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Local Folders is empty

simoncharlestomsett
simoncharlestomsett
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I reinstalled TB and copied profiles to new version, but Local Folders is empty. I've tried copying from the original files but they don't appear in Local Folders. Is there a trick to doing this that us idiots can use?

I reinstalled TB and copied profiles to new version, but Local Folders is empty. I've tried copying from the original files but they don't appear in Local Folders. Is there a trick to doing this that us idiots can use?

All Replies (4)

david
david
  • Top 10 Contributor
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I don't know how you copied the folders, but you can look for them in windows file explorer. In the old profile, look for the Mail folder and the Local Folder within. If you see folders there you can copy them and then paste into the Mail\Local Folders of the active profile.

simoncharlestomsett
simoncharlestomsett Question owner
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Thanks. I've done all of that, but the although Local Folders in current profile is displayed, it doesn't display the files. Can you think why not? Is it possible to change the current profile in use?

david
david
  • Top 10 Contributor
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Can you post a screenshot of the local folders folder in the OLD profile and also in the NEW profile? That may prove nothing, but it may show something.

simoncharlestomsett
simoncharlestomsett Question owner
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Problem solved. I created a new TB account and copied the files to that. Apparently TB created in X86 will show the Local Folder (and files), but created in Program Files won't. I can't think why this would be, but............ it works. Thanks for your help.