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Gmail 2-Step Identification Issues

I have 2-Step verification on Gmail. When I go to log in I get this: Insert your security Key into the USB. I cancel out of it and get this: Your phone can’t locate your … (read more)

I have 2-Step verification on Gmail. When I go to log in I get this: Insert your security Key into the USB. I cancel out of it and get this: Your phone can’t locate your device. Move your phone closer to the device where you’re signing in, and then try again. I "Try another way" and I try to get a "one-time security code" and it forwards me to a website where the cycle begins again. If I try "Auto-recovery" it sends me to google. I can access Gmail on the same machine via Chrome, but would rather not. I can also get it on Firefox on my phone.

I did recently turn on two-step and it asked if I wanted a key, and I thought it might mean Google Authentication, I think it meant a USB key.

Any thoughts? I rather not give up Firefox.

Asked by Eric166 4 months ago

Answered by cor-el 4 months ago

McAfee fake popup

No Matter what I do the fake McAfee has expired message keeps popping up, I have tried all the answers I could find on google and still there it is. I do not use McAfee I… (read more)

No Matter what I do the fake McAfee has expired message keeps popping up, I have tried all the answers I could find on google and still there it is. I do not use McAfee I use Malwarebytes Premium so I do not know why this keeps happening.

Asked by michael_furlotte 2 months ago

Last reply by Paul 2 months ago

Duo Authenication Not Working

Hi - I work from home and for the past few years have used Firefox as my preferred browser, with bookmarks and passwords all saved to my account. My employer uses "Duo" a… (read more)

Hi - I work from home and for the past few years have used Firefox as my preferred browser, with bookmarks and passwords all saved to my account.

My employer uses "Duo" authentication to sign into applications.

This used to work with Firefox but not it has stopped working. I get prompted to sign in but my details are recognised and it just keeps asking me to sign in. When I neter them the browser keeps balnking them out.

This works on Chrome so I know it must be something to do with Firefox.

I really don't want to change browsers but if this ca't be resolved I'll have to stop using Firefox and delete it.

Regards Steven

Asked by steven.hale 1 month ago

Last reply by steven.hale 4 weeks ago

Can't Enable Two-Factor-Authentication.

The only thing stopping me from switching to FireFox is this issue, whenever I try to enable 2-factor-auth I keep getting a message saying "Incorrect two-step authenticat… (read more)

The only thing stopping me from switching to FireFox is this issue, whenever I try to enable 2-factor-auth I keep getting a message saying "Incorrect two-step authentication code".

I tried restarting my PC, restarting my phone, used 3 different auth apps, restarted my router, used a VPN, cleared cache and cookies, tried enabling it from a different browser, tried using a different phone, tried enabling it on a different account, and nothing fixed the issue, I keep getting the same error message "Incorrect two-step authentication code"

at this point I'm 99% sure it's a server sided issue.

help me, this is taking way too long to just activate 2-factor-authentication :(

Asked by XDark187 1 week ago

Last reply by Dropa 1 week ago

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Can't Undo permanent private browsing...?

I was messing around with Privacy & Security settings. Under Cookies & Site Data, I checked Delete Cookies & Site Data when Firefox closes. I've decided I d… (read more)

I was messing around with Privacy & Security settings. Under Cookies & Site Data, I checked Delete Cookies & Site Data when Firefox closes. I've decided I don't like it and want to uncheck it. But now it's greyed out and I can't find any way to change it back. It says I'm in permanent private browsing mode. There MUST be a way to change this back to how it was! What is it???

Asked by BlueAZ 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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The printer control page on my local network is blocked because of certificate error.

The control page of my locally connected printer at 192.168.1.5 is being blocked as a "dangerous" site because it doesn't have a valid certificate as a web site. It's li… (read more)

The control page of my locally connected printer at 192.168.1.5 is being blocked as a "dangerous" site because it doesn't have a valid certificate as a web site. It's literally RIGHT NEXT TO MY COMPUTER! No path to the public internet is involved! How can I make this an exception (i.e. a "trusted site") to the certificate error blocking routine? I don't want to drop certificate checking for OUTSIDE web pages, just the one that controls my printer (the same IP address is accessible for printing and scanning, but not for editing my printer's options).

The frame for the printer's home page displays but with no data, and no data is displayed when anything is clicked. I've tried to add a screen shot but it doesn't upload.

Asked by Allan and Gayle Richardson 2 years ago

Answered by Wesley Branton 2 years ago

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phony firefox update pop up

I have been using MOZILLA / Netscape/ Firefox Since 1996/7. Periodically I have a problem . LIKE RIGHT NOW I have to use Chrome to contact you because your latest versi… (read more)

I have been using MOZILLA / Netscape/ Firefox Since 1996/7. Periodically I have a problem . LIKE RIGHT NOW I have to use Chrome to contact you because your latest version is seriously corrupted and under attack from ; "attachappstreams.best You already know that because you've got a web page warning us of it. But you don't have a way to fix it. No matter how many times I delete it. Reboot my Windows 7 desktop. Or open and close the latest version of Firefox. That damn phony update keeps popping up with bells and blue screens and I can't use your browser until YOU GUYS figure out how you screwed up and gave them access. ADD ons and Ad blockers are equally dangerous and I limit them to only 2 for the past 5 years. Get a handle on the is , guys/gals . Or sadly, because I really don't like Chrome. But what choice do I have. FIX IT. IT Quickly. Or you're going to lose serious market share. Just like you did to Internet Explorer 20 years ago.

Asked by expo21 2 years ago

Answered by Paul 2 years ago

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Firefox Tracking Protection and extension overlap?

There is no shortage of privacy protection plugins, which I consider to be a good thing However, Firefox also has tracking protection on board itself. This leaves me wond… (read more)

There is no shortage of privacy protection plugins, which I consider to be a good thing However, Firefox also has tracking protection on board itself. This leaves me wondering if and how much overlap there is between these privacy protection plugins and Firefox tracking protection and if having both or multiple of these enabled, isn't simply overkill?

To illustrate, I have tracking protection set to strict. In addition, I use EFF Privacy Badger, uBlock Origin, NoScript and DuckDuckGo Privacy Essentials.

If I have Firefox tracking protection set to strict, do I still need Privacy Badger, uBlock Origin and DuckDuckGo Privacy Essentials? These seem to cover the same functionality but one may be better than the other. How do I know which to choose? (NoScript is more a security feature, so that's another matter).

Asked by joopberis 2 years ago

Last reply by joopberis 2 years ago

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Master password not working on other computer

I'm using two computers. My master password isn't working on the other computer. I tried changing it on the 1st computer (where I'm logged into Firefox); but the change i… (read more)

I'm using two computers. My master password isn't working on the other computer. I tried changing it on the 1st computer (where I'm logged into Firefox); but the change isn't applying to the 2nd computer. Help!

Asked by KT 2 years ago

Answered by cor-el 2 years ago

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Firefox does not ask for a password when signing in

I sign in to this support forum, I am not being asked for my password. Firefox already knows my E-mail address. The screen shots attached will show what I am talking ab… (read more)

I sign in to this support forum, I am not being asked for my password. Firefox already knows my E-mail address. The screen shots attached will show what I am talking about. I click on sign in when I see the E-mail address, I am signed in. How can I get Firefox to ask for the password?

Asked by hgw53t 2 years ago

Last reply by martinfrankel 1 year ago

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Firefox Lockwise

I have a question about Lockwise and the integration of Monitor. It is claimed that since version 76, Firefox alerts for vulnerable passwords and breaches. In this arti… (read more)

I have a question about Lockwise and the integration of Monitor.

It is claimed that since version 76, Firefox alerts for vulnerable passwords and breaches.

In this article it is explained that Lockwise scans the stored passwords and warns if one of the passwords is identical to one leaked online as well as that it shows breach alerts for sites that have experienced security breaches.

I have Firefox 79, but I don't seem to get either behavior. I can see breaches for my email addresses in Monitor (where I had to manually add the email addresses). But I don't see anything in Lockwise. See the image below, for example. I created a password "abcde" for the website and nowhere does firefox tell me it's "vulnerable" or that it's been exposed elsewhere (it should at least say it's a terribly bad password).

I entered the "abcde" password in the Bitwarden plugin and it tells me (unsurprisingly) the password has been exposed "46564 times in data breaches".

This brings me to a second question: If Lockwise is unable to automatically show a warning if a password has been exposed/is vulnerable, is there an easy way to check that manually (and securely)? Bitwarden has the checkmark button right next to the password, which allows me to quickly check if a password has been exposed. Any way to replicate this in Lockwise? (To be honest, I would prefer the way it is supposed to work in Lockwise with a banner been shown automatically, instead of manually having to click, but it doesn't seem to work.)

Asked by Jan 2 years ago

Answered by spelled.with.k 2 years ago

  • Archived

Logins & Passwords: Can I save multiple different logins on same webpage

For a website I have created two different accounts. However, Firefox Lockwise allows me to save only one. Is there a way of saving two different logins/passwords on the … (read more)

For a website I have created two different accounts. However, Firefox Lockwise allows me to save only one. Is there a way of saving two different logins/passwords on the same web page? Thanks TS

Asked by t.stratopoulos 2 years ago

Last reply by arturox 1 year ago