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error: Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window.

It's not true! Clicking on the close thunderbird button in the error message does nothing, I've uninstalled, reinstalled rebooted. I've had this laptop 3 days, do I need … (read more)

It's not true! Clicking on the close thunderbird button in the error message does nothing, I've uninstalled, reinstalled rebooted. I've had this laptop 3 days, do I need to To go back to factory settings on this laptop.

Asked by Dolphindave 1 year ago

Answered by Dolphindave 1 year ago

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Stop auto-download for Version 98.0.1 (64-bit)

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I op… (read more)

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I opened Setting>Download but there is no disable button or checkbox for that. Please help me. Thank you in advance.

Asked by miszluuna 2 years ago

Answered by Terry 2 years ago

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Downgrade from 115 to 102

Since I have problems with version 115 (ImportExportTools NG does not work in this version) I am forced to restore version 102. Unfortunately I can't find a way to downlo… (read more)

Since I have problems with version 115 (ImportExportTools NG does not work in this version) I am forced to restore version 102. Unfortunately I can't find a way to download this version anymore. A download possibility for older versions would be very helpful. Thanks a lot

Asked by Ronschui 7 months ago

Answered by Ronschui 7 months ago

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Can't import passwords from csv file

Hey all , i made backup via "export passwords" via password tab and i came back to my pc to and tried to import via csv file but when i pick my csv file nothing happens ,… (read more)

Hey all , i made backup via "export passwords" via password tab and i came back to my pc to and tried to import via csv file but when i pick my csv file nothing happens , any ideas ?

Asked by Aiakos 1 year ago

Answered by Aiakos 1 year ago

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Thunderbird v102.1.0 Won't save passwords

I recently installed version 102 and I am having an issue with password manager. I need to enter my password each time I want to check my email. If I check the box for p… (read more)

I recently installed version 102 and I am having an issue with password manager. I need to enter my password each time I want to check my email. If I check the box for password manager to save the password, I get the incorrect password error message. If I enter my password but do not check the save password box, I can retrieve my email. If I leave Thunderbird open I can retrieve email without reentering my password. If I exit Thunderbird, restart and retrieve my email, it asks me to enter my password again. I looked in security settings - My saved password box is empty and I can not add any accounts to it. I have tried deleting key3.db, cert8.db, logins.json to no avail. Any ideas?

Asked by fpuckett 1 year ago

Answered by fpuckett 1 year ago

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Firefox and Chrome open and close almost immediately on brand new computer (Windows 11)

As said in the title, both Firefox, Firefox DE and Chrome will open and crash/close instantly on my new Lenovo Legion PC with Windows 11 installed on it. Only Edge works,… (read more)

As said in the title, both Firefox, Firefox DE and Chrome will open and crash/close instantly on my new Lenovo Legion PC with Windows 11 installed on it. Only Edge works, and so far I've tried a lot of solutions : -Restart PC -Uninstall, delete files and fresh install both programs -The MSCONFIG thing and unchecking start programs -Every update Windows update recommended me -Entire new windows install, without any linking with my previous pc (which had the same problem two times already, both fixed by returning to a previous version of windows)

I believed it was a ram problem with my previous pc because it was old, but this one is completely new and has the same problem, while there's nothing except my microsoft account that is common to both PCs

I'm completely lost, help me please (writing this on another PC)

Asked by matderoubaix 1 year ago

Answered by matderoubaix 1 year ago

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Where are Thunderbird local folders, are they on he C drive of my desktop Windows 10 computer?

I want to move Thunderbird local folders to an external drive (Seagate). I am working on a desktop computer with Windows 10. Where are the Thunderbird local folders? The … (read more)

I want to move Thunderbird local folders to an external drive (Seagate). I am working on a desktop computer with Windows 10. Where are the Thunderbird local folders? The files don't display anywhere in Windows explorer. I am able to transfer all other files such as jpg. and pdf. files from the desk top computer to the external drive by dragging and dropping, but I can't locate the Thunderbird local email files so as to be able to drag and drop.

Asked by renefabr 1 year ago

Answered by david 1 year ago

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How do you reorganize the order of the folders (accounts) in thunderbird

Hi, I've recently upgraded to the 91 version and the order of the account folders have changed. i.e. the email folders and the off-line personal folders are no longer … (read more)

Hi,

I've recently upgraded to the 91 version and the order of the account folders have changed. i.e. the email folders and the off-line personal folders are no longer in their previous order. How would I change the order.

I tried moving them, but they return to their original position after every reboot of thunderbird 91.

Additionally, is there any good docs about folder paths to learn more about archiving or default settings.

Thanks,

Asked by Vince 2 years ago

Answered by Toad-Hall 2 years ago

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PDF Download

In the recent update, there is a new feature which allowed people to view pdf directly in the browser rather than downloading it. Ever since this was implemented, I am no… (read more)

In the recent update, there is a new feature which allowed people to view pdf directly in the browser rather than downloading it. Ever since this was implemented, I am not able to download any pdf, instead it keeps opening up the pdf in another tab which is not what I'm trying to do. Is there a way to fix this?

Asked by Shamil 1 year ago

Answered by Paul 1 year ago

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Profile cannot be loaded - Tried all advice I can find already

Windows 10 - 22 H2 - All updates applied AMD Ryzen 7950x + DDR5 64GB RAM + 3090 RTX GPU + Plenty of Disk Space Firefox Hi, To get myself off MS Edge (as its Chromium … (read more)

Windows 10 - 22 H2 - All updates applied AMD Ryzen 7950x + DDR5 64GB RAM + 3090 RTX GPU + Plenty of Disk Space Firefox

Hi,

To get myself off MS Edge (as its Chromium based), I've come back to FF. But after I tried installing firefox standard and even the Extended Support Release I can not run it for the first time - I get this error

Your Firefox profile cannot be loaded. It may be missing or inaccessible.

I've followed the advice in the help pages, but it hasnt fixed the issue

https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles#w_start-the-profile-manager-when-firefox-is-closed

The same happens when I run

firefox -p

The firefox App Data folder contains no profile file at all....

C:\Users\marcu\AppData\Roaming\Mozilla\Firefox

Just

2022-11-14 12:49 PM <DIR> Crash Reports 2022-11-14 12:46 PM <DIR> Pending Pings

Inside crash reports is an empty events folder, and two crash report instance files (once for each attempt to start up FF) For example

InstallTime20221104133228

The above crash file conatins

1668458789

I've tried uininstalling and wiping all files, and I wanted to try an old versions BUT the link on the page is dead

https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/ - Gives me 404

Do I have some service not running that this relies on ?

Asked by marcusobrien 1 year ago

Answered by marcusobrien 1 year ago

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Incoming server already exists

I've been happily using Thunderbird for email for many years. Recently, the gmail OAuth2 requirement has made my POP3 accounts quit working. Currently on 38.5 for Windo… (read more)

I've been happily using Thunderbird for email for many years. Recently, the gmail OAuth2 requirement has made my POP3 accounts quit working. Currently on 38.5 for Windows 10.

Following various posts, I've tried to convert two specific email accounts to imap, and things are not going well.

My primary email is already imap and works fine. I've tried multiple times to convert the other two, and my current state is I've deleted those two accounts entirely (via Account Actions). When I try to install Existing Account, I eventually get to the point where the server config seems correct, but hitting "Done" results in the above message. I'd be surprised if imap.gmail.com can only support one email address. The emails are named differently, and use different passwords. Imap is enabled via browser based access to both accounts.

Incoming server imap.gmail.com:993 Outgoing smtp.gmail.com:465

Asked by jjgurley 1 year ago

Answered by jjgurley 1 year ago

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Proton email

I am looking for a new email service provider, and Proton mail seems to always be near the top of the list. Searching Thunderbird support yields only help from a year or … (read more)

I am looking for a new email service provider, and Proton mail seems to always be near the top of the list. Searching Thunderbird support yields only help from a year or more ago. How well do proton and Thunderbird mesh currently?

Asked by gyaltnnh 2 years ago

Answered by Amelia 2 years ago

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Installing thunderbird 64bit over 32bit?

Hello I noticed that I still use thunderbird 32bit, if I download and install over it thunderbird 64bit will it keep everything from the 32bit version? (accounts, offline… (read more)

Hello I noticed that I still use thunderbird 32bit, if I download and install over it thunderbird 64bit will it keep everything from the 32bit version? (accounts, offline folders etc)

Asked by Nikolas Karampelas 2 years ago

Answered by Toad-Hall 2 years ago

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Linux Dock Icon

I am using Pop OS, which is based off of Ubuntu. Somehow I did something, and it made the icon disappear for Firefox. I figured I could easily search the internet and fi… (read more)

I am using Pop OS, which is based off of Ubuntu.

Somehow I did something, and it made the icon disappear for Firefox. I figured I could easily search the internet and find a simple solution.

I temporarily fixed it last night, but here it is missing again.

I could upload a picture, but I don't see what difference that would make. The dock at the bottom has a spot for firefox, but no icon, literally an empty spot, In the application menu it is a blank spot with Firefox worded underneath.

I have uninstalled, reinstalled, purged, deleted the application data in my user folder..

Just annoying. not a huge problem.

Asked by cadearmstrong 1 year ago

Answered by cadearmstrong 1 year ago

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moving Collections

Can't move Collections from my old phone to my new phone I have pressed sync BTW it still doesn't appear on the new phone. The photo is the two Collections containing 100… (read more)

Can't move Collections from my old phone to my new phone I have pressed sync BTW it still doesn't appear on the new phone. The photo is the two Collections containing 100 web addresses each on my old phone.

Asked by cyberdraccula 1 year ago

Answered by Paul 1 year ago

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Import MBOX to T-bird 115

Most of my old mails are stored in a MBOX file (previously gmail). I would like to import them. The import/export NG tool is not compitable with version 115. Any other ad… (read more)

Most of my old mails are stored in a MBOX file (previously gmail). I would like to import them. The import/export NG tool is not compitable with version 115. Any other add-on doesn't work. The normal import function of T-bird can't handle a MBOX file directly. Importing the zip won't work. How can I get my old mails imported?

Asked by bbotman 9 months ago

Answered by sfhowes 9 months ago

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how do I export address book in tb v. 115

My mother would like to export her very extensive address book in CSV format for safekeeping and eventually for porting it to a new email address. She recently updated to… (read more)

My mother would like to export her very extensive address book in CSV format for safekeeping and eventually for porting it to a new email address. She recently updated to Thunderbird v. 115. I can find help for exporting address books in previous versions. In v115, under Tools, I can only find that a zip file of everything in the profiles directory can be made. Am I looking in the wrong place? Any suggestions besides downgrading to v. 102?

Asked by Riseetty 9 months ago

Answered by christ1 9 months ago

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Downloading & opening .zip files

How does one specify which program opens a .zip file after it is downloaded? Presently, the download functions properly, but when I click on the file, VLC media player o… (read more)

How does one specify which program opens a .zip file after it is downloaded?

Presently, the download functions properly, but when I click on the file, VLC media player opens; have no idea why; how can I specify 7-zip File Manager instead?

Thank you. Appreciate.

Asked by Hikermann 1 year ago

Answered by user104147805413306348376805769878442569366 1 year ago

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Download PDF Without Opening in New Tab

Starting about a week ago, every time I try to download a PDF file, it opens in a new tab instead of actually downloading. I have to copy the link and paste it into the G… (read more)

Starting about a week ago, every time I try to download a PDF file, it opens in a new tab instead of actually downloading. I have to copy the link and paste it into the Google Chrome app to make it download properly. How do I fix this?

Asked by tjlford 1 year ago

Answered by Paul 1 year ago

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Thunderbird Gmail OAuth2 failing with Thunderbird detected a potential security threat and did not continue to accounts.google.com

TB version: 115.1.0 (64-bit) Windows 10 (corporate laptop) Fresh laptop, fresh install of TB. When trying to connect email@example.com (not really my email), TB correct… (read more)

TB version: 115.1.0 (64-bit) Windows 10 (corporate laptop)

Fresh laptop, fresh install of TB.

When trying to connect email@example.com (not really my email), TB correctly detects that my domain is hosted at Google, configures IMAP and SMTP for OAuth2, and pops up the window to authenticate.

Instead of an authentication prompt, I'm met with this error:

URL: https://accounts.google.com/o/oauth2/auth?response_type=code&client_id=<CHOMP>aq8lmia8j<CHOMP>.apps.googleusercontent.com&redirect_uri=http%3A%2F%2Flocalhost&scope=https%3A%2F%2Fmail.google.com%2F+https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fcarddav+https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fcalendar&login_hint=user%40example.com

Text: Did Not Connect: Potential Security Issue

Thunderbird detected a potential security threat and did not continue to accounts.google.com because this website requires a secure connection.

Asked by matt193 8 months ago

Answered by matt193 8 months ago