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  • Archived

Firefox continously crashes

Hi It is impossible to use Firefox on ios 17.2 because it continuously crash. Realle, the issue arise months ago Can you solve the issue or can you send me instructions i… (read more)

Hi It is impossible to use Firefox on ios 17.2 because it continuously crash. Realle, the issue arise months ago Can you solve the issue or can you send me instructions in order to solve the issue? Regards Mario

Asked by mloreti 10 months ago

Last reply by Paul 9 months ago

  • Solved
  • Archived

Firefox for iPhone keeps crashing

Hi Whenever I start Firefox it crashes after 10 seconds or so. Already reinstalled the app. Very annoying! iOS version 16.1.1 Firefox version 106.2 iPhone 11 Erik … (read more)

Hi

Whenever I start Firefox it crashes after 10 seconds or so. Already reinstalled the app. Very annoying! iOS version 16.1.1 Firefox version 106.2 iPhone 11

Erik

Asked by Erik 1 year ago

Answered by Erik 1 year ago

  • Archived

Session loss repeatedly

Hello! I’m a bit concerned because firefox has been functioning perfectly fine up to last week, when it started not crashing, but losing the opened sessions. I had many t… (read more)

Hello! I’m a bit concerned because firefox has been functioning perfectly fine up to last week, when it started not crashing, but losing the opened sessions. I had many tabs that I would go back to after closing firefox. And then suddenly, when I opened it, there were no tabs at all. This happened again yesterday. And today again. I cannot find the option “restore previous session” like on the computer, so I go to history and manually restore the lost tabs, and of course it isn’t possible to remember everything, so lots are being lost. Could you help me? Many thanks!

Asked by fatimouna 1 year ago

Last reply by Paul 1 year ago

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iOS Version 117 crashes on startup

I regularly update the app, without any problems. The latest one (117) causes a startup crash. Can’t access the browser or the settings. Thank god for jailbreak, I down… (read more)

I regularly update the app, without any problems.

The latest one (117) causes a startup crash. Can’t access the browser or the settings.

Thank god for jailbreak, I downgraded to the stable 116.4. Cleared web data, rebooted to a non-jailbreak state, updated to 117 and still crashes.

Back to 116.4 until a solution or feedback.

iPad Air 4th generation, on iOS 14.4.2

Cheers for reading!

Asked by thelcfr 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox crashed on iOS version 115.1 (32781) and tab restore did not work, lost hundreds of tabs

Firefox on iOS crashed when I toggles the inactive tabs button on and off and I had about 48 tabs as well 300 + private tabs open for years and when I clicked on the rest… (read more)

Firefox on iOS crashed when I toggles the inactive tabs button on and off and I had about 48 tabs as well 300 + private tabs open for years and when I clicked on the restore tabs button, it did not work and nothing came back. Can you please help me restore the session? I really need those private tabs back so I can save them accordingly. The history is there for the normal tabs but the private ones are the ones I really need back. I just need to be able to restore that session. I can provide log files as needed. I would really appreciate it. Thank you.

Asked by abhav7 1 year ago

Last reply by Paul 1 year ago

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Redirects with Firefox on iPhone 7+

I believe my iPhone 7+ and/or Firefox has been infected with a redirection virus. I can no longer access my Amazon account. Instead it gets switched to a Spanish language… (read more)

I believe my iPhone 7+ and/or Firefox has been infected with a redirection virus. I can no longer access my Amazon account. Instead it gets switched to a Spanish language version of Amazon. I get other frequent redirects as well. Sometimes my keyboard speed drops to only one character per several seconds. I have deleted my browsing history in Firefox. Safari seems to be relatively unaffected. I am running all current versions of iOS and Firefox. Any and all assistance greatly appreciated!! Thanks, Mark

Asked by nazmdd1-comm 1 year ago

Last reply by Paul 1 year ago

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Firefox on iOS sometimes freezes if left in background then returned to

I’m having a issue with the app on iOS where sometimes if I leave the app to do other things then return to the app later on it will be frozen. Sometimes I can open the k… (read more)

I’m having a issue with the app on iOS where sometimes if I leave the app to do other things then return to the app later on it will be frozen. Sometimes I can open the keyboard and type but nothing happens. I also can’t scroll web pages and the app doesn’t come back alive. Instead I have to force close it.

Asked by shaunmeechan 1 year ago

Last reply by Paul 1 year ago

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  • Archived

Program freezes

For the last few weeks, Firefox freezes up occasionally. Sometimes, I have to Force Quit to get out of it as Quit Firefox won't close the program. Using Ventura 13.0 on… (read more)

For the last few weeks, Firefox freezes up occasionally. Sometimes, I have to Force Quit to get out of it as Quit Firefox won't close the program. Using Ventura 13.0 on a M1 MacBook Air. It was happening before Ventura as well. Fairly recent issue.

Asked by Ray 1 year ago

Last reply by Wayne Mery 1 year ago

  • Archived

Did Not Connect: Potential Security Issue - for all sites

Hi there! I recently installed Firefox on a macOS Catalina and it's not working for any site. Every time I try to access any website I get the same error. I even tried t… (read more)

Hi there!

I recently installed Firefox on a macOS Catalina and it's not working for any site. Every time I try to access any website I get the same error. I even tried to navigate in the Mozilla site to download a newer version of the browser and got the same error (see attached screenshot).

Thank you for helping me with this!



/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by zaida.vepa 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Is it reasonable to ever expect Firefox will work on iOS?

Aside from poor performance and often inability to load web pages, will Firefox ever work reasonably on iOS? I just "upgraded" to 108, and it immediately broke. Opening… (read more)

Aside from poor performance and often inability to load web pages, will Firefox ever work reasonably on iOS? I just "upgraded" to 108, and it immediately broke. Opening to homepage resulted in instant crash. Have seen this behavior on earlier versions when accessing history, bookmarks, etc., but now it's homepage. I.e., the browser is absolutely useless unless opened directly from some other app. Since this happens so often, I'm thinking that "upgrades" should be avoided. This time, I had to delete the app and re-install it, which lost all bookmarks, etc., and it still crashed numerous times when trying to access bookmarks and some of settings. This is a most annoying and unsatisfactory app, and I don't want to spend my time trying to make it work. BTW, I'm writing this from Ubuntu, so that at least I can enter the complaint.

Asked by mozilla387 1 year ago

Last reply by mozilla387 1 year ago

  • Archived

A number of my tabs will not load at all, and when I tap on them enough to try to load other options, the entire app crashes

I have an Iphone 11 Pro with iOS version 16.5.1, and I have been having some problems with the Firefox app. I have a number of tabs on my browser, with some of them being… (read more)

I have an Iphone 11 Pro with iOS version 16.5.1, and I have been having some problems with the Firefox app. I have a number of tabs on my browser, with some of them being very old. I was trying to clear some of them up and I noticed that a good portion of them will not load. Even though I can see their titles in the tab, when I select them, only a blank white page loads up, not even with a URL bar, so I am unable to reload the site. When I try to tap on the tab for longer than a few seconds to bring up additional options, the whole app crashes.

What can be done about this?

Asked by dschlessinger 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Firefox iOS crashes after having activated syncronization and keeps crashing every 3 seconds

I have tried to reinstall the application, but it doesn't seem to work. Whenever I start again to sync my account in Firefox for iOS it begins to stop unexpectedly; after… (read more)

I have tried to reinstall the application, but it doesn't seem to work. Whenever I start again to sync my account in Firefox for iOS it begins to stop unexpectedly; after 2 to 3 seconds that I reopen the browser, it asks if I want to restore the previous (empty) session and then - without any input from me - it crashes again. I've tried everything, but seems that nothing works after syncronization. Present configuration: iOS 16.1.1 iPhone 13 firefox for iOS: version 107.2

Asked by Luca 1 year ago

Answered by Paul 1 year ago

  • Archived

iOS Update to 12.5.6 = broken Firefox

11/22 Firefox crashing after recent iOS update to 12.5.6. Restarted, removed Firefox to reinstall, but I find no working version for iOS 12.5.6 for iPad Air. IPad Air = … (read more)

11/22 Firefox crashing after recent iOS update to 12.5.6. Restarted, removed Firefox to reinstall, but I find no working version for iOS 12.5.6 for iPad Air. IPad Air = model MD789LL/B System upgraded to 12.5.6 Restarted Firefox, crashes, goes to desktop. Go to App Store but no Firefox listed for this sys version. HELP ANYONE?

Asked by wheezer202 1 year ago

Last reply by James 1 year ago

  • Archived

Firefox on iOS always crashing & hanging

Every time I launch Firefox for iOS on my iPhone or iPad the app either crashes or hangs. I am using “old” Apple products both operating on iOS 15.7. Crashing occurs pre… (read more)

Every time I launch Firefox for iOS on my iPhone or iPad the app either crashes or hangs. I am using “old” Apple products both operating on iOS 15.7. Crashing occurs pretty much every time now I open the app (version Firefox 106.0 (20303)). I usually only have a handful of tabs open at any time so I don’t think my browsing habits are the cause? I have also noticed “flickering” between the shortcuts on my Firefox homepage - the name or icon for a few of the shortcuts switches around like some kind of identity crisis - so something is obviously glitching. The app hanging occurs when I am entering login/password details. Sometimes it takes 20 seconds to progress from the username field to the password field but more often the app just hangs and I have to relaunch and try again. I am almost at the point of ditching Firefox, the user experience is very bad. Any tips or suggestions please?

Asked by PennyPincher 1 year ago

Last reply by Damon 1 year ago

  • Archived

Firefox tabs crashing

Firefox tabs keep crashing repeatedly and sporadically. I had the most recent version on my mac. I have a MacBook Pro (13-inch, Mid 2012) I restarted Firefox various time… (read more)

Firefox tabs keep crashing repeatedly and sporadically. I had the most recent version on my mac. I have a MacBook Pro (13-inch, Mid 2012) I restarted Firefox various times, restarted the computer, tried troublehsooting mode, uninstalled Firefox and installed 115.2.1esr . Problem continues even in troubleshooting mode.

Submitted Crash Reports Report ID Date Submitted

bp-1b452dba-30bd-4e0e-a563-dbece0230924 9/23/23, 9:00 PM View bp-d21e08ee-e773-48a2-b6f8-554e30230923 9/23/23, 5:01 PM View bp-9631549a-86e3-44c9-900f-187c90230924 9/23/23, 9:50 PM View bp-24f8084e-d645-4d97-89bb-8b3510230924 9/23/23, 9:50 PM View bp-6e2251a4-e97a-4a01-9bdc-13ed70230924 9/23/23, 9:50 PM View bp-25c98fb7-0648-4a5c-a04e-9c4b30230924 9/23/23, 9:50 PM View bp-900e5198-164c-4bce-b0f5-b17690230924 9/23/23, 9:50 PM View bp-78224948-2c5d-41ec-9e41-6e8ff0230924 9/23/23, 9:50 PM View bp-6e5050fa-5461-42c9-881b-c06f60230924 9/23/23, 9:50 PM View bp-56731ce3-9ec1-46ff-a371-19c210230924 9/23/23, 9:50 PM View bp-f188afe9-d1ea-4a4b-824e-946c00230924 9/23/23, 9:50 PM View bp-03cb21b7-574f-44b4-94f4-35ea50230924 9/23/23, 9:50 PM View bp-9174c089-5d56-4d5d-88bb-e9ee10230924 9/23/23, 9:50 PM View bp-a39e0799-8786-49de-815b-b8d5b0230924 9/23/23, 9:50 PM View bp-014d14f6-f492-4c79-8d72-ba4370230924 9/23/23, 9:50 PM View bp-3b2b7faa-f9b6-4495-b2d4-cfce30230924 9/23/23, 9:50 PM View bp-c3431f6b-6706-4afa-bebb-b0b250230924 9/23/23, 9:50 PM View

Asked by robin.gate 1 year ago

Last reply by robin.gate 1 year ago

  • Archived

Crashed

Firefox crashed on me. And deleted all the tabs that’s I had up on Firefox. It didsk me if I wanted to restore my tabs and I said yes, but none of them got restored. And … (read more)

Firefox crashed on me. And deleted all the tabs that’s I had up on Firefox. It didsk me if I wanted to restore my tabs and I said yes, but none of them got restored. And I can’t seem to find any recent tabs or anything!

Asked by klarissacat 1 year ago

Last reply by lazizakhmedov1014 1 year ago

  • Archived

Trying to browse P&O website. Since last update no longer goes to the correct site

Since the latest update I cannot access at least one site P&O cruises nz, the site comes up but is not the correct site. I was getting an error message about Norton … (read more)

Since the latest update I cannot access at least one site P&O cruises nz, the site comes up but is not the correct site. I was getting an error message about Norton security and the url being too long, for that and other sites. I uninstalled Firefox and reinstalled it, but still cannot access the correct site. I no longer get the error message, but the site is incorrect. If I use safari it comes up with the correct site.

Asked by eastyrust 1 year ago

Last reply by eastyrust 1 year ago

  • Archived

Firefox iOS crashes continuously

Hello Since few week I’m not able to use fiorefox on my iOS devices (iOS 16.5). The application is unusable :( it crashes in few seconds even if I don’t try to open … (read more)

Hello Since few week I’m not able to use fiorefox on my iOS devices (iOS 16.5). The application is unusable :( it crashes in few seconds even if I don’t try to open new tabs. I tried to remove the app and reinstall again Firefox but without success at the moment I have the version 114.3. Do you have any suggestions on what I can try? I don’t know if this can help but Firefox focus and DuckDuckGo browser are working fine on my devices (I guess they share a good amount of the Firefox source code)

Thanks a lot Andrea

Asked by Ag87 1 year ago

Last reply by Ag87 1 year ago