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Firefox crashes Pixel 6a

Once a while Firefox would freeze up and when that happens it would without fail reboots the phone if the phone goes to sleep and if I don't force close the app quickly. … (read more)

Once a while Firefox would freeze up and when that happens it would without fail reboots the phone if the phone goes to sleep and if I don't force close the app quickly. It might've done so anyway without putting it to sleep but I haven't tested leaving the screen on long enough. I noticed that if I was quick enough and force stop the app the phone doesn't reboot, but that window is really short. Maybe 2 seconds or so. Suffice to say force stopping didn't always work since the window is so short. When Firefox freezes other apps and phone functions work normally. It's been ongoing for a while through multiple updates. I see some people have already reported this same issue here. Can Mozilla fix this please? I have uBlock origin addon installed thanks. Also this never happened with my Pixel 3 phone which I was using up until a few months back so maybe it's pixel 6a specific. Alot of people have this same issue with pxiel6a from googling. It can freeze on any site I visit but one example is reddit.

Asked by bluechair 9 hours ago

Last reply by bluechair 14 minutes ago

Blue Box Appears around link (or control) when I Click on it for most Web Sites.

I am running FF v110.0 on Windows 10 (64). This version automatically downloaded and installed without my permission (I never allow any software to automatically update)… (read more)

I am running FF v110.0 on Windows 10 (64). This version automatically downloaded and installed without my permission (I never allow any software to automatically update) - I found out about this a week or so ago. I've also reset the update settings to what they've always been.

Anyway, since that upgrade I am getting a blue box around whatever control I click on. This occurs on most web sites. I've tried the various suggestions from years ago (troubleshoot mode, about:config 'browser.display.focus_ring_on_anything' and 'browser.display.show_focus_rings' = false). This does not occur on any other browser and didn't occur on Firefox until the latest update.

How do I get rid of this? It is very annoying with several web sites I use daily.

Thanks,

Asked by Bill 4 weeks ago

Last reply by Bill 1 hour ago

Firefox Triggers Attack Surface Reduction Rules

Hello. I am an IT administrator at my company. We deploy Attack Surface Reduction policies in Windows Defender antivirus. We do not deploy Firefox Enterprise and don't pl… (read more)

Hello. I am an IT administrator at my company. We deploy Attack Surface Reduction policies in Windows Defender antivirus. We do not deploy Firefox Enterprise and don't plan to, but we also do not block users that want to download it. However, users that do use it report receiving alerts from Defender that some Firefox executables "do not meet a prevalence, age, or trusted list criteria" and get blocked. I installed version 111 on a machine to test, played a bit and then uninstalled it. While I didn't get these during installation or regular browsing, I did receive these errors when uninstalling. I reinstalled and uninstalled again and the same occurred. Could you please investigate and hopefully get them on trusted lists? Thank you.

Firefox v. 111.0.1 (consumer) Windows 10 devices Microsoft Defender antivirus ASR Policy violation: Block executable files from running unless they meet a prevalence, age, or trusted list criteria

Executables affected: C:\Program Files (x86)\Mozilla Maintenance Service\Uninstall.exe C:\Program Files\Mozilla Firefox\uninstall\uninstaller.exe C:\WINDOWS\TEMP\~nsuA.tmp\Un_A.exe C:\WINDOWS\TEMP\~nsuA.tmp\Un_B.exe .... C:\WINDOWS\TEMP\~nsuA.tmp\Un_Y.exe C:\WINDOWS\TEMP\~nsuA.tmp\Un_Z.exe C:\Program Files\Mozilla Firefox\maintenanceservice_installer.exe->(VFS:Uninstall.exe#1)

Asked by jayreg_ff 1 hour ago

How to I remove a duplicate sent file folder in Thunderbird?

Apparently last Thunderbird or Windows 10 update added a second duplicate sent file folder. How do I remove it? I saved info as an rtf file with images pasted into it.… (read more)

Apparently last Thunderbird or Windows 10 update added a second duplicate sent file folder.

How do I remove it?

I saved info as an rtf file with images pasted into it. Can not paste in or attach here.

Asked by JayinOK 2 hours ago

Last reply by JayinOK 1 hour ago

Tbird v102 Index/Synchronization Hang

Hello hi ya' doin', Win10 64x, Thunderbird v102 32x, IMAP. When I launch thunderbird it takes a long time for the password dialog box to open. Check mail, send mail, in… (read more)

Hello hi ya' doin',

Win10 64x, Thunderbird v102 32x, IMAP.

When I launch thunderbird it takes a long time for the password dialog box to open. Check mail, send mail, indexing, synchronize are sluggish and hang in the activity manager. I have to turn off thunderbird and turn it back on to try to get it to work, and even then if it looks like it's open and ready to go, "determining which messages to index" never goes away in the activity manager. This all started when I updated to v102.

So I uninstalled/reinstalled. 1. Backup profile folder. 2. Uninstall via Settings > apps > uninstall thunderbird. 3. Restart. 4. Reinstall thunderbird 102, check for updates. 5. ESET exclusions. I notice on the IMAP computers, Mozilla Thunderbird Folder is in C: Program Files and Mozilla Maintenance Folder is in C: Program Files(x86). On the POP computer both those folders are in (x86). (I don't understand why one installation is one way and the other installation is the another way. It doesn't seem to me like POP vs IMAP have anything to do how the installer installs. But I'm just a layman.) 6. Restart 7. Launch thunderbird and it opened up with all the IMAP and Local folders. I didn't even need the backed up profiles folder.

It was at least 100% better but still never turned off the "determining which messages to index" thermometer in activity manager. That thermometer is always there stuck at full. That was day before yesterday. Now today when I launch thunderbird it hangs when checking mail and gets stuck trying to bring current the sends/receives/moves/deletes I've done on the iphone. It reaches a point and gets stuck. I turn thunderbird off and back on and it reaches another point and gets stuck. Maybe I should re install again but this time ShiftRightClick the installer and Run as Administrator?

Asked by Scott 1 month ago

Last reply by Scott 2 hours ago

Application Hang 1002

The program firefox.exe version 111.0.0.8468 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem… (read more)

The program firefox.exe version 111.0.0.8468 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

- EventData

 AppName firefox.exe 
 AppVersion 111.0.0.8468 
 ProcessId 0x4850 
 StartTime 0x1d95cbcf48253c4 
 TerminationTime 23 
 ExeFileName C:\Program Files\Mozilla Firefox\firefox.exe 
 ReportId 1c17ea87-690d-49a3-953c-352884ba3cb8 
 PackageFullName  
 PackageRelativeAppId  
 HangType Unknown

Asked by dakula74 3 hours ago

TB Taking Forever to Open

After updating my 2017 iMac from OS Catalina to Ventura (13.2), TB 102.8.0 is taking more than a minute to open. Once open it seems fine, so far, but that startup time is… (read more)

After updating my 2017 iMac from OS Catalina to Ventura (13.2), TB 102.8.0 is taking more than a minute to open. Once open it seems fine, so far, but that startup time is way longer than it used to be. I used Troubleshoot mode to 1) send myself a troubleshoot report via email and 2) clear the starting cache, but that didn't fix the long start-up time. My email accounts are with my website's hosting company, but hosting says things are fine on their end. Please advise on what can be done in TB to address this, thanks.

Asked by barry78 4 days ago

Last reply by barry78 3 hours ago

Tbird 102.8.0 (64bit) makes extra sent folders.

Running Tbird 102.8.0 (64bit) on Linux Mint 21.1 Since the previous Tbird update, more Sent folders are appearing. I am running unified folders and when I start Tbird in … (read more)

Running Tbird 102.8.0 (64bit) on Linux Mint 21.1 Since the previous Tbird update, more Sent folders are appearing. I am running unified folders and when I start Tbird in troubleshooting mode the Sent folders don't appear. I have my unified Sent folder, then a second folder appeared under that one labeled Sent - Local Folders. Then a second Sent Local Folders appeared with a Sent folder inside it, Today a third Sent Local Folders has appeared. I now have 4 Sent folders under my main Sent folder! I have 7 pop3 email accounts and when I send an email from any of them, the sent emails show up in the first Sent - Local Folders folder. When I generate the troubleshooting file there are 8 accounts listed as account 1, 2, 3, 5, 6, 7, 8, 9. Account 2 shows as (none) Local Folders with security as 0. The other 7 show the correct pop3 names and ports. I have added 2 screen shots, the one without the extra folders is the troubleshooting run. When I right click on the extra folders, there is no delete option. No crash reports and no error messages in the troubleshooting file. I have tried turning unified folders on & off several times.

Asked by jsmoley 5 hours ago

on my iMac the search engine selections in the tool bar search bar flicker on and off and will only appear stable to be selected if the Command key is held down

On my early 2009 iMac, the drop down search engine selections in the tool bar search bar flicker on and off and will only appear stable to be selected a search engine if… (read more)

On my early 2009 iMac, the drop down search engine selections in the tool bar search bar flicker on and off and will only appear stable to be selected a search engine if the Command key is held down.

Asked by memnontoo 6 hours ago

Firefox stops working and I have to uninstall and reinstall every 2 or 3 weeks

Please let me know what I can do to make Firefox more functional on my Mac. If I keep having to uninstall and reinstall every few weeks, I'm going to have to use a differ… (read more)

Please let me know what I can do to make Firefox more functional on my Mac. If I keep having to uninstall and reinstall every few weeks, I'm going to have to use a different browser.

Asked by deborah525 7 hours ago

Firefox on Linux Mint 21.1 becoming unresponsive since February update

Since the 2/8 upgrade of Thunderbird the program repeatedly is becoming unresponsive. It can take a long time after starting the program before anything can be done. I … (read more)

Since the 2/8 upgrade of Thunderbird the program repeatedly is becoming unresponsive. It can take a long time after starting the program before anything can be done. I have long delays and repeated "Thunderbird is not responding" messages when doing things as simple as clicking on a tab. It eventually responds if I don't force quit.

I've been using Thunderbird on Linux for years and have not had this problem before. The unresponsive issue is not a problem with any other program including Firefox.

I have zero add-ons loaded. The problem continues when I select "Work Offline".

Any advice would be appreciated. Thank you.

Asked by slmcommon 1 day ago

Firefox can't establish connection to websocket, fixed after restart

Hi, I've been having problems with my Firefox. After some time (~1 day?) all websocket connections stop working until I restart the browser. In JS console I can see "Fire… (read more)

Hi, I've been having problems with my Firefox. After some time (~1 day?) all websocket connections stop working until I restart the browser. In JS console I can see "Firefox can't establish connection to ws://..." (or wss://).

This really affects all pages, for example Discord, Onshape, Jupyter notebook, and 100% gets fixed when FF is restarted.

I'm looking mostly for some debugging tips. So far I've tried increasing `network.websocket.max-connections` from 200 to 500, without any luck. I have also tried to examine some pages for open websockets using developer tools, but didn't find anything suspicious.

I'm running version 110.0.1 built on Gentoo, but this issue has been with me for couple versions already. I have a few extensions, including uBlock origin and leechblock, approximately 100-200 open tabs in 4-5 windows at all times. Restarting firefox every day is not the worst, but I'd definitely prefer to not have to do that

Asked by blue.cube 1 day ago

Firefox Browser will not upload the website where my email is located

When I go to the ATT.net website and click on the "mail" link in the upper right-hand corner of the webpage in order to go to the site where my email is, Firefox will no… (read more)

When I go to the ATT.net website and click on the "mail" link in the upper right-hand corner of the webpage in order to go to the site where my email is, Firefox will not go to that site. I have this same issue with Firefox on both my home PC and office PC. So it's not the computer that causes the issue. Other browsers don't have this issue.

Alan Ackereisen

Asked by alacker 1 day ago

Keep getting a "Sending of the message failed" error message.

Hello, after I tried sending a message with a zip attachment to someone, I now keep getting this error message every time I open TB or every time I send a new message. T… (read more)

Hello, after I tried sending a message with a zip attachment to someone, I now keep getting this error message every time I open TB or every time I send a new message. There is nothing in my outboxes and I can't even find the original message with the zip attachment anymore. I have tried removing the account I sent that message from but I keep getting the same error message. I also used Send Later, but removing that also didn't solve the issue. Do you have nay pointers?

Asked by gabrielsimao1234567890 1 day ago

LOGGING INTO FINANCIAL SITES

Dear Sir/Madam: For the past year, logging into financial sites (banks, credit unions, etc.) has become more and more challenging. Log ins are taking more time or just f… (read more)

Dear Sir/Madam:

For the past year, logging into financial sites (banks, credit unions, etc.) has become more and more challenging. Log ins are taking more time or just fail completely. I often have to close Firefox completely and try again. I have deleted extensions such as Ghostery/Privacy Badger, have accepted site cookies, and have tried new privacy windows. Nothing seems to consistently help. When I use Chrome, I get right in -- but I do not like using Chrome. Help!

Asked by lfreerock 1 day ago

Firefox Developer Edition can't load the Udemy page at some random time

Hi, I use the Firefox Developer Edition for Windows Desktop (112.0b4 (64-bit) on daily basis. When I play the Udemy DRM content nothing goes wrong first and the browser … (read more)

Hi, I use the Firefox Developer Edition for Windows Desktop (112.0b4 (64-bit) on daily basis. When I play the Udemy DRM content nothing goes wrong first and the browser loads the page well. But after some time passed I see that Firefox stops to load the page and the tab spinning infinitely. Pressing the realod button doesn't help. The only solution is to restart the browser. I use no-proxy setting. The refreshing of the browser didn't help either. I have configured the following options in the "about:config" but it didn't help as well: network.dns.disableIPv6 : true network.dns.disablePrefetch : true network.http.http3.enabled: false

Asked by Taras 1 day ago

Desktop icon can't be deleted

I have a folder in my Firefox bookmarks toolbar where I keep news site bookmarks. I control dragged it to my desktop which created a .url icon that can't be deleted, ren… (read more)

I have a folder in my Firefox bookmarks toolbar where I keep news site bookmarks. I control dragged it to my desktop which created a .url icon that can't be deleted, renamed, or opened. How do I get rid of it? Win 10 Pro v2H2

Asked by bm133 1 day ago