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tried to import emails by changing local directory

my windows 11 was crashed and browsing was not working so i repaired my window, thunderbird lost all profiles and data from the program but all the emails and folders nam… (read more)

my windows 11 was crashed and browsing was not working so i repaired my window, thunderbird lost all profiles and data from the program but all the emails and folders names i had are visible in local directory, so i tried to setup new account and then change local directory to my old directory. i did this few times before and it worked perfectly but now this method is not working and only handful of emails imported i need help and solution, these are years of emails and very important last few weeks important emails are missing

Asked by Azeem 007k 1 minute ago

Abort update after it downloaded but not installed yet

A computer is still running Thunderbird 102 happily. That is the plan -- the user is NOT prepared to deal with 115 and later, and the changes therein. Somehow, even thoug… (read more)

A computer is still running Thunderbird 102 happily. That is the plan -- the user is NOT prepared to deal with 115 and later, and the changes therein. Somehow, even though it was supposedly set to only install updates when you told it to, it downloaded and began the process of installing 115. So it's up and running now at 102, but says that when you restart, it will go to 115. Please don't tell me how wonderful 115 is; been there, done that, it's not my machine but it's someone near and dear to me who detests computers in the first place but has to use them so gratuitous changes are utterly unwelcome....

So is there a way to delete something and tell Thunderbird to just keep running 102 and not do the upgrade? If I have to reinstall 102 on top of the old profile, which contains many gigabytes of IMPORTANT mail, I can deal with that. I assume that the profile hasn't been munged yet by the update so I'm asking now. Thanks!

Asked by fred37 5 minutes ago

Can't install Thunderbird, also very slow

Hello! I have tried to install the normal Thunderbird on my PC for months now. Everytime all it does is count more and more files, folders etc. I can't get it to install… (read more)

Hello! I have tried to install the normal Thunderbird on my PC for months now. Everytime all it does is count more and more files, folders etc. I can't get it to install. The two screenshots were made within a few minutes. I let it install for around an hour one time and it simply counted more and more files without ever moving in progress. I really don't know what to do. Restarts, redownloads, nothing works. Maybe someone knows what's wrong. Thanks!

Asked by Phrimpy 4 months ago

Last reply by Phrimpy 3 hours ago

wNT TO GET RID OF NORTON

HELLO. I WANT TO GET RID OF NORTON. Must be my own fault ?? But Norton took over the normal usw of mu pc/desktop and now I cant use Googlw or Firefox nomore. Everyt… (read more)

HELLO. I WANT TO GET RID OF NORTON. Must be my own fault ?? But Norton took over the normal usw of mu pc/desktop and now I cant use Googlw or Firefox nomore. Everything else seems to be blocked too. Sorry but I am 88years of ahe and have no idea (nor help available) to makw an end at this trrible thing. I am also almost blind so forgive me misTakes in this writing. hope you can help me Thank you. and please asa possible.

Asked by rita.raithel 8 hours ago

Can I Upgrade from 68.12.1 to 78.14.0 on MAC OS 10.11.6 ?

I'm having problems with the Cardbook add-on but it is up to date based on my version of TB. When I go into Preferences->Advanced-> Update 'Check for Updates' shows… (read more)

I'm having problems with the Cardbook add-on but it is up to date based on my version of TB. When I go into Preferences->Advanced-> Update 'Check for Updates' shows I'm up to date. However, when I check archived versions it looks like the last version that worked with a MAC release of less than 10.12 is 78.14.0.

I'm confused if I can upgrade to 78.14 and how I would do it?

Thanks for any advice

P.S. and yes, it's a very old Macbook from 2009.

Asked by DS256 1 day ago

Last reply by DS256 10 hours ago

Not Updating on Windows 10

I am posting this on my Mac Monterey; but the problem is on my Windows 10. It is similar to my last post about Firefox on that system. Updating is hanging. About Thund… (read more)

I am posting this on my Mac Monterey; but the problem is on my Windows 10. It is similar to my last post about Firefox on that system. Updating is hanging. About Thunderbird shows an update available, just as that feature on Firefox did last week. However, though it indicates that it is attempting to download, it shows that nothing is downloading. So, there is a spinning icon on the left, but zero bytes downloading, just as Firefox did. After a restart last week Firefox applied the download. The same action occurs now with Thunderbird. To contrast, that same update just downloaded and applied on this Mac Monterey. The version on Windows 10 is 115.10.2, 64-Bit. There is a general Windows Update problem on that system. Edge, on the other hand, downloads its updates without any problem. I just ran a Troubleshooter that Windows makes available under Settings, Update and Security, Troubleshoot. Right now I am about to restart that computer.

Asked by tightpurchaser 4 days ago

Last reply by tightpurchaser 10 hours ago

Latest Update Will Not Download

This is my Mac Monterey. My Windows 10 is in Safe Mode With Networking. The last update will not download. That version is 125.0.3. What's available under Windows upd… (read more)

This is my Mac Monterey. My Windows 10 is in Safe Mode With Networking. The last update will not download. That version is 125.0.3. What's available under Windows updates does not download either. Now I am running my antivirus on my Windows to see if it runs clean. I do not know why I cannot apply these updates.

Asked by tightpurchaser 1 week ago

Last reply by tightpurchaser 10 hours ago

Lost all data

Had all my emails stored locally. Accidentally uninstalled Thunderbird. Reinstalled. Unable to Import my old settings from my "profile". Error message says "Unexpected… (read more)

Had all my emails stored locally. Accidentally uninstalled Thunderbird. Reinstalled. Unable to Import my old settings from my "profile". Error message says "Unexpected error" Was able to import configuration alone, but it was all wrong. Can't set up my gmail account. Error message "Malformed server" Please help

Asked by nightrad 2 weeks ago

Last reply by nightrad 11 hours ago

How can I add more filetypes to the Download handler?

Firefox only offers seven filetypes for handling (open or save the file). How can I enter more, for example what to do with an xlsx file? I want Excel to open the file,… (read more)

Firefox only offers seven filetypes for handling (open or save the file). How can I enter more, for example what to do with an xlsx file? I want Excel to open the file, not download it.

Asked by Geoff 1 day ago

migrate thunderbird to Office 365

I am migrating from Thunderbird to Office 365. I have moved the email by putting the Gmail details into Office 365. However could you please advise how I can migrate Task… (read more)

I am migrating from Thunderbird to Office 365. I have moved the email by putting the Gmail details into Office 365. However could you please advise how I can migrate Tasks , Calender and Contacts from Thunderbird to Office 365 without having to pay for an Mbox to pst conversion tool.

Asked by Trevor Evans 1 day ago

download quit

This is the error while trying to download Microsoft Office application "Office Timeline" "\??\C:\Program Files(x86)\Mozilla Firefox\firefox.exe." Cannot start or run due… (read more)

This is the error while trying to download Microsoft Office application "Office Timeline" "\??\C:\Program Files(x86)\Mozilla Firefox\firefox.exe." Cannot start or run due to incompatible with 64-bit version of Windows

Asked by jnet620 1 day ago

Using multiple profiles not working in Thunderbird 115

Thunderbird 115 included in 24.04 LTS installation. My profiles are located on the SD card working well on other two laptops running ubuntu 22.04. Swap SD cards between … (read more)

Thunderbird 115 included in 24.04 LTS installation.

My profiles are located on the SD card working well on other two laptops running ubuntu 22.04. Swap SD cards between two laptops is my way of working with Thunderbird since 13.04.

After installation 24.04 LTS (and Thunderbird 115 included). Following the instruction for adding old profile to the new Thunderbird. Help->thunderbird information->about:profiles. Creating new profile. 1) Using the function CHOOSE FOLDER indicated the path to the profile /media/VB/AB49-E208/Thunderbird profile 2) The path to the folder shown by Thunderbird is different (and strange): /run/user/1000/doc/58235/Thunderbird

When looking into the directory tree the folder is empty (obviously). Thunderbird therefore cannot reach the profile located on SD card and doesn't work.

QUESTION: Is there any way to overwrite the profile folder path in Thunderbird 115 ?

Asked by vlaben 4 days ago

Last reply by vlaben 1 day ago

Firefox can't download anything at all

Hi there. I wiped my C Drive and reinstalled windows 11 on my PC. Completely from scratch. The first few thing I did is download firefox. I believe in the first boot of … (read more)

Hi there. I wiped my C Drive and reinstalled windows 11 on my PC. Completely from scratch.

The first few thing I did is download firefox. I believe in the first boot of firefox, I can download things fine, I installed Ublock Origin add-on and a few installers for the app that I need to use. I can't recall when, but after a few reboot, I noticed that Firefox can't download anything, every download link I click on, the download fail instantly, I can't install add-ons as well.

I tried reinstall firefox, changing download folder target, nothing helped.

Can you take a look please? Thank you!

Asked by wangrimen 1 day ago

downloading bios

Hi when i have to download my bios updates i am being forced to use misrosoft edge or chrome none of which i use , so the question is can i use firefox safely thanks . Le… (read more)

Hi when i have to download my bios updates i am being forced to use misrosoft edge or chrome none of which i use , so the question is can i use firefox safely thanks . Lee

Asked by lee 3 days ago

Last reply by lee 1 day ago

Firefox isn't opening windows on Mac

Tēnā koutou (Hello everyone), I deleted Firefox to re-install it after playing with profiles and that not working how I wanted it to (yet). I uninstalled the app from th… (read more)

Tēnā koutou (Hello everyone),

I deleted Firefox to re-install it after playing with profiles and that not working how I wanted it to (yet). I uninstalled the app from the applications and the library on my Mac and reinstalled Firefox. Now when I open Firefox it says that it's up and running but no windows actually open up for me. I have uninstalled and reinstalled it again and it still won't open windows. I have to force quit Firefox as nothing shows up in my top tool bar to even show Firefox as open.

How can I get Firefox to actually install and be functioning on my computer again?

Running (as of an hour ago) macOS 14.5 (was using previous up to date OS when I installed Firefox again.

TIA

Asked by dracoXK 2 days ago

Email issues

Hello, my Cox email account was migrated to Yahoo mail. I can receive emails but now I can't send emails from Thunderbird. I've triple checked server settings. Please hel… (read more)

Hello, my Cox email account was migrated to Yahoo mail. I can receive emails but now I can't send emails from Thunderbird. I've triple checked server settings. Please help. Thanks-Vince

This is the message I get and it does this with all email addresses.


Sending of the message failed. An error occurred while sending mail. The mail server responded: Request failed; Mailbox unavailable. Please verify that your email address is correct in your account settings and try again.

Asked by wlst101 2 days ago