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My mother would like to export her very extensive address book in CSV format for safekeeping and eventually for porting it to a new email address. She recently updated to Thunderbird v. 115. I can find help for exporting address books in previous versions. In v115, under Tools, I can only find that a zip file of everything in the profiles directory can be made. Am I looking in the wrong place? Any suggestions besides downgrading to v. 102?

Hi Community, i wanted to ask wether it normal that Thunderbird 115 needs 60 seconds to load the interface? When it starts it shows my personalised theme and an empty space for a whole minute. (i measured it)

Directly after installation everything was fine. But now i have set up my acconts and rearranged some buttons. Is there maybe a problem with Exchange synchronisation on startup? Both of my accounts are provided by Exchange servers.

Greetings ffproblems

I have a folder containing messages sent to/from a company (two different contacts). When I go to that folder I want to be able to see the individual messages. Instead, I see them by conversation (each item summarizes multiple messages). That's not how I want to see them. This changed very recently from the default of individual messages and I don't know how or why. How do I reset this please?

I have cleaned and re-cleaned existing Thunderbird installation; export still creates a 2.7GB file which import fails with. HOW DO I MIGRATE MY PROFILE? (Firefox migrate was smooth as butter) I have used Thunderbird for 10 years, but am ready to switch to a different mail client if I can't get it migrated. PLEASE HELP!

On my new T-bird installation, I cannot find a way to add Send-Receive as a customization of the toolbar area, nor do I find so far any other way to send-receive, aside from interval-based automatic sending and receiving, and of course composing and sending a new email. Em-client has an easily accessed send-receive button, as does my long-time Outlook desktop client.

Installed thunderbird for the first time. Mouse scroll wheel doesn't work in the inbox, in message view, in settings, or in calendar.

The scrollbars are visible, if I click and drag them they work, if I use the up/down arrow keys the window scrolls as expected, it's just the mouse wheel doesn't work. Mouse wheel works in other programs ex firefox.

I disabled smooth scrolling and autoscrolling but the issue persists.

TB version: 115.1.0 (64-bit) Windows 10 (corporate laptop)

Fresh laptop, fresh install of TB.

When trying to connect email@example.com (not really my email), TB correctly detects that my domain is hosted at Google, configures IMAP and SMTP for OAuth2, and pops up the window to authenticate.

Instead of an authentication prompt, I'm met with this error:

URL: https://accounts.google.com/o/oauth2/auth?response_type=code&client_id=<CHOMP>aq8lmia8j<CHOMP>.apps.googleusercontent.com&redirect_uri=http%3A%2F%2Flocalhost&scope=https%3A%2F%2Fmail.google.com%2F+https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fcarddav+https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fcalendar&login_hint=user%40example.com

Text: Did Not Connect: Potential Security Issue

Thunderbird detected a potential security threat and did not continue to accounts.google.com because this website requires a secure connection.

I needed to change my gmail password. I went to Saved Passwords and changed the password on the account--I id'd the account by old password. However, I'm still getting the error message: The STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded: [AUTH] Invalid credentials.

The account was not an oauth account which has a password I don't recognize. Also, the associate smtp record has a different password.

How do I change the password? Do I need to change the smtp password also?

thanks carol

All of a sudden, without installing a new release, no change to settings, send does not work any more. Windows 12 TB 128.3 I push send, screens gets less contrasted and nothing happens. I bypass the problem by leaving the message, saving it to drafts and with my smartphone I srnd the draft! Something else happens since some time, do not know if it is related: when I open TB and go to inbox, it shows an inbox that's not up to date. After a minute it refreshes to the present inbox. Pls help, TY

I was able to send emails till July 14. After that day it's been impossible to send or reply to messages from my Outlook account (I receive emails though). I have made no changes to Thunderbird's configuration since then. Basically it's the Oauth2 authentication that fails. I briefly see a browser page for authentication, wait, wait, wait and then the mail is not sent and I get an error message related to servers timeout (attached). Sorry, my interface is in Italian, but anyway the message is something like: "Unable to send email because of a timeout on the connection to the out server (SMTP) smtp.office365.com. Try again." Is this a known bug? Any ideas? It's quite annoying to use the browser interface to send messages while I am able to receive them in Thunderbird :) Thank you in advance, guys!

How to created new mailing list. The online instructions, last updated 2015, say : "Create a mailing list

   Open the Address Book.
   Select File > New > Mailing List.
   Enter a suitable name for the mailing list. 

but "mailing list" does not appear when i select file> new

Tried installing v115 latest on Ubuntu. Hangs when I try to set up email acc and it tries to log into the Gmail server. "Danger ahead" displayed on page with no option to force it to proceed.

Thus please dispense with any solutions for this and just inform how I can install v91.1.2 using apt-get

I see you list the versions but I see no where on how to specify which version to install.

I updated Thunderbird to Verson 115, now 115.01. The global search shows result, but when opening messages, tab is empty. Search result list is also empty. I already rebuilt global-messages-db.sqlite.

Attached error console log.

BR Stephan

setting up a new computer, trying to set up my gmail account on Thunderbird I get this message... Secure connection failed

' live.mozillamessaging.com uses an invalid security certificate.

The certificate is not trusted because the issuer certificate has expired.

(Error code: sec_error_expired_issuer_certificate)

   *   This could be a problem with the server's configuration, or it could be
     someone trying to impersonate the server.

   *   If you have connected to this server successfully in the past, the error may
     be temporary, and you can try again later.

  Or you can add an exception…

I have 2 machines side by side, the old works just fine , its 12 yrs old, i want to use my new one... how do I fix this ?? And yes ive tried manual settings and all that.. its the certificate in Thunderbird thats expired it says

When you start typing a name or email address TB throws up a list of options matching the letters you have typed. For example, I start typing nancy and I get all the nancy's in my address book. See jpg. The nancy I usually want is listed 2nd, Garcia. I almost never write to Wojcik, but she is first and it does not make sense. By any alpha or numeric order I can think of using her name or address, she should follow Garcia. What determines the order in which they are presented and can I change that order?

I do realize that if I think to start typing the last name in the address box than I will get a list in which Nancy Garcia comes up first. But I have everything ordered by first name and usually am thinking of that.

This is not a big issue, but just wondering.

Thank you.

Cox just transferred all customers' email systems to Yahoo. After my e-mails were transferred to Yahoo, Yahoo tried to help me when I was getting error messages saying that log in to server smtp.mail.yahoo.com with my user name (my e-mail address) failed. The Yahoo rep told me that my problem is that "Whenever the generated app password from Yahoo is entered, sending emails works, but it only stays like that until the computer gets restarted. The app password is not saved." The rep told me that many Thunderbird users who had their email systems transferred to Yahoo are having the same problem. Has anyone had this problem and been able to resolve this problem? Thank you! Cyd

I reinstalled TB and copied profiles to new version, but Local Folders is empty. I've tried copying from the original files but they don't appear in Local Folders. Is there a trick to doing this that us idiots can use?

Win 10 user and very frustrated with Mozilla Tbird. Have tried many help screens to add a second email address to Mozilla Thunderbird but all are rejected. Used your tutorials, you-tube guidance, etc and nothing works. What do I need to do to register a second email for other personal business? Should I register with Google first?