Showing questions tagged: Show all questions
  • Solved
  • Archived

Google map iframes not displaying in FF 99.0.1

MacOS Monterey 12.3.1 FF 99.0.1 Have tried clearing Cache, Cookies, Troubleshoot mode. Google Maps > Search > Share > Embed a Map, the map to be embedded is not… (read more)

MacOS Monterey 12.3.1 FF 99.0.1 Have tried clearing Cache, Cookies, Troubleshoot mode.

Google Maps > Search > Share > Embed a Map, the map to be embedded is not displayed (likewise when embed is pasted into Wordpress page, for example)

While same procedure in Safari or Brave works as expected (map to be embedded is displayed in Google maps and embed code displays map in webpage using Brave or Safari).

From the Google Maps page > share > Embed a map > right click This Frame > Open in new tab And then looking in the Console. There are a few other ignored errors but then this...

Loading failed for the <script> with source “https://maps.googleapis.com/maps/api/js?client=google-maps-embed&paint_origin=&libraries=geometry,search&v=3.exp&language=en&region=us&callback=onApiLoad”.

Asked by woolwit 2 years ago

Answered by woolwit 1 year ago

  • Solved
  • Archived

Firefox for Android fails to load YouTube comments in 'version for PC' website mode

Steps to reproduce problem. 1. Navigate to YouTube with Firefox for Android. 2. Open page of any video which has comments. 3. Switch webpage display mode to 'version for … (read more)

Steps to reproduce problem. 1. Navigate to YouTube with Firefox for Android. 2. Open page of any video which has comments. 3. Switch webpage display mode to 'version for PC'. 4. Now the page layout top-to-bottom should be like: - player with main video - list of videos that may interest you - comments section 5. Expected behavior: load comments section below list of recommended videos, like Chromium based browsers do. 6. Actual behavior: Firefox fails to load comments section, perhaps some script doesn't fire up.

Asked by WhatIfItsNotMe 1 year ago

Answered by WhatIfItsNotMe 1 year ago

  • Solved
  • Archived

Android app unusable

Just like many people here and in the Play Store reviews, the Firefox app stopped working for me since about a week. When I type something in the search bar or when I ope… (read more)

Just like many people here and in the Play Store reviews, the Firefox app stopped working for me since about a week. When I type something in the search bar or when I open a link from an external app, the page does not load and stays blank. Sending links from another device also does not work.

Does anyone know if developpers are aware of the issue ? I could not find an entry on bugzilla.

About firefox screenshot below. My phone is running on Android 12.

Copy of a reply I posted in someone's question about the same issue:

Same problem for me.

I first had this issue with 114.

After updating to 114.1.1, the issue was fixed for a few hours but came back.

Updating 114.2.0 didn't change anything...

Asked by Killian 10 months ago

Answered by Paul 10 months ago

  • Solved
  • Archived

Autofill not properly working

From version 110 and up, there are websites where the autofill no longer works. The option to select your saved users & PWs comes up but upon selecting one, nothing g… (read more)

From version 110 and up, there are websites where the autofill no longer works. The option to select your saved users & PWs comes up but upon selecting one, nothing gets filled. On other websites the autofill works as intended. Going to the real debrid website is the one I can accurately reproduce the issues on. With version 109 and below, the autofill works. Is there a proper work around besides having to go into the settings, finding out the password and inputting it manually?

OnePlus 9 PRO Android 11 Security Patch January 2023 Google WebView 110.0.5481.154 Firefox 109.2.0 (Build #2015930059)

Asked by CRuz 1 year ago

Answered by Paul 1 year ago

  • Archived

Firefox stops displaying images in Facebook, only shows a description.

I have found that after a short time Firefox stops displaying images in Facebook and only shows a description of what it thinks the image is. I have Firefox version 95.0.… (read more)

I have found that after a short time Firefox stops displaying images in Facebook and only shows a description of what it thinks the image is. I have Firefox version 95.0.2 (64-bit) with Windows 10 with the latest updates installed. I have a Dell laptop with an i7 cpu and 63 GB of RAM. This does not occur with other browsers. Reloading the page does not fix it, only a complete shutdown and startup of Firefox.

Asked by bp1952 2 years ago

Last reply by Terry 2 years ago

  • Solved
  • Archived

Nothing is working at all after the update

Websites are not loading, search is not working. The app is not working at all. Tried closing and reopening FF, cleared cache, rebooting phone and few other settings but … (read more)

Websites are not loading, search is not working. The app is not working at all. Tried closing and reopening FF, cleared cache, rebooting phone and few other settings but nothing helped. Tried googling around the problem and most of the users are also facing same issue. It might be fixed by reinstalling the app but I CANNOT do that because my site data is important and I don't see any way to backup site data to my PC. Please help with the issue without losing FF app data.

Asked by Ravindra R 10 months ago

Answered by Paul 10 months ago

  • Archived

whatsapp web is not loading

my whatsapp web page doesnt load anymore and it just gets struck on a white screen, i have tried to delete cookies reinstall the browser but nothing happens. Im using end… (read more)

my whatsapp web page doesnt load anymore and it just gets struck on a white screen, i have tried to delete cookies reinstall the browser but nothing happens. Im using endeavor os

Asked by ujjvalk2003 2 years ago

Last reply by ujjvalk2003 1 year ago

  • Archived

Firefox doesn't display text correctly

Firefox is failing to display text properly on pages. Paragraphs are getting whited out at seemingly random. If I zoom or highlight the missing part I can usually get it … (read more)

Firefox is failing to display text properly on pages. Paragraphs are getting whited out at seemingly random. If I zoom or highlight the missing part I can usually get it to show up.

I'm using the android mobile version.

I've tried: Clearing the cache Uninstalling/reinstalling Firefox Deleting all add ons Restarting my device Changing font display sizes in Firefox and on my device

It's only Firefox, pages display properly when I try using a different browser. This has been an ongoing problem but its suddenly effecting huge chunks of text on all websites where previously it would only block a word or two on some websites.

(It was even effecting text while trying to type this ticket which is super annoying. )

Asked by thespicydiamond 10 months ago

Last reply by orange_cat 10 months ago

  • Solved
  • Archived

Google sign in with device accounts not working on new device

I've recently picked up a new Pixel phone with Android 14 to replace my aging Samsung, and I'm having issues with the account login on Firefox. On my old device, attempti… (read more)

I've recently picked up a new Pixel phone with Android 14 to replace my aging Samsung, and I'm having issues with the account login on Firefox. On my old device, attempting to use a Google service would offer the option to login using one of my device accounts. On my new device however, it just asks for a password. I'm not really sure what could have changed here other than maybe something related to Android versions but there's no setting I can find to fix this. I know it's a small issue but it is a nuisance and I would much prefer using the Android account service rather than having to manually log in with a password every time my session expires. Is there any way to fix this?

Asked by Somnambulist 6 months ago

Answered by Somnambulist 6 months ago

  • Archived

watching video fullscreen first time

Dear Mozilla support, For a while I have the problem that when I want to watch a video fullscreen on a website e.g. youtube, inline video etc. Firefox stops and complete… (read more)

Dear Mozilla support,

For a while I have the problem that when I want to watch a video fullscreen on a website e.g. youtube, inline video etc. Firefox stops and completely closes. This is only the first time when I play the video. When I re-open the browser I can continue watching the video fullscreen without any problem. I don't receive any error messages.

Attached the specs of my phone and Firefox browser.

Kind regards, Rick

Asked by rickhekman 6 months ago

Last reply by Paul 5 months ago

  • Archived

Youtube videos don't load

Firefox doesn't play Youtube videos. When opening Youtube website, the loading progress bar stops at around 80% and the video keeps showing the loading circle when pressi… (read more)

Firefox doesn't play Youtube videos. When opening Youtube website, the loading progress bar stops at around 80% and the video keeps showing the loading circle when pressing 'play' button.

Seems like only the tabs that have been opened for a while are affected. When opening the same video in the new tab, the issue is gone.

When the app is force stopped and started again, the issue disappears and then appears again after some time.

Installed add-ons: uBlock Origin Privacy Badger Video Background Play Fix

The issue persists when all add-ons are disabled. Can be reproduced when using a mobile network without a VPN connection.

I haven't tried to reproduce the issue with all the add-ons initially disabled.

I've found similar issues, that are however not limited to Youtube: https://support.mozilla.org/en-US/questions/1411513 https://support.mozilla.org/en-US/questions/1419131 https://support.mozilla.org/en-US/questions/1374967

This issue is focused on Youtube, so that hopefully it will be easier to debug.

Thank you for developing and contributing to Firefox for Android. It's a modern and competitive mobile browser. I appreciate your effort!

Asked by Rocking Cat 8 months ago

Last reply by Paul 8 months ago

  • Archived

Firefox rejects all service requests. Left on address line is a "human being symbol" with red backslash bar over it. How to recover?

Android Mobile phone Firefox rejects ALL service requests. Left on address line is a "human being symbol" with red backslash bar over it. How to recover? (When proble… (read more)

Android Mobile phone

Firefox rejects ALL service requests. Left on address line is a "human being symbol" with red backslash bar over it. How to recover?

(When problem appeared I have not touched any settings. Phone power off/on does not help.)

Asked by FIREFOX 10 months ago

Last reply by TyDraniu 10 months ago