will remain entirely static, regardless of how many items are in my dash or how many people have interacted with my posts. I am sure this is a Firefox issue as logging onto Google Chrome removes this issue entirely. I have temporarily removed cookies and passwords for tumblr, but the issue has not improved.

Asked by kmccaffr2 1 year ago

Last reply by Terry 1 year ago

  • Archived

Debugging crashes in complex environment with no crash report

Hi all, I'm having a lot of problems with Firefox crashing pretty often. Sometimes once or twice a day. I most often see crashes in the middle of a Webex video conferen… (read more)

Hi all, I'm having a lot of problems with Firefox crashing pretty often. Sometimes once or twice a day.

I most often see crashes in the middle of a Webex video conference for work. But Firefox sometimes goes down in other situations that I see no pattern in.

This is Ubuntu 20.04, Firefox 102.0. Unfortunately, it's a complex environment to debug.

First, when firefox goes down, it rarely leaves a crash report behind. So I'm not getting any direct evidence as to what is happening. Second, I run with uBlock active and it is very difficult to function in the browser without long enough for the crash to happen. Third, I typically have several hundred tabs open. I have a lot of memory (64G) in my machine, and the machine doesn't act like it's swapping, so I don't think I'm running out of memory.

Any help getting to the bottom of what's going on is welcome.

Asked by jlquinn 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

CAN THE GREY COLOR FRONTS BE CHANGE?

I am visually impaired grey fronts are hard read. Can be change to black? If so how? Also, the image quality is por. Could that because I am use older Firefox and need to… (read more)

I am visually impaired grey fronts are hard read. Can be change to black? If so how? Also, the image quality is por. Could that because I am use older Firefox and need to upgrade I? I so, would tell how would you tell how? You r time is appreciated, Thanks

Asked by BEST2 1 year ago

Last reply by cor-el 1 year ago