• Solved

Change Mail

Hello, I have a firefox Account "accountA" which has the primary eMail-Address "mailA". I had an other Account "accountB" with primary eMail-Address "mailB" and secondary… (read more)

Hello,

I have a firefox Account "accountA" which has the primary eMail-Address "mailA". I had an other Account "accountB" with primary eMail-Address "mailB" and secondary eMail-Address "mailC". Sadly I lost access to "accountB" and it's primary Mail-Address "mailB" (which is ok) but want to change the Mail from "accountA" to "mailC".

However, this is not possible since "mailC" is locked to "accountB" which I can no longer access (since I need the primary Mail Address. This meens I can never again use "mailC" for my Firefox account, which is now my primary Mail-Address. Is there should be a way to disconnect a Mail-Address from an account, if one has ownership of this Mail-Address?

Sincerly Robin

Asked by Robin 2 hours ago

Answered by Robin 1 hour ago

  • Solved

Cause of crash

Hello, please could you check, what might be causing crashes at start (even in safe mode). I have sent several reports: bp-3e1519f4-eb5f-4765-a3a3-461680221130.txt bp-b1a… (read more)

Hello, please could you check, what might be causing crashes at start (even in safe mode). I have sent several reports:

bp-3e1519f4-eb5f-4765-a3a3-461680221130.txt bp-b1ae42df-becb-495c-ab80-6c7700221130.txt bp-78b65c3e-594c-4559-9b3c-26ec60221130.txt bp-b734e6bc-80fb-4625-b745-b87970221130.txt bp-713358a8-a061-471d-8068-5a17d0221130.txt bp-bd826e9f-ec1b-4be5-b172-d0f590221130.txt bp-8b28f73f-82ee-41b4-92d0-85ab10221130.txt bp-6e7b6a49-c06b-4697-8d28-04f000221130.txt bp-485583da-9e1d-4afb-9158-7ef670221130.txt bp-f79bc6d3-bfa5-4466-a917-a1a6f0221130.txt bp-7e487525-cccb-4334-836c-617440221130.txt bp-4e6843b6-46a3-4d76-aee0-8a9f50221130.txt bp-14238cdd-97b8-4a88-8f16-180bc0221130.txt bp-082df4ff-e723-4e92-a886-539320221130.txt bp-a3ae7311-d82c-4517-9d8c-c0d190221130.txt bp-fb36e38d-b349-4ca7-b51b-c71fa0221130.txt bp-e1ba115b-b204-4d88-a664-3cbc20221130.txt bp-3b512ba0-3d36-4280-a2f5-9b87b0221130.txt bp-da26c265-f3e7-4a8c-982f-7bf370221130.txt

Asked by jan.prachar 2 hours ago

Answered by jan.prachar 2 hours ago

  • Solved

XULRunner Error: Could not determine any profile running in backgroundtask mode!

I recently installed new pc with fresh Firefox Developer Edition. Then I transfered the profile folder from old pc to the new pc. All bookmarks, addons, etc is there. Jus… (read more)

I recently installed new pc with fresh Firefox Developer Edition. Then I transfered the profile folder from old pc to the new pc. All bookmarks, addons, etc is there. Just the XULRunner popup appears only on the new pc. I uninstalled firefox on the new pc again and reinstalled it with profile cleaning. After profile cleaning firefox got faster and addons got removed. But the XULRunner popup keeps appearing. When I go to taskscheduler and trigger the "Firefox Developer Edition Background Update CA9422711AE1A81C" again, the XULRunner popup appears. Removing this taskscheduler and Firefox keeps readding it and the XULRunner popup are back. Any idea how I can get rid of the XULRunner popup?

Asked by simonbergi9 3 hours ago

Answered by simonbergi9 3 hours ago

  • Solved

Firefox Color Management/Profile Not Being Used

In FF 107.0 (64-bit) on Windows 11, I'm finding that FF is suddenly not honoring my color profile, so everything looks over-saturated. I've tried using gfx.color_manageme… (read more)

In FF 107.0 (64-bit) on Windows 11, I'm finding that FF is suddenly not honoring my color profile, so everything looks over-saturated. I've tried using gfx.color_management.mode 1 (my typical setting) and 2 (the default), and neither seems to fix the issue. The same issue exists in a fresh profile. I'd roll back to test an earlier version of FF, but it seems that's no longer easily possible. Edge is displaying colors properly.

Any ideas or known bugs?

Asked by nrbelex 1 week ago

Answered by nrbelex 7 hours ago

  • Solved

Problem downloading email

Just happend a few days ago (24/11/2022) my Thunderbird is not able to download email with large size attachment (e.g. 8Mb), it get stucked and all the emails receiving a… (read more)

Just happend a few days ago (24/11/2022) my Thunderbird is not able to download email with large size attachment (e.g. 8Mb), it get stucked and all the emails receiving afterward cannot be downloaded to my computer. I have to go to the webmail to delete that email with large attachment, then all other emails can be downloaded. Anyone know what happen and if have any solution to this.

My Thunderbird version is 102.5.0 (64-bit). Email service provide is O365 mail by Microsoft.

p.s. Actually I have 2 computers using Thunderbird to receive emails using by 2 different person. One of the computers don't have this problem, only 1 computer have this problem cannot download large email. Both computers are able to download large size email before. Just happen a few days ago, 1 computer can download and the other computer cannot download large email. Thanks.

Asked by ykt2369 2 days ago

Answered by gp 1 day ago

  • Solved

Search fails most of the time. Times out, no message. Just quits.

If I key a search term into the browser bar and hit enter it begins searching. About 95% of the time nothing happens. No message. I just notice the 'x' to stop the search… (read more)

If I key a search term into the browser bar and hit enter it begins searching. About 95% of the time nothing happens. No message. I just notice the 'x' to stop the search is gone, and a 'retry' circle replaces it.

This has been going on for months. I have used firefox for years. I have renewed it, replaced it, removed all addons, accepted updates usually each day. stopped accepting updates. Refreshing, renewing, seems to help for a couple minutes. Deleting all history helped...maybe. I am on satellite internet. Also use chrome. Most of the time now, After I key a query in firefox, I switch to chrome and do the same query while waiting. Chrome works. Just doesn't have all my passwords and sites yet.

I am on windows 7 home premium. I have an AMD FX 6100 6-core CPU running at 3.3 Ghz. I have 8 gigs of RAM. I am not overclocking. I use Avast antivirus. A few months ago I bought the avast cleanup tool which was a massive mistake, I had already done all the things it wanted to try, it is just a nuisance. In settings, I have a message that says firefox is managed by my organization. I wish I could get rid of that. I would appreciate any help I can get. Thanks in advance.

Asked by danalex 3 weeks ago

Answered by danalex 3 weeks ago

  • Solved

Does a Thunderbird IMAP account work on more than one PC and sync on both

Hi, I hope someone can help me. I'm using Thunderbird Version 102.4.1 on a 7 year old laptop and it's getting to the end of life with numerous driver and non responding p… (read more)

Hi, I hope someone can help me.

I'm using Thunderbird Version 102.4.1 on a 7 year old laptop and it's getting to the end of life with numerous driver and non responding problems. Also, it is not compatible with Windows 11. I have linked 3 Yahoo mail and 4 Gmail accounts to Thunderbird on it and they work really well. All are IMAP server settings. I have just bought a new laptop, an early Black Friday deal, and hope to set it up the same as my existing one, so when the old one dies, as it's likely to, I will still have access to the same programmes and emails.

I know I can access Gmail emails direct on any device and they are always up to date - is that called synced? What I don't know is if all email accounts will be synced or the latest - if I use Thunderbird on both laptops. If I delete an email on one device will it be deleted on the other device.

If this is possible, do I download Thunderbird on the new laptop, then set up the accounts for each email and just enjoy from there, OR do I have to copy the profile from the old device to the new one.

I love browsing, streaming etc. but hate trying to get my PC set up or sorting out problems with it. Presume I know very little if you are replying. I have never had two working laptops before so never had to worry about syncing.

Asked by PhilG 1 week ago

Answered by david 1 week ago

  • Solved

Thunderbird sync?

Hello, is there any way to sync settings/accounts etc with another computers? Have 2x work computers, 2x home computers and if I change something in thunderbird, it's rea… (read more)

Hello, is there any way to sync settings/accounts etc with another computers? Have 2x work computers, 2x home computers and if I change something in thunderbird, it's really annoying to make changes in other computers too.

Any way to sync that please? Using latest thunderbird version.

Asked by René 2 days ago

Answered by sfhowes 1 day ago

  • Solved

Firefox for iPhone keeps crashing

Hi Whenever I start Firefox it crashes after 10 seconds or so. Already reinstalled the app. Very annoying! iOS version 16.1.1 Firefox version 106.2 iPhone 11 Erik … (read more)

Hi

Whenever I start Firefox it crashes after 10 seconds or so. Already reinstalled the app. Very annoying! iOS version 16.1.1 Firefox version 106.2 iPhone 11

Erik

Asked by Erik 2 weeks ago

Answered by Erik 15 hours ago

  • Solved

after last update the yt permanently paused

after last update of ff, the yt videos are paused. when press a start button or a space bar the video playing for a fraction of second and stops again. if holding a space… (read more)

after last update of ff, the yt videos are paused. when press a start button or a space bar the video playing for a fraction of second and stops again. if holding a space bar longer the video is chopped is start - stop pieces. my system manjaro linux ( Linux 5.15.78-1-MANJARO (x86_64) ). ff version 107.0 (64-bit) thanks in advance Lukas

Asked by lukas_0 1 day ago

Answered by jonzn4SUSE 1 day ago

  • Solved

Microsoft 365 SMTP server intermittently rejecting connections

I've been running Tbird on Windows for many years. About 2 weeks ago something changed, either in Tbird or at Microsoft, which stops me from sending to the Office 365 SMT… (read more)

I've been running Tbird on Windows for many years. About 2 weeks ago something changed, either in Tbird or at Microsoft, which stops me from sending to the Office 365 SMTP server. I can send and receive using Outlook on the Office website, but I can't send locally from Tbird. Error message screenshot herewith. I have tried every possible permutation of server settings, which currently are:

Server name: smtp.office365.com Port: 587 Security: START/TLS Authentication: OAuth2

MS support says these are correct, and they are at wits' end to understand what is going on. They asked me to ask Tbird support, so I am.

I should add that at about the same time I started getting SMTP rejections in Gmail on my Android phone, and miraculously that was corrected yesterday, without any action from me. There is something odd going on at Microsoft - does anyone know what it is? My other accounts on Tbird work fine of course.

Asked by lesrose1959 3 months ago

Answered by gp 6 days ago

  • Solved

TB 102.4.x x64 - Calendar Reminders - Cannot Dismiss [All] or Snooze [All]

Recently rcvd a pair of reminders from my/our calendar (attached). When I attempted to Dismiss/Dismiss All, the reminder dialog remained open. There was no hint of any ac… (read more)

Recently rcvd a pair of reminders from my/our calendar (attached). When I attempted to Dismiss/Dismiss All, the reminder dialog remained open. There was no hint of any activity related to the dialog response at all. I closed the dialog using the upper right corner X and shortly thereafter the dialog reappeared. Once the dialog reappeared, I attempted to Snooze/Snooze All. Again, there was no hint of any activity.

  1. TB is up-to-date @ v102.4.0 x64.
  2. The workstation was restarted just to be sure something else related to the current Windows session was not the cause.

Anyone else experienced this recently or have suggestions on possible ways to remedy it?

Asked by Skimmer90 1 month ago

Answered by Skimmer90 19 hours ago

  • Solved

Firefox iOS crashes after having activated syncronization and keeps crashing every 3 seconds

I have tried to reinstall the application, but it doesn't seem to work. Whenever I start again to sync my account in Firefox for iOS it begins to stop unexpectedly; after… (read more)

I have tried to reinstall the application, but it doesn't seem to work. Whenever I start again to sync my account in Firefox for iOS it begins to stop unexpectedly; after 2 to 3 seconds that I reopen the browser, it asks if I want to restore the previous (empty) session and then - without any input from me - it crashes again. I've tried everything, but seems that nothing works after syncronization. Present configuration: iOS 16.1.1 iPhone 13 firefox for iOS: version 107.2

Asked by Luca 2 days ago

Answered by Paul 1 day ago

  • Solved

How to import export single email account (not the entire profile)

I have a profile (aumd8yrt.default-release) with several mail accounts. Would like to know how to export / import only one of these email accounts (with all its data not … (read more)

I have a profile (aumd8yrt.default-release) with several mail accounts. Would like to know how to export / import only one of these email accounts (with all its data not only the login credentials) so I can move the account between different profiles in different computers. Any ideas how to do that?

Asked by metalblack 1 day ago

Answered by david 22 hours ago

  • Solved

Sort view (of all folders) by 'unthreaded' as default

Hello! Is there a way to change the sort view (of all folders) to 'unthreaded' as default instead of the current default being 'threaded'. (See attached image) Since the … (read more)

Hello!

Is there a way to change the sort view (of all folders) to 'unthreaded' as default instead of the current default being 'threaded'. (See attached image)

Since the last update, I have to manually change the view to 'unthreaded' for each folder each time I restart Thunderbird. Very cumbersome.

Perhaps somewhere in the Config Editor?

Kind regards

Asked by HoundRock 2 days ago

Answered by david 1 day ago

  • Solved

How to block extension using policies.json

Hi, I planned to block my users from installing extensions/add-ons. I found an article that might be the answer (https://support.mozilla.org/en-US/questions/1308646). I… (read more)

Hi, I planned to block my users from installing extensions/add-ons. I found an article that might be the answer (https://support.mozilla.org/en-US/questions/1308646). I tried to create a simple policy (below), but somehow it does not work (I can still install any add-on/extension). What is wrong with my script? I'm using Firefox ESR 78.11.0 (64-bit) by the way.

My "policies.json" looks like this:

{

"policies": {
  "ExtensionSettings": {
    "*": {
      "blocked_install_message": "Blocked!",
      "install_sources": ["https://addons.mozilla.org/"],
      "installation_mode": "blocked"
    }
  }
}

Sincerely, Jonathan

Asked by Jonathan 2 days ago

Answered by cor-el 1 day ago

  • Solved

Images not showing

Since the last time I updated to 102.3.2 (64-bit), I have not been able to view any images in Thunderbird emails. I have checked the support and nothing works. There are … (read more)

Since the last time I updated to 102.3.2 (64-bit), I have not been able to view any images in Thunderbird emails. I have checked the support and nothing works. There are some emails have a link to view them online, others don't and are totally unreadable. There are no links to images to click on in some emails which make the email totally unreadable. (samples of email image problems uploaded)

Please help me be able to see my images again.

Asked by Collien 1 month ago

Answered by Collien 1 day ago

  • Solved

wrong time on firefox

Ifirefox is showing the wrong time in websites where edge and chrome are not I have snipped two images taken at the same time one from firefox and one from chrome note th… (read more)

Ifirefox is showing the wrong time in websites where edge and chrome are not I have snipped two images taken at the same time one from firefox and one from chrome note the difference in times chrome snip is correct and firefox is not even close

Asked by wsb1 1 day ago

Answered by wsb1 1 day ago