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crashed?

Is thunderbird down?? I cannot seem to get or send e-mails. This has been going on since morning.. Since I cannot get an e-mail could you respond by text to my cel phone?… (read more)

Is thunderbird down?? I cannot seem to get or send e-mails. This has been going on since morning.. Since I cannot get an e-mail could you respond by text to my cel phone? [edited phone# from public community forum].

Asked by LeRoy Looser 6 hours ago

Last reply by James 5 hours ago

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Moving Gmail to different storage folders

I am new to Thunderbird and I store my Gmail’s in different storage folders which show up in my Thunderbird menu. How do I move individual emails to different designated … (read more)

I am new to Thunderbird and I store my Gmail’s in different storage folders which show up in my Thunderbird menu. How do I move individual emails to different designated storage folders. I do not want to use dragon drop because I might want to do a number of them so how do I simply move an individual email into a storage folder

Asked by JPM g 2 days ago

Last reply by Matt 7 hours ago

  • Solved

Can no longer navigate to Firefox Home Page

Prior to ~1 week ago, my process of using Firefox was as follows: Open a new tab, search for something, click through a few links If I couldn't find anything releva… (read more)

Prior to ~1 week ago, my process of using Firefox was as follows:

  • Open a new tab, search for something, click through a few links

If I couldn't find anything relevant in the first page of results, I'd navigate back to the Firefox Home Page and try another search. I hate going past the first page of results!

However, as of ~1 week ago, I can no longer navigate to the Firefox Home Page - why is this?

Asked by ak.mozilla 2 weeks ago

Answered by cor-el 1 week ago

  • Solved

Pressing Enter in empty search bar doesn't work anymore

I used to be able to press Enter in the empty Firefox search bar to bring up the (DuckDuckGo) search page and enter my search from there. Don't ask me why I like doing th… (read more)

I used to be able to press Enter in the empty Firefox search bar to bring up the (DuckDuckGo) search page and enter my search from there. Don't ask me why I like doing that, but now after the latest Firefox update, 128.0, on my MacBook Air I can't do that anymore. I have to type in the search bar to bring up the search page.

I know it's a small thing but I wonder if it can be put back to the way it used to be.

Asked by taina1 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

Downloading attachment in Outlook doesn't ask me where to store it

Regular download works fine, but when I try to download attachment in outlook.live.com website, it didn't ask me where to store it, but simply places it in my default loc… (read more)

Regular download works fine, but when I try to download attachment in outlook.live.com website, it didn't ask me where to store it, but simply places it in my default location, while at the same time opening the attachment even though I only want to download the file.

Asked by WaReMoN 1 week ago

Answered by WaReMoN 1 day ago

  • Solved

Compose message

Dear Mr/Ms, Can you give me one rational answer why is missing icon "Compose new message" in new version of thunderbird? The purpose of use of email app is to sent and re… (read more)

Dear Mr/Ms, Can you give me one rational answer why is missing icon "Compose new message" in new version of thunderbird? The purpose of use of email app is to sent and receive emails, isn't it? Im very dissaaponted by this move. Did you ask any user when plain to improve app? My advice is to ask people who use thunderbird app.

Asked by milan.mtel 1 day ago

Answered by milan.mtel 1 day ago

  • Solved

Livestreams unable to play only on my PC and on Firefox

Twitch, Youtube Live, Netflix, Kick... it seems any live streaming platform cannot play. I am running Linux Mint 21.3, Kernel 5.15.0. They work on a different browsers, t… (read more)

Twitch, Youtube Live, Netflix, Kick... it seems any live streaming platform cannot play. I am running Linux Mint 21.3, Kernel 5.15.0. They work on a different browsers, they all also work on Firefox my laptop, which is also on the same OS and Kernel.

I have tried everything: installed ffmpeg, installed unrestricted ubuntu codecs, refreshed firefox (twice), uninstalled/reinstalled firefox, ive tried without extensions, yet nothing.

Cant for the life of me figure it out, im not sure if its my PC or Firefox on this machine.

Asked by the.biela 1 day ago

Answered by the.biela 1 day ago

  • Solved

Email folder has a .msf but no actual file, but the emails are there in TB

In anticipation of exporting a subfolder to pdf I moved and renamed it, then ended up moving it back. Not sure what happened in that process but... My 98 emails are in t… (read more)

In anticipation of exporting a subfolder to pdf I moved and renamed it, then ended up moving it back. Not sure what happened in that process but... My 98 emails are in the subfolder when I view it in TB, but when I view it in explorer there is a .msf file but no actual file with that name. Looking through, it appears some other subfolders are missing too (in some cases the file and the .msf) but all the emails are there when I view through Thunderbird. I tried repairing the folder but that didn't help, and it won't seem to compact. I deleted the foldertree.json and that didn't help.

I am looking in Users/NAME/AppData/Roaming/Thunderbird/Profiles/XXXXX/ImapMail/imap.ionos.com/FOLDER/SUBFOLDER/SUBFOLDER (this is the path with files that have today's date).

What's my next step? Thanks

Asked by qofmiwok 1 day ago

Answered by qofmiwok 1 day ago

  • Solved

Thunderbird 128 oauth fails with gmail

I have Thunderbird 128 installed and just tried to get my gmail account set up. Everytime I try to add it, the Oauth window comes up, I log into Google, and then get a … (read more)

I have Thunderbird 128 installed and just tried to get my gmail account set up. Everytime I try to add it, the Oauth window comes up, I log into Google, and then get a "malformed url" error and the oauth fails.

Anyone else have this problem with 128? Is there a workaround?

Asked by Bob 1 day ago

Answered by Bob 1 day ago

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Archiving emails to make inbox smaller

Sorry I'm not making myself clear. I want to save the emails to where I can access them if needed later. After I have that I want to delete the older emails in Gmail to m… (read more)

Sorry I'm not making myself clear. I want to save the emails to where I can access them if needed later. After I have that I want to delete the older emails in Gmail to make the inbox and folders smaller. Thunderbird will then sync the inbox which will be considerably smaller. It appears that archiving will do this but I don't know how to copy the emails to Local Folders. It appears that Thunderbird will still be able to search & find the old emails if I need them. After deleting them, Thunderbird will be syncing the smaller inbox instead of all of them. I copied the Profiles directory from the appdata string to an external drive which it appears I have backed the profile up.

Asked by Bert Smith 1 day ago

Last reply by Matt 1 day ago

  • Solved

Email sent by mistake

質問お願い致します。 先程、誤ってメールを送信してしまいました。 受信側のメールも削除したいのです。 申し訳ありません。 回答よろしくお願い致します。 Please ask any questions. I sent an email by mistake earlier. I also want to delete the emai… (read more)

質問お願い致します。 先程、誤ってメールを送信してしまいました。 受信側のメールも削除したいのです。 申し訳ありません。 回答よろしくお願い致します。


Please ask any questions. I sent an email by mistake earlier. I also want to delete the email on the receiving side. very sorry. Thank you for your reply.

Asked by 西山潤哉 1 day ago

Answered by 西山潤哉 1 day ago

  • Solved

Thin white border left when fit screen

Hi, i just got a new laptop (Asus Zephryus G16, 2560 x 1600 screen) and after installing Firefox there is a thin white border to the left of the screen when running in fi… (read more)

Hi, i just got a new laptop (Asus Zephryus G16, 2560 x 1600 screen) and after installing Firefox there is a thin white border to the left of the screen when running in fit screen. This problem is not present when in a windowed mode or in F11 full screen.

I tried updating the Intel Arc drivers but this did not fix the problem. Changing to compatibility mode also did not fix te problem.

PS: in the uploaded screenshots it is quite dificult to see the white line(because the background is also white), but when the image is viewed in a new tab it is visible.

Thanks

Asked by Daellhin 2 months ago

Answered by Daellhin 2 months ago

  • Solved

All icons are monochrome

I got an extension called BTRoblox and after installing it made most icons black and white. I uninstalled it and nothing changed, I tried changing my theme, restarting th… (read more)

I got an extension called BTRoblox and after installing it made most icons black and white. I uninstalled it and nothing changed, I tried changing my theme, restarting the browser, going in incognito tabs, and nothing has worked. I can't figure out for the life of me what this extension did to break Firefox.

Asked by Aidan 1 day ago

Answered by Aidan 1 day ago