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PR_END_OF_FILE_ERROR

I have been receiving the following error code 'PR_END_OF_FILE_ERROR' on several website on my Firefox browser. Sometime, not all the time, I get the same error message w… (read more)

I have been receiving the following error code 'PR_END_OF_FILE_ERROR' on several website on my Firefox browser. Sometime, not all the time, I get the same error message while trying to use YouTube, while other times the site loads but says that I am offline and no internet connection. I have done all of the fixes that they say to use online and nothing seems to work. YouTube will occasionally work but none of the thumbnails will show up. Then there are other site that work fine.

Asked by reven2574 2 days ago

Last reply by reven2574 15 minutes ago

Jogging through MP3s served from a certain site causes Firefox to play them in silence

Within the last week or so, a certain website (libsyn.com) that serves Podcast audio has been doing something strange to their content that causes Firefox difficulty when… (read more)

Within the last week or so, a certain website (libsyn.com) that serves Podcast audio has been doing something strange to their content that causes Firefox difficulty when playing back in-browser. If I try to jog/skip through the audio, certain portions will cause the time to continue advancing, but Firefox will not play any audio back. Here's a sample. Note that if you allow the full URL to be loaded, then load the stream into VLC, VLC is able to play the audio just fine without any issues.

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Asked by moz_fan 30 minutes ago

Keeper Security Extension.

Sirs, Did an update just kill the Keeper Security extension? I cannot login. Also cannot connect to Goose VPN website, wich is very strange since it is a security compan… (read more)

Sirs,

Did an update just kill the Keeper Security extension? I cannot login. Also cannot connect to Goose VPN website, wich is very strange since it is a security company.

Asked by W Greg Bell 38 minutes ago

junk folder duplicating messages

My junk email folder has over 4 million messages. There are hundreds of the same message from the same time. I came across this post from a while ago. https://support.m… (read more)

My junk email folder has over 4 million messages. There are hundreds of the same message from the same time.


I came across this post from a while ago. https://support.mozilla.org/en-US/questions/1169324#answer-991184

How do I find the Junk and Junk.msi files so I can delete them?

Asked by tylerwallace1 2 days ago

Last reply by tylerwallace1 44 minutes ago

Can't login to Yandex mail

trying to get email - got this error; How do I fix this?????????? Happening last few days. my email: [edited] @yandex.com Sending of password for user pizzipie did n… (read more)

trying to get email - got this error; How do I fix this?????????? Happening last few days.

my email: [edited] @yandex.com

Sending of password for user pizzipie did not succeed. Mail server pop.yandex.com responded: [AUTH] login failure or POP3 disabled, try later. sc=75IVcg0DLKo0_290005_

Asked by pizzipie1 2 days ago

Last reply by pizzipie1 50 minutes ago

reader view

My version: 120.0.1 (Build #2015988378), a61decd90e+ GV: 120.0.1-20231127143053 AS: 120.0.1 When I open a link in a new window (2 windows are open) and attempt to use re… (read more)

My version: 120.0.1 (Build #2015988378), a61decd90e+ GV: 120.0.1-20231127143053 AS: 120.0.1

When I open a link in a new window (2 windows are open) and attempt to use reader view, reader view states "cannot complete function".

Asked by River Meister 1 hour ago

Firefox crashes when I go from MS Excel to the browser for months now

Firefox crashes when I click on a box in MS Excel (and possibly other MS programs) then move to the browser to paste or not paste. This has been a problem for months now … (read more)

Firefox crashes when I click on a box in MS Excel (and possibly other MS programs) then move to the browser to paste or not paste. This has been a problem for months now and I've reported this months ago (Oct. 3rd). Does anyone have a fix to this? I've refreshed it and it has been updated (and windows is always up to date too).

Thanks!

Asked by RWWongPhD 1 hour ago

Thunderbird Version 115.3.0

I am using a Mac with Big Sur (macOS Monterey Version 12.7), and my email is POP, using Thunderbird Version 115.3.0. My incoming messages are sorted in reverse order so t… (read more)

I am using a Mac with Big Sur (macOS Monterey Version 12.7), and my email is POP, using Thunderbird Version 115.3.0. My incoming messages are sorted in reverse order so that the latest message is listed first. I retrieve the message headers first then I either delete the message or download the contents of the message. The problem is that when I download the contents of the message Thunderbird does download the message BUT it highlights the message just downloaded and it jumps to the next message. This is very annoying because in order to read the contents of the message I have to go back one message and purposely select the message just downloaded. It did not do this previously.

Asked by attride 2 months ago

Last reply by attride 2 hours ago

changing synchronizing settings - what happens to already downloaded messages

After altering account settings in Thunderbird to, say, "synchronize the most recent 30 days", will Thunderbird proceed to remove from the local drive previously synced e… (read more)

After altering account settings in Thunderbird to, say, "synchronize the most recent 30 days", will Thunderbird proceed to remove from the local drive previously synced emails that are older than 30 days? Or will it allow those previously synced messages to remain on the local drive?

I have multiple accounts linked to Thunderbird and am trying to speed things up. [article] provides a helpful overview of how to do that with IMAP connections, but it doesn't say whether the already synced messages will remain on the local drive or not.

Thanks for any information you can provide!

Asked by jbowerbir 4 hours ago

Google Maps pegs CPU

Firefox 120.0 on openSUSE Tumbleweed. Google Maps (https://www.google.com/maps) results in CPU being pegged at 100%. No other tabs open. All I have to do is load the… (read more)

Firefox 120.0 on openSUSE Tumbleweed.

Google Maps (https://www.google.com/maps) results in CPU being pegged at 100%. No other tabs open. All I have to do is load the URL and do nothing else. This behavior is repeatable. CPU stays at 100% until tab is closed or browser is shut down. Sometimes the browser will hang and its PID has to be killed.

Offending process:

username 4501 4416 76 11:40 ? 00:05:13 /usr/lib64/firefox/firefox -contentproc -childID 1 -isForBrowser -prefsLen 27513 -prefMapSize 244227 -jsInitLen 228948 -parentBuildID 20231116134553 -greomni /usr/lib64/firefox/omni.ja -appomni /usr/lib64/firefox/browser/omni.ja -appDir /usr/lib64/firefox/browser {659a1e89-c5da-416d-b720-558c24187847} 4416 true tab

Asked by DMW 1 day ago

Last reply by DMW 4 hours ago

email receive & send problems on multiple accounts after automatic update

Hi. Recently Thunderbird automatically updated(current version is 115.5.1 32bit) on my win 10 Pro 64bit (v22H2) desktop, and now most of my accounts have a problem. My GM… (read more)

Hi. Recently Thunderbird automatically updated(current version is 115.5.1 32bit) on my win 10 Pro 64bit (v22H2) desktop, and now most of my accounts have a problem. My GMAIL account is the only one that I can both receive and send mail from.

Both Outlook accounts can receive mail, but only one account can send. Both accounts have exactly the same imap & smtp settings. Both have Authentication set to normal password. The account that cannot send mail fails login, the popup window suggests this is a password problem, but no password I have works. (this includes 2 MS generated App passwords).

Most importantly, my main Yahoo account cannot send or receive mail. I will just focus on this one for the time being. The 2 error messages I get are:- 1. "Connection to server export.imap.mail.yahoo.com timed out" (after several minutes) 2. "Sending of the message failed. The message could not be sent because the connection to outgoing server(SMTP) smtp.mail.yahoo.com timed out. Try again" (after several minutes).

Here are things I`ve tried.

Disabling the ipv6 setting using config editor as suggested here https://support.mozilla.org/gl/questions/1401034 Changing the timeout mailnews.tcptimeout with config editor as suggested here https://support.mozilla.org/bm/questions/1367042 Logged into my yahoo account through browser using email address and password. Deleted all app passwords for TB. Waited 24 hours. Logged back in to check changes had taken. Generated new app password, and took copy of it. Checked with yahoo that the spaces in the password should be removed. I deleted the Yahoo account from TB, and re-installed it, both with the automatic configuration TB uses, and the manual configuration method. Despite TB asking for a password (I supplied the newly generated Yahoo App password), there is no password for smtp, imap or OAth2 stored in the saved passwords within TB.

I have checked the imap & smtp settings against these https://help.yahoo.com/kb/manually-download-yahoo-emails-sln28681.html, and used OAuth on both incoming & outgoing. I have also tried these settings with Authentication set to normal password. I have tried these settings https://help.yahoo.com/kb/SLN4075.html with OAuth2, and with normal password.

I have previously temporarily turned off Avast free antivirus, as well as Win 10 firewall. Since there is activity on some of the accounts I`m assuming the problem is not this. I have also previously loaded windows in safe mode with networking, and that did not make a difference.

Outlook on my Android has no problems sending or receiving from any of these accounts. I can find no useful info on the net with regards to problems after updating, but refuse to believe I am the only one experiencing problems.

After 3 days I have run out of patience. I have exhausted information and options. Can somebody offer suggestions? Thanks in advance, Dave.

Asked by TG Fitzcake 5 hours ago

'Too many requests to Kickstarter at this time.'

Firefox is my browser, and Outlook my email program. After years of troublefree access to Kickstarter, I now cannot link to the site, neither by Google search, nor by re… (read more)

Firefox is my browser, and Outlook my email program. After years of troublefree access to Kickstarter, I now cannot link to the site, neither by Google search, nor by responding to an email link sent to me by Kickstarter. Instead, I get a message which reads:

'You are sending too many requests to Kickstarter at this time. Please contact support@kickstarter.com if you continue to see this error.'

I have contacted Kickstarter, but their response is that the problem probably lies with my browser. Do you have any idea why this problem should suddenly have appeared?

Asked by Les Merrills 6 hours ago

Cannot authenticate, Time out, and occasionally exceeded connection limits with gmail and plusnet

Today both our email accounts stopped working. One is a gmail account and one is from plusnet. Both accounts worked yesterday. I have made no changes or altered anything… (read more)

Today both our email accounts stopped working. One is a gmail account and one is from plusnet. Both accounts worked yesterday. I have made no changes or altered anything on the machine or Thunderbird. I have found that a TB 115 patch was applied at 09:17(UK time) 28 Nov. This correlates to when the problem started. No new emails downloaded. - checked directly with email providers and mails present

Then I received various messages: 1. Cannot authenticate. Shut down TB, rebooted router. then 2. Time out (received from both email servers.) and occasionally exceeded conection limits.

No problems accessing emails via outlook. What is the problem please.

P. New

Asked by pinew001 3 days ago

Last reply by pinew001 9 hours ago

"Bing"

Firefox updates and downloads carry the bing "virus" I got rid of bing by refreshing Firefox Go to add or remove programs, find Firefox in the list Highlight and right cl… (read more)

Firefox updates and downloads carry the bing "virus" I got rid of bing by refreshing Firefox Go to add or remove programs, find Firefox in the list Highlight and right click which brings up the uninstall option When you click uninstall, Firefox gives you the option to refresh Refresh, and you're back to Google

On Windows 10

Asked by ehrobinson1066 19 hours ago

Menu, tabs, X (for closing program) do not appear at start. I then have to do CTRL ALT Delete to teminate Firefox.

Menu, tabs, X (for closing program) do not appear at start. I then have to do CTRL ALT Delete to teminate Firefox I have repeatedly re-installed Firefox but then have to … (read more)

Menu, tabs, X (for closing program) do not appear at start. I then have to do CTRL ALT Delete to teminate Firefox I have repeatedly re-installed Firefox but then have to reset all my preferences/bookmarks/etc. and the problem re-appears randomly. I just restarted Firefox and THIS TIME it worked! Normal heading: (attached) Top of Screen/Heading when error appears: No "Get Support Mozilla Support - Mozilla Firefox/no Tabs line/no bookmark toolbar/ no - + X in upper right corner" --->have to do a CTRL ALT DEL to terminate the program. This is a new ASUS Vivobook 15 Computer with Windows 11 that I've had only a week.

Asked by notreve2020 21 hours ago

Thunderbird freezes and lags constantly (Ubuntu)

greetings, Thunderbird not acting right! When I try to delete something or just click on an item it takes a few seconds before any action. Something is broken, and it… (read more)

greetings, Thunderbird not acting right! When I try to delete something or just click on an item it takes a few seconds before any action. Something is broken, and it wasn't like that just recently. At first I thought it might be me, but it's not. I checked, and my system (Acer Aspire TC 1760) is running flawlessly.

Something is broken with Thunderbird. I sincerely hope this is fixed, as this problem is very frustrating, and I won't be able to put up with it much longer.

I am actually a paying member....yes,I've been using TB exclusively since the my early days with Linux (long ago). I would hate to switch to a different Email at this point. PLEASE HELP!!!

Maybe a coding change? Only the coders can answer that.

A long time and hopefully a continuing user,

joe

Asked by Joseph 1 day ago