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Container Tabs - whenever I go to sign in to youtube within a container tab it displays error message "oops"

whenever I go to sign in to youtube within a container tab it displays error message "oops". It redirects to the oops page every time (https://www.youtube.com/oops). I've… (read more)

whenever I go to sign in to youtube within a container tab it displays error message "oops". It redirects to the oops page every time (https://www.youtube.com/oops). I've tried disabling all other adds on but this makes no difference. It works fine for all the other google sites I use!

Any ideas on what I should be doing?

Asked by ljnsljndljnslknsljsnb 1 year ago

Answered by cor-el 1 year ago

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Firefox Account 2FA not working

Hi, I am trying to enable "Two-step Authentication" under the Manage Account page for my Firefox Account. I've tried many authenticator / otp app on my android phone and… (read more)

Hi,

I am trying to enable "Two-step Authentication" under the Manage Account page for my Firefox Account.

I've tried many authenticator / otp app on my android phone and my friend's android phone just to see, but none of them would work. It always says "Invalid two-step authentication code".

Has anyone been experiencing this? Does anyone have a lead on how to fix this?

Thank you!

Asked by rachot 1 year ago

Answered by rachot 1 year ago

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Changing login password

I am trying to change my Firefox login password. I get to the "Firefox Accounts" screen, enter my old password and the new password (twice) then click on CHANGE. Noth… (read more)

I am trying to change my Firefox login password. I get to the "Firefox Accounts" screen, enter my old password and the new password (twice) then click on CHANGE. Nothing happens. No confirmation of the change, no error message. It just stays on the Accounts screen.

Asked by Max 1 year ago

Answered by cor-el 1 year ago

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New search engine installed without permission

TL;DR - I typed into my "search the web" bar on my start/default Firefox tab and was taken to Startpage.com - English. I never installed this. Today, after checking email… (read more)

TL;DR - I typed into my "search the web" bar on my start/default Firefox tab and was taken to Startpage.com - English. I never installed this.

Today, after checking email and finding several suspicious/scam emails (I NEVER click on links in emails) I was surprised to find that when I went to search for something using Firefox I was taken to Startpage.com - English (this is how it is listed in my preferences.

I have no idea how it was installed but I was surprised because of all the protections that Firefox offers.

Anyone had any experience with this?

Thank you,

— Al

Asked by ahdube 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Delete all cookies when Firefox closes except some specific ones

Using Firefox 68.12.0ESR. I know 78 is available, I just haven't had the time to test it yet. I delete cookies when I exit Firefox. I want to keep some for sites that I t… (read more)

Using Firefox 68.12.0ESR. I know 78 is available, I just haven't had the time to test it yet. I delete cookies when I exit Firefox. I want to keep some for sites that I trust, such as this site. I've added exceptions to Allow these trusted sites as documented on a thread somewhere else, but it doesn't work. All cookies are deleted.

Is it possible to keep cookies only for a select group of sites. eg. support.mozilla.com, tomshardware.com, mydigitallife.net, speedtest.net and so on.

Thank you.

Asked by TanyaC 1 year ago

Answered by cor-el 1 year ago

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Managing Cookie Exceptions

Need help configuring Firefox exceptions for Cookies and Other site Data so sites like the NY Times can remember me so I don't have to log-in to them multiple times per d… (read more)

Need help configuring Firefox exceptions for Cookies and Other site Data so sites like the NY Times can remember me so I don't have to log-in to them multiple times per day.

I've even deleted Firefox and started over, but that did not resolve the issue.

I need an expert in this to help me as I'm just not getting it...though I have tried many different configurations of FireFox's settings.

Thanks

Tim

Asked by tleahy+ffox 1 year ago

Answered by cor-el 1 year ago

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Where is the QR Code?

On this page https://support.mozilla.org/en-US/kb/secure-firefox-account-two-step-authentication it says 5. Use the app to take a photo of the QR code, or click Can’t … (read more)

On this page

 https://support.mozilla.org/en-US/kb/secure-firefox-account-two-step-authentication

it says

 5. Use the app to take a photo of the QR code, or click Can’t Scan Code to display a code to enter into the app. 

But I don't see a QR Code anywhere. What am I missing?

Thanks.

Asked by Roberto 1 year ago

Answered by cor-el 1 year ago

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Facebook on Firefox

This morning I only see a white screen logging into FB on my Windows 10 desktop. All other sites seem to be working. I can log into FB on my phone and using Edge (not m… (read more)

This morning I only see a white screen logging into FB on my Windows 10 desktop. All other sites seem to be working. I can log into FB on my phone and using Edge (not my default browser). I have deleted cookies and history and tried to "refresh" Firefox without success. I do not use FB container. Please help.

Asked by jjant2004 1 year ago

Answered by cor-el 1 year ago

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Remove AMAZON and GOOGLE from firefiox top sites

I have researched this site and elsewhere, and tried everything I can. Is there a way, in firefox 81.0.2 (latest as of this post according to mozilla) to remove amazon an… (read more)

I have researched this site and elsewhere, and tried everything I can. Is there a way, in firefox 81.0.2 (latest as of this post according to mozilla) to remove amazon and google from the "top sites" suggestions. For every other website, firefox lets you remove them from the list easily, but not with amazon or google. Ive removed it, deleted all history, clicked the dismiss button, the remove button, nothing, its still there. To prove that its an advertisement by firefox, even when I tried editing the link, firefox simply re-added the original one for me (how convenient!). Ive been with firefox almost 2 decades now, but if they are going to force advertising like this than obviously I need to look into other options.

Asked by andrew.l.johnston 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Recent Firefox upgrade won't talk to my bank's website

Firefox upgraded recently to 81.0.2. After the upgrade I can no longer connect to my bank’s web site. Firefox displays this failure message: Secure Connection Failed An e… (read more)

Firefox upgraded recently to 81.0.2. After the upgrade I can no longer connect to my bank’s web site. Firefox displays this failure message:

Secure Connection Failed An error occurred during a connection to xx.xxxxxxx.com The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

The bank’s customer-no-service help desk politely advised that their system is working, this is a Firefox problem, check the Firefox browser settings, use another browser.

I am not a browser security settings expert and do not want to be . . . I have no clue as to how to fix this . . . so what do I do?

Can I revert to the previous version of Firefox? How? Thanks.

Asked by stevejq 1 year ago

Answered by stevejq 1 year ago

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gogle and yahoo analytics

I am getting a note from BitDefender that is is blocking my default browser (Opera) from contacting analytics.yahoo.com. Is there a way in firefox to block all analytics… (read more)

I am getting a note from BitDefender that is is blocking my default browser (Opera) from contacting analytics.yahoo.com. Is there a way in firefox to block all analytics ?

Asked by Manfreddy 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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default search engine

I set the default search engine as Google but it's being redirected to Yahoo. Fix I read states to use: help, troubleshooting information, refresh Firefox (in a pop up w… (read more)

I set the default search engine as Google but it's being redirected to Yahoo. Fix I read states to use: help, troubleshooting information, refresh Firefox (in a pop up window). Pop up window never shows. What's the fix? This is supposedly a virus. Not Yahoo's fault. thanks

Asked by joszyd 1 year ago

Answered by joszyd 1 year ago

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Accessing login information from one private window to other private window

I have logged into my gmail from one private window. Then I opened another private window to login to my other gmail account. I have found that the new private window is … (read more)

I have logged into my gmail from one private window. Then I opened another private window to login to my other gmail account. I have found that the new private window is logged into my account (the first one). Should private windows work this way?

Asked by rifatrubayatul 1 year ago

Answered by TyDraniu 1 year ago

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Manage Excepitions in Privacy and Security

I have chosen to delete cookies and site data when Firefox is closed. However I want to make certain exceptions. That normally works fine. However that are certain sites … (read more)

I have chosen to delete cookies and site data when Firefox is closed. However I want to make certain exceptions. That normally works fine.

However that are certain sites that are listed in the "Managing Data"-list that are not proceeded with a "https://www...", a typical example is "google.com".

I have not been able to add such sites to the exceptions.

If I just write "google.com" in "Address of website", and choose Allow, the system automatically adds a "https://www.../ in front so the exceptions list looks like . . https://www. google.com . and the cookies listed as google.com are deleted when I close Firefox.

How can I add such sites to the exceptions?

Asked by Lars.Gardneus@protonmail.com 1 year ago

Answered by Lars.Gardneus@protonmail.com 1 year ago

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Wiped login information

This identical message is has been sent to Webroot support. There are several websites which I visit on a daily basis both at home and work. At home and work I regularly… (read more)

This identical message is has been sent to Webroot support.

There are several websites which I visit on a daily basis both at home and work. At home and work I regularly go to Amazon and Google. At home I go to Instagram, Facebook, Tumblr, and others. I use Firefox at home and work. Webroot Internet Security Plus v9.0.29.52 is being used at home and a corporate version of Webroot is being used at work. Tonight I started the home computer up and found that Amazon required login credentials. I COPIED the login information from the Firefox "Saved Logins..." screen to log into Amazon. Instagram, et al. seemed to access fine. I performed a complete Webroot scan of my computer and one "threat" was discovered, but no information about this "threat" could be found. I then just went back to Webroot to get the version number for this complaint and it doesn't even recognize the fact that I performed a manual scan an hour ago. It thinks the last scan was 22 hours ago and it only took one second when in fact the LAST scan took over six minutes!

In order to author this complaint, I had to restart Firefox. Currently Amazon is the only website that has retained login information. All others - Google, Instagram, Facebook, Tumblr AGAIN require logins! AGAIN, I can go to the saved logins within Firefox, COPY the credential information and PASTE it into the appropriate fields in the appropriate website and I'm logged back in...for now.

PLEASE explain to me how this information is continually being wiped clean and if Webroot isn't doing it, then what is, since Webroot is telling me my system is clean.

Thank you.

Asked by gumby_dammit223 1 year ago

Answered by FredMcD 1 year ago

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I've been logged out of my websites every time I close the browser

I have all my settings set where it doesn't do that. I have everything unchecked with regards to deleting history and logins and have the delete cookies to unchecked to. … (read more)

I have all my settings set where it doesn't do that. I have everything unchecked with regards to deleting history and logins and have the delete cookies to unchecked to. My settings have been the same for years and haven't changed.

Asked by joshandjosh92 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago