After connecting to Yahoo for 6 weeks, it suddenly times out when downloading messages

Thunderbird version number: 148.0.1 Mail provider: Yahoo Client OS: Windows 10 The issue and steps I tried to resolve: On 1 Jan 2026 I switched from Outlook client on my … (read more)

Thunderbird version number: 148.0.1 Mail provider: Yahoo Client OS: Windows 10

The issue and steps I tried to resolve: On 1 Jan 2026 I switched from Outlook client on my Windows 10 PC to Thunderbird 146.0.1. I did not import any user data from Outlook but started with a clean install of TB for the new year. I use yahoo.com with POP3 as my email provider. Server Settings: Server Name "pop.mail.yahoo.com", port 995, SSL/TLS, OAuth2 Outgoing Server: Server Name "smtp.mail.yahoo.com", port 465, SSL/TLS, OAuth2

it all worked fine and I was very happy with the setup. Then from early to mid-February I was unable to use my computer. When I finally accessed Thunderbird again, it connected to Yahoo and showed that approximately 800 email messages would be downloaded and started downloading them. After downloading about 100 messages, Thunderbird timed out and I haven't been able to get it to work since.

I have read and followed or tried to follow these articles plus others that I may have forgotten about (not listed in any particular order) - OAuth2 Authentication for Yahoo, AOL and ATT | Thunderbird Help - including all the steps in Please check the following before asking for support - POP access settings and instructions for Yahoo Mail | Yahoo Help - Automatic Account Configuration | Thunderbird Help - Manual Account Configuration | Thunderbird Help - Thunderbird and Yahoo | Thunderbird Help - Send and receive messages in Thunderbird | Thunderbird Help - Can no longer get emails | Thunderbird Support Forum | Mozilla Support - Emails suddenly stopped downloading to Thunderbird 140.2.1esr | Thunderbird Support Forum - Get Messages | Thunderbird Support Forum | Mozilla Support - Cannot receive messages | Thunderbird Help - Problem with Thunderbird working with Yahoo Mail acccounts. | Thunderbird Support Forum

I have removed all messages from the Yahoo inbox and tried to find one or more messages that may be affecting the download. I don't know the best way to determine that.

I use Windows Defender for my antivirus. I don't see anything in Defender that blocks or scans email messages which would prevent downloads, although I could be wrong about that. if this might be the issue, please provide some guidance about how to check Defender.

I have uninstalled and re-installed Thunderbird. In the process I downloaded the setup file for Thunderbird Setup 148.0 and installed that version. It later auto-updated to 148.0.1. Before installation, I removed all external connections from my Yahoo account and completely removed Thunderbird from my PC, including the profile and profile.ini. When I reinstall and switch the account to POP3, Thunderbird captures the App password from Yahoo and connects just fine. But it still times out while attempting the first download of a message. The first several times it timed out, an error message was displayed but now it doesn't show anything. Except no messages are downloaded.

At this point, I don't know what else to try. Since I don't have much experience with Thunderbird, I don't know how to troubleshoot the process (logs to look at, etc.). I don't want to go back to Outlook but I need the email client to work and download messages. Any help would be much appreciated.

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Firefox Nightly - Backup/Move Proflies

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I added a screenshot of my MacBook Air info.

The details are: AvailablePhysicalMemory: 1700704256 AvailableSwapMemory: 0 BackgroundTaskMode: 0 BuildID: 20260216153405 CrashTime: 1773448580 DOMFissionEnabled: 0 DOMIPCEnabled: 0 HeadlessMode: 0 InstallTime: 1772203700 LastStartupWasCrash: 1 MacAvailableMemorySysctl: 75 MacMemoryPressure: Normal MacMemoryPressureCriticalTime: Unset MacMemoryPressureNormalTime: 1773448580 MacMemoryPressureSysctl: 1 MacMemoryPressureWarningTime: Unset MozCrashReason: MOZ_CRASH(NS_ERROR_OMNIJAR_OR_DIR_MISSING) ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox PurgeablePhysicalMemory: 248750080 ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 15923 StartupCacheValid: 0 StartupCrash: 1 StartupTime: 1773448579 SubmittedFrom: Client Throttleable: 1 TotalPhysicalMemory: 8589934592 UptimeTS: 1.104864563 Vendor: Mozilla Version: 148.0 This report also contains technical information about the state of the application when it crashed.

Moderator note: This question has been edited to fill the Firefox version field (based on the info submitted).

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I created an IMAP account in Thunderbird to replace a POP account

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