rounded corners

Hi, I'd like to remove the rounded corners ( they are too big) everywhere in the Firefox browser. The suggestions I've found online aren't helping me. Do you have a solut… (read more)

Hi, I'd like to remove the rounded corners ( they are too big) everywhere in the Firefox browser. The suggestions I've found online aren't helping me. Do you have a solution for beginners?

Solved 11 3 10

Unable to Attach Files to Emails

Dear Thunderbird Support Team, We are experiencing a problem with the attachment feature in Thunderbird following a recent system update on our computer. Since the update… (read more)

Dear Thunderbird Support Team,

We are experiencing a problem with the attachment feature in Thunderbird following a recent system update on our computer.

Since the update, the Attach option in emails no longer works, preventing us from attaching files to our outgoing messages. We use this feature very frequently in our daily work, as we regularly send documents by email, so this issue is causing significant difficulties for us.

Could you please help us resolve this problem? We would appreciate any guidance or troubleshooting steps you could provide.

Thank you in advance for your time and assistance. We look forward to hearing from you.

Kind regards, Exterra

Solved 1 2

Unable to see the VPN button for the new free VPN

Hi, I am on Firefox version 150, but I can't see the new free VPN button. I wanted to try it out, but I can't see it anywhere in my settings. Any advice would be apprecia… (read more)

Hi, I am on Firefox version 150, but I can't see the new free VPN button. I wanted to try it out, but I can't see it anywhere in my settings. Any advice would be appreciated.

I was following https://support.mozilla.org/en-US/kb/built-in-vpn?utm_source=www.firefox.com&utm_medium=referral&utm_campaign=whatsnew-150#w_turn-on-vpn-in-firefox , but there isn't a button like it shows

Solved 7 2 2148

Firefox won't launch on non-admin accounts on macOS Golden Gate

I updated my Mac to macOS Golden Gate. Tried to update Firefox from a non-admin account. It failed. Went to admin account, deleted Firefox and reinstalled from a new dmg … (read more)

I updated my Mac to macOS Golden Gate. Tried to update Firefox from a non-admin account. It failed. Went to admin account, deleted Firefox and reinstalled from a new dmg download. All fine in the admin account. But the non-admin account (where I work day to day) won't even launch a Firefox window. It asks for admin access to install a helper. I can't see why it needs this but have given it via username and password, but it still doesn't launch. The dock icon says "Running in Background" when I hover over Firefox and the icon bounces. But no browser window

Solved 2 2 60

How does the in browser PDF viewer remembers save location for different documents?

When viewing a PDF in Firefox the URL bar indicates the file was downloaded to a temporary folder. If I then select "Save" from the PDF toolbar; or if I right click and s… (read more)

When viewing a PDF in Firefox the URL bar indicates the file was downloaded to a temporary folder. If I then select "Save" from the PDF toolbar; or if I right click and select "Save page as" it opens a save dialog to the location I previously saved the same category of PDF to. For example I have separate folders for invoices, if the PDF is my electricity invoice it somehow knows and opens the electricity folder. If it is a water invoice, it automatically opens the water folder.

Whilst this is indeed quite handy, I do not understand how Firefox is doing this; nor do I understand whether this may be a privacy risk in some circumstances and should therefore be configurable.

Solved 4 2 111

In Jira, Drag & Drop File Attachment is not working.

When I try to attach file via drag & drop, the Firefox always display "Download file" as attachment. I don't know why because it properly worked before. but after som… (read more)

When I try to attach file via drag & drop, the Firefox always display "Download file" as attachment. I don't know why because it properly worked before. but after some updates, drag & drop is not working.

The version of Jira at my office is not changed for years(v8.12.1#812002-sha1:7c28d59) and drag & drop is working via Chrome, Edge and etc.

Solved 4 2 121

WhatsApp Web is not working properly in Firefox.

I am using Firefox on my computer, but WhatsApp Web is not working correctly. The page does not load properly, or some features are not functioning as expected. I have tr… (read more)

I am using Firefox on my computer, but WhatsApp Web is not working correctly. The page does not load properly, or some features are not functioning as expected. I have tried refreshing the page and restarting the browser, but the problem continues. Please help me fix this issue.

Solved 1 2 90

Update to 157..0.1 wiped out tabs and bookmarks like it was a clean install

Desktop version update to 157.0.1 acted like a fresh install. Prompted me to import from previous browser. Firefox was my previous browser. I have my bookmarks backed up,… (read more)

Desktop version update to 157.0.1 acted like a fresh install. Prompted me to import from previous browser. Firefox was my previous browser. I have my bookmarks backed up, but lost all my tab groups, which is a huge problem to try and recreate. Lost downloaded themes. Lost downloaded extensions. Why did this happen? I can't imagine it was by design.

Solved 2 2

langue French

Bonjour, La langue FRENCH est cochée dans mes paramètres et pourtant à chaque ouverture de la boite mail, tout est en anglais ! Je veux uniquement la langue FRENCH. Merci… (read more)

Bonjour, La langue FRENCH est cochée dans mes paramètres et pourtant à chaque ouverture de la boite mail, tout est en anglais ! Je veux uniquement la langue FRENCH.

Merci

Solved 6 2

Firefox extremely buggy and locks up after updating to rev 157.0

Yesterday (10/1/26) Firefox went through SEVERAL updates to v.157.0. Now, it behaves extremely buggy and locks up if I try to open more than one window. It was never th… (read more)

Yesterday (10/1/26) Firefox went through SEVERAL updates to v.157.0. Now, it behaves extremely buggy and locks up if I try to open more than one window. It was never this pathetic! I want to revert back to the previous version. Yes, I am running Win10.

Also, now it will not even close properly. I have to go into program manager to kill all of the subprocesses that have spawned. I DON'T LIKE THIS VERSION AT ALL!!!!!

Solved 2 2

Twitter/X Login Impossible

Logging in to Twitter/X is no longer possible as of a couple of days ago. After entering the username, pressing the "Next" button does nothing. Using the Desktop or Mobil… (read more)

Logging in to Twitter/X is no longer possible as of a couple of days ago. After entering the username, pressing the "Next" button does nothing. Using the Desktop or Mobile version of the site makes no difference.

Solved 14 2 776

Firefox 157 won't save downloads properly, just upgraded today from 156 and didn't have a problem before.

Today I upgraded to v157 and since then can't download files properly. I thought it wasn't doing anything, but on checking my Downloads folder found that it was saving f… (read more)

Today I upgraded to v157 and since then can't download files properly. I thought it wasn't doing anything, but on checking my Downloads folder found that it was saving files in there but with random file names and adding .part to the end. My settings haven't changed, "always ask" is checked, but it doesn't ask me where to save, just puts it in Downloads. This has never happened before. I tried changing the file download location and it downloaded to the specified folder but still without asking). I can remove the .part and the file will open, but I don't know how to stop it doing this. I never had this problem before upgrading to 157. Can someone tell me how to fix this or is it a glitch in v157? Many thanks

Solved 6 2 10

After recent update my bookmarks toolbar appears blank.

After a recent update my bookmarks toolbar appears blank. It is shown, but empty. When I go to the bookmarks menu I find all of the bookmarks shown as being on my bookm… (read more)

After a recent update my bookmarks toolbar appears blank. It is shown, but empty. When I go to the bookmarks menu I find all of the bookmarks shown as being on my bookmarks toolbar. How do I get them back where they belong?

Solved 16 2 51

Messages of sent folder are disappeared

Hello! All the messages in the sent folder have been lost. When I use webmail, all the messages appear normally. I sent a test message from Thunderbird 151.0 (64-bit) / W… (read more)

Hello! All the messages in the sent folder have been lost. When I use webmail, all the messages appear normally. I sent a test message from Thunderbird 151.0 (64-bit) / Windows 10 (64-bit) and the message does not appear anywhere in Thunderbird, but I can see it in "webmail". I added the same email account to TB on another PC and I have the same problem. I have deleted this specific email account from TB and reinstalled it, but the problem persists. In Outlook (iPad and PC) it works normally. Other email addresses of the same domain work normally everywhere. The email server provider cannot help me and claims that there is a technical problem on my side. Is there anyone who has any idea on how to solve this particular problem? Thank you.

Solved 3 2 91

Every time there is an update, Firefox creates a new profile and hides all passowrds etc.

Every time there is an update, Firefox creates a new profile and hides all passwords etc. It is therefore impossible to work with it now. With 157 I now have a worthless … (read more)

Every time there is an update, Firefox creates a new profile and hides all passwords etc. It is therefore impossible to work with it now. With 157 I now have a worthless Firefox, because all links, passwords, settings etc have been cleared and a new profile has been created.

Solved 3 2