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Frozen private tab with history

Hi I had some tabs open in private browsing which have frozen. Each tab has history but won't let me go back or forward. I have tried closing the tabs and pressing undo a… (read more)

Hi I had some tabs open in private browsing which have frozen. Each tab has history but won't let me go back or forward. I have tried closing the tabs and pressing undo as this sometimes works but it didn't help. I really don't want to lose the tab history as it is in private browsing so won't be saved in history. Does anyone know a way to restore the tabs?

Asked by mag.less23 51 minutes ago

Suddenly unable to send emails from the TB client, but I can from my web hosting site (GoDaddy)

My email for my domain (Gailfisher@Resourcesforchange.com) hosted by GoDaddy. Has been working correctly for years, but now when trying to send from TB, I get a message t… (read more)

My email for my domain (Gailfisher@Resourcesforchange.com) hosted by GoDaddy. Has been working correctly for years, but now when trying to send from TB, I get a message to enter password that does not work (it does work on my webhost's platform). Using Windows 10, TB version 115.11.0. BTW, I have another email via AOL that is working just fine on TB. I tried Safe mode -no go I tried following GoDaddy's instructions for IMAP but also did not work. FYI The GoDaddy help desk said: "Please match the server settings with the below server settings. Username Your email address Password Your email account's password Incoming servermail.[your domain name] Incoming ports IMAP - 143 POP - 110 Outgoing servermail.[your domain name] SMTP (outgoing) ports25 (587 or 80 might also work) IMAP use port 143" I tried setting up a new account in TB using email adddress and a new username, but that created the same problem. Here are the relevant screenshots. Thanks for your help!

Asked by quentin.fisher 2 hours ago

After resume from suspend graphics are broken (Linux, Nvidia)

This has been a problem for a while, currently on Firefox 126.0 and Nvidia 550.78. I can work around the problem by forcing webrender to use software mode. When using HW… (read more)

This has been a problem for a while, currently on Firefox 126.0 and Nvidia 550.78. I can work around the problem by forcing webrender to use software mode.

When using HW accelerated webrender with my Nvidia graphics card everything works fine until the PC wakes from sleep, then graphics are broken and Firefox needs restarting. Most noticeable for me is when looking at Grafana graphs they will look like random lines, and my Frigate NVR snapshots only display some of the time.

Is there anywhere in Firefox that will show a log of any error messages to do with the graphics card? I would like to try and fix the problem rather than disabling HW acceleration, but with no logs to look at that is impossible. No other programs seem to have a problem with resuming from sleep, and no error messages are shown in any of the system logs.

Asked by Adam 4 days ago

Last reply by Adam 6 hours ago

Loading home page

It takes a lot longer than it should to load my home page, MSN. This problem is more pronounced with Firefox than other browsers. What can be done to load the home page f… (read more)

It takes a lot longer than it should to load my home page, MSN. This problem is more pronounced with Firefox than other browsers. What can be done to load the home page faster? And, in general to load websites? Can someone help? Thank you.

Asked by sciencemagic 5 days ago

Last reply by sciencemagic 6 hours ago

YouTube Issue

YouTube content doesn't load. Same with NYTimes.com articles. Up to date, no extensions, no add-ons. Running Sonoma 14.4.1 Safari and Chrome work as expected. … (read more)

YouTube content doesn't load. Same with NYTimes.com articles.

Up to date, no extensions, no add-ons.

Running Sonoma 14.4.1

Safari and Chrome work as expected.

Asked by johnedwardlow 1 day ago

Last reply by johnedwardlow 7 hours ago

Messages are market as read

Hi, just upgrade to Windows1 and did a new installation from Thunderbird. latest version 115.11.0 (32-bits) But the new messages are almost directly market as read even … (read more)

Hi, just upgrade to Windows1 and did a new installation from Thunderbird. latest version 115.11.0 (32-bits) But the new messages are almost directly market as read even with setting mark messages automatic as read set to no? On a other pc with Windows11 I had the same problem with the 64bit version but going to the 32bit version solved the problem. Any Idea how to solved this problem? Regards Karina

Asked by karina8 7 hours ago

Can't permanently delete a folder

I permanently deleted all messages in a folder (call it "Unwanted"), then moved Unwanted to Trash, then deleted it permanently. It appeared to be gone. However the next… (read more)

I permanently deleted all messages in a folder (call it "Unwanted"), then moved Unwanted to Trash, then deleted it permanently. It appeared to be gone. However the next time I opened Thunderbird, Unwanted was back. I tried this several times with the same result. I tried renaming it to "DeleteMe" but then I got the message "The folder could not be renamed. Perhaps the folder is being reparsed, or the new name is not a valid folder name."

Once again, I "permanently" deleted Unwanted and closed Thunderbird. Using a file manager, I found and deleted all relevant folders and files matching "Trash.*" and "Unwanted*.*" and rebooted the computer. However when I opened Thunderbird, an empty "Trash" folder was regenerated as expected, but the "Unwanted" folder was back.

How can I get rid of Unwanted? Thanks!

Asked by coffent 7 hours ago

FireFox sends wrong user agent for a specific website

We have a noticed a very strange behaviour with the latest FireFox (126). One of our webpage is behaving differently across our Integration and production environment. Bo… (read more)

We have a noticed a very strange behaviour with the latest FireFox (126). One of our webpage is behaving differently across our Integration and production environment. Both env are running identical code and similar network stack the only difference we have noticed so far is for our Integration env Firefox is sending the different user-agent string than for production.

Steps to reproduce: 1. Open https://integration4-view.publitas.com/automation-int4/reader-happy-path/page/1

2. Go to console and view navigator.userAgent the user-agent string will be:

    "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:126.0) Gecko/20100101 Firefox/126.0" 

3. Now open the same content on production -> https://view.publitas.com/automation-prod/reader-happy-path/page/1

4. Go to console and view navigator.userAgent the user-agent string will be:

   "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) FxQuantum/126.0 AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.71 Safari/537.36" 

Our website changes behaviour based on which browser it is and based on second string our backend interprets the browser as chrome instead of Firefox.

If I change privacy.resistFingerprinting to True then the user-agent string is sent correctly.

Can you please help us identify what changed in the latest version that is causing this behaviour.

Version: 126 (64 bit) Test on Windows 11 and Mac OSX

Asked by Umer Khan 10 hours ago

Last reply by Umer Khan 9 hours ago

Inbox within an inbox

I've been noticing apparent duplicate messages within my unified folders inbox on my desktop recently. Looking further I notice that one of my accounts has 'INBOX' as on… (read more)

I've been noticing apparent duplicate messages within my unified folders inbox on my desktop recently.

Looking further I notice that one of my accounts has 'INBOX' as one of its subfolders which is where the problem appears to stem from. When I look at that account in isolation (ie not in unified folders) I can still see the inbox as a subfolder.

The subfolder 'INBOX' appears to be a duplicate of the account's main inbox (it contains the same number of emails), which may account for the appearance of duplicates.

At a guess this is probably related to inadvertent moving of folders. I find that when trying to use the scroll bar (to scroll down the subfolder list), if the mouse strays slightly to the left it will pick up a subfolder and move it unintentionally. This can cause all sorts of problems with disappearing emails and the folder structures showing differently on different computers.

In this case the duplicate email problem only happens on my desktop. On my laptop I can still see a subfolder named 'INBOX' but it shows as empty and I don't see the duplicate emails in unified folders.

It would be really useful if Mozilla could introduce a 'confirm folder move' feature as that would eradicate inadvertent moves.

How do I resolve the apparent duplicate emails on my desktop? I am somewhat reticent to delete the subfolder 'INBOX' for fear of the potential consequences. . .

Asked by allan55 3 weeks ago

Last reply by allan55 9 hours ago

Inbox Message Count

I am using a Mac with Big Sur (macOS Monterey, Version 12.7.5), and my email is POP, using Thunderbird Version 115.11.0.The message count of my inbox is wrong. It is two … (read more)

I am using a Mac with Big Sur (macOS Monterey, Version 12.7.5), and my email is POP, using Thunderbird Version 115.11.0.The message count of my inbox is wrong. It is two (2) more than it actually is. Right now there are ten (10) messages in my inbox BUT the message count of my inbox says twelve (12). Please correct.

Asked by attride 9 hours ago

Developer tools > Persist logs not working

In release 126.0 (64-bit) in Windows, persist logs in developer tools is not working for me. I've tried selecting and deselecting all the combinations in both settings ar… (read more)

In release 126.0 (64-bit) in Windows, persist logs in developer tools is not working for me. I've tried selecting and deselecting all the combinations in both settings areas in the split console, quitting the browser in between. Is there a new place to set this?

Asked by Carol Ido 10 hours ago

Downloading Messages

I am using a Mac with Big Sur (macOS Monterey, Version 12.7.5), and my email is POP, using Thunderbird Version 115.11.0. I first retrieve the mail header, then I click on… (read more)

I am using a Mac with Big Sur (macOS Monterey, Version 12.7.5), and my email is POP, using Thunderbird Version 115.11.0. I first retrieve the mail header, then I click on "Download the rest of the message" if I wish to read the full message. When I click "Download the rest of the message" to see the contents of the actual message Thunderbird downloads the rest of the message, highlights the message (new) but then displays the next message in the list of messages in my inbox. The message I had wanted to read now becomes the previous message in the list in my inbox. I then have to go back and click on the message itself to see its contents. Please correct.

Asked by attride 10 hours ago

transfer of an email from inbox

After making some alterations to google account to use phone for credit card use. I started my Thunderbird email client to deal with my mail. i received email as normal … (read more)

After making some alterations to google account to use phone for credit card use. I started my Thunderbird email client to deal with my mail. i received email as normal and was able to delete unrequired mail as required. However those I wanted to file and place copies in local boxes no longer worked. I instead go a notice saying sign in with Google failed 400 error.(cannot process request malformed)

Asked by Kiffkt 11 hours ago

Sending of the message failed. The message could not be sent because connecting to Outgoing server

Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) mail.cp.co.id failed. The server may be unavailable or is refusi… (read more)

Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) mail.cp.co.id failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.

Asked by ARIFIN SC 20 hours ago

error message when trying to retrieve email

Just a few days ago, one of my email accounts is unable to retrieve emails and it has the following error message: Unable to write the email to the mailbox. Make sure th… (read more)

Just a few days ago, one of my email accounts is unable to retrieve emails and it has the following error message:

Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox.

I installed the latest updates but still having a problem on that one account. Other accounts I have on the same server has no problems retrieving the emails so it has nothing to do with "disk space". All settings in the accounts are identical except for the email address so it must have something to do with TBird itself. I know it's not the email server as I can log into those accounts using the browser on their website. Thanks!

Asked by Garfy2008 1 day ago

mozilla for Mac is opening a settings tab whenever i click on an autofill suggestion.

whenever I am filling out an online form that requires basic info, Firefox prompts the common info that I have input in the past via the Auto-fill feature. Whenever I cli… (read more)

whenever I am filling out an online form that requires basic info, Firefox prompts the common info that I have input in the past via the Auto-fill feature. Whenever I click on the suggested information, a new settings tab opens and switches my screen view to that tab. This didn't happen prior to the most recent update and has made filling out various forms extremely tedious and frustrating.

Asked by lebennett1621 1 day ago

FILES WITH IP

I found a file that has an IP address at the top of it. And the IP address is from China. recently my email address showed up on dark web. Do you think It could be connec… (read more)

I found a file that has an IP address at the top of it. And the IP address is from China. recently my email address showed up on dark web. Do you think It could be connected. and is hack?

Asked by LAURA HANNAH-BECKWITH 1 day ago