• Solved

After upgrade to Windows 11, Firefox won't open anymore.

Hi, I've upgraded to Windows 11 today and couldn't open Firefox since. Things I've already tried: Reinstall Firefox and delete all old files (Appdata & Program fi… (read more)

Hi, I've upgraded to Windows 11 today and couldn't open Firefox since. Things I've already tried:

  • Reinstall Firefox and delete all old files (Appdata & Program files)
  • sfc /scannow and DISM.exe /Online /Cleanup-image /Restorehealth
  • Windows compatibilty mode
  • Firefox Troubleshoot mode won't open either
  • ipconfig /release & /flushdns & /renew
  • netsh int ip reset & netsh winsock reset

When opening Firefox in any way, i get a white window/just the window border which immediatly closes. When trying to start troubleshoot mode, the small window has the same issue.

I also checked the crashlogs and none were generated. The Windows event-logger also has no entries.

BTW: Here is a video of whats happening: https://youtu.be/AJP4rqZFxlY

I have no idea what to do - send help please.

Asked by galotta.f 2 months ago

Answered by zeroknight 2 months ago

  • Solved

Firefox Setting on Startup: Open previous windows and tabs not working

I always set Firefox to open the previous sessions tabs when starting. For some reason during the start up over the past several days Firefox opens to the home page only.… (read more)

I always set Firefox to open the previous sessions tabs when starting. For some reason during the start up over the past several days Firefox opens to the home page only. I then have to search the history to find the closed tabs. Except for this problem, Firefox is working perfectly.

Does anyone have any suggestions as to why this is going wrong and a possible way to fix it?

Asked by PhilG 3 months ago

Answered by cor-el 3 months ago

  • Solved

Facebook News Feed on my laptop

For the past week, when I sign into Facebook, the news feed is constantly refreshing itself. Once in a while the first post will stay, but the remainder of the news feed … (read more)

For the past week, when I sign into Facebook, the news feed is constantly refreshing itself. Once in a while the first post will stay, but the remainder of the news feed keeps refreshing. It is impossible to read anything as posts flash on and off, mostly off. The news feed is the only thing that is affected, visiting pages for likes and groups load and display properly, as do the games I play. The same occurs if in the private window mode. This does not happen if in the Chrome browser. What can be done to correct this situation?

Asked by phambel 3 months ago

Answered by phambel 3 months ago

  • Solved

IE Tab extension...

There used to be an extension called "IE Tab". It allowed you to right click on the link, and open the site in a tab, using Internet Explorer, for sites that didn't work … (read more)

There used to be an extension called "IE Tab". It allowed you to right click on the link, and open the site in a tab, using Internet Explorer, for sites that didn't work properly in Firefox. I was wondering if anybody knows of any similar extension that would do the same for Edge? I can't open Twitter (X) using Firefox anymore, but I can open it using Edge. I don't like Edge (obviously), but I have no choice. Thanks in advance!!!

Asked by carlrgoodwin 3 months ago

Answered by cor-el 3 months ago

  • Solved

Is there a way to open all the synced tabs at once in firefox mobile?

So, I have 3 devices I have sync turned on, two laptops, and android phone. Laptops are where I do most of my actual work work, but the phone is where I get ideas … (read more)

So, I have 3 devices I have sync turned on, two laptops, and android phone. Laptops are where I do most of my actual work work, but the phone is where I get ideas and orders and things like that from, so where I do a lot of that stuff from. Now, I know how to open all on the laptops, but, I have only found a way to do this one tab at a time on android.

and I have been slowly opening the tabs one at a time, but i have around 840 tabs left to open.

I know this will severely slow the phone down for a while, while it attempts to do this, but I am more than willing to set my phone down over night for this..

Asked by Katerpie 3 months ago

Answered by Katerpie 2 months ago

  • Solved

"this page is slowing down firefox"

How can I turn this message off? Some sites I visit give me that message, it shows up when I'm typing a reply to something which pushes the page lower and fouls up my ab… (read more)

How can I turn this message off? Some sites I visit give me that message, it shows up when I'm typing a reply to something which pushes the page lower and fouls up my ability to keep typing, then if goes away, comes back, goes away ... I just want to kill the message entirely. I'm not worried about speed, there's nothing to fix, I just want the message gone.

Asked by rayandrews 3 months ago

Answered by cor-el 3 months ago

  • Solved

WebGL

Using Windows 10 22H2 and Firefox 122.0.1 Yesterday I had no problem opening the map on purpleair.com. Today I can't. Get error: Error: Failed to initialize WebGL … (read more)

Using Windows 10 22H2 and Firefox 122.0.1 Yesterday I had no problem opening the map on purpleair.com. Today I can't. Get error:

Error: Failed to initialize WebGL

TypeError: DE is undefined.

But I can open this same website map in Google Chrome browser with no problem. What changed in Firefox and how do I fix it. And why do I need to fix it, since it all works fine in Chrome

Thanks a bunch,

Mike

Asked by Mike Marshall 3 months ago

Answered by Mike Marshall 3 months ago

  • Solved

CAN NOT find the file path location of Firefox.exe application.

Hello, James here. I CAN NOT find the Firefox application file location. There is no option to show file path upon right click of the desktop icon and I can not locate i… (read more)

Hello,

James here. I CAN NOT find the Firefox application file location. There is no option to show file path upon right click of the desktop icon and I can not locate it in File Explorer. I have done an entire (C:) drive search and turned up nothing. C:\Users\(username)\AppData\Local\Mozilla Firefox does not exist in my file system. I am at a loss here and it's driving me bonkers!

Asked by jbab52 3 months ago

Answered by Paul 3 months ago

  • Solved

Firefox crashes when right-clicking or pasting (ctrl v)

Firefox crashes whenever I use ctrl v or right click, and pulls up a window that it crashed. Whenever I start it back up, it says it wasn't able to restore session, then … (read more)

Firefox crashes whenever I use ctrl v or right click, and pulls up a window that it crashed. Whenever I start it back up, it says it wasn't able to restore session, then restores it anyway after I press to restore it. Another thing is whenever I try and upload a file onto a site it crashes as well. I'm on Mac OS x 13 and reinstalling firefox hasn't fixed it. This is relatively sudden, it happened about around 3 days ago for the first time, and at the same time I noticed it happening certain sites also started giving me '502 Bad Gateway' errors. Does anyone know what's happening and how to fix it? Thanks in advance!

Asked by gori 3 months ago

Answered by zeroknight 3 months ago

  • Solved

Security certificate

Since within no more than two hours after the validity of a new security certificate began I could no longer receive emails in Thunderbird (although I can in other email … (read more)

Since within no more than two hours after the validity of a new security certificate began I could no longer receive emails in Thunderbird (although I can in other email programs or webmail) I keep getting asked to add a security exception but cannot do so. The certificate and the pop-up screen are attached. The location shown is that of my service provider. I am using Thunderbird 115.7.0 in Windows 10. What can I do?

Asked by Gene 3 months ago

Answered by Gene 3 months ago

  • Solved

K-9 Mail - IMPORT SETTINGS

I wish to try K-9 Mail on my Android - eventually I want Thunderbird. When I start K-9 it offers me "IMPORT SETTINGS" and then says CHOOSE FILE. What file(s) do I need … (read more)

I wish to try K-9 Mail on my Android - eventually I want Thunderbird. When I start K-9 it offers me "IMPORT SETTINGS" and then says CHOOSE FILE. What file(s) do I need to bring over from my Thunderbird profile to get 1. the address book(s) and 2. the email account data?

Asked by Andrew Hunt 3 months ago

Answered by Andrew Hunt 3 months ago

  • Solved

cannot send emails

I'm using Thunderbird 115.7.0 (64 bits). Cannot send messages from my email account: katy.vandenhoek@gmail.com. It says it cannot make connection to server smtp.gmail.co… (read more)

I'm using Thunderbird 115.7.0 (64 bits). Cannot send messages from my email account: katy.vandenhoek@gmail.com. It says it cannot make connection to server smtp.gmail.com. Receiving emails is OK. The other emailaccounts are working OK. Looks like there is something wrong with the authentification. Reïnstalling Thunderbird didn't help.

Asked by katy.vandenhoek 3 months ago

Answered by katy.vandenhoek 3 months ago

  • Solved

Thunderbird: Copies of messages not being saved in SENT folder

Hi all, Two days ago, copies of messages I send stopped being automatically saved to my TBird SENT folder. This is the case whether I send the messages to myself or othe… (read more)

Hi all,

Two days ago, copies of messages I send stopped being automatically saved to my TBird SENT folder. This is the case whether I send the messages to myself or other addressees.

I use Windows 10, TBird 115.6.1, and Gmail (with POP3 for the affected account).

BTW, this is not happening with an IMAP account I also use with TBird. Copies of messages I sent continue to be automatically saved to that account's Sent folder (as usual).

After researching this problem for several hours today, I've found that it's not an uncommon issue. The general advice is to navigate to Tools > Account Settings > Copies & Folders, check the Place a copy in, select Other, then point to the Sent folder of the affected account. (Alternatively, a copy can be requested to be placed in the Sent folder under Local Folders, which is actually what I've had set for many years of using TBird).

I tried sending multiple test emails to no avail. Nothing solved the problem of no copies in SENT. Despite that, every time I sent a new email, my Sent folder message count showed the addition of one more message, but no message appeared. Right now my Sent folder says there are 14 messages there, but none actually appear. The folder is empty.

I then tried several other alternative suggestions from Mozilla and other websites. Nothing works. Copies of emails I send are being saved to my Sent folder on Gmail webmail. Just not in Thunderbird.

I also tried the REPAIR option for my Sent folder. No effect. Shut down the program, re-started it, etc.

I verified that I had set TBird as an exclusion in Windows Security.

As a last resort (since this is a very troublesome problem!) I created a new "Copies" folder under my Local Folders and set the "Place a copy in" that new folder instead of into Sent. That did actually work. Copies of emails I sent after that did show up in that new "Copies" folder.

I would appreciate any assistance you can give, as I suspect my TBird Sent folder has somehow become suddenly corrupted. If so, can you suggest how to proceed. Thanks very much!

Asked by kakaako 4 months ago

Answered by kakaako 4 months ago

  • Solved

Password problem

Suddenly today my Thunderbird email account on my desktop won't send or receive mails until I enter the password. When I add in the correct password it doesn't accept it … (read more)

Suddenly today my Thunderbird email account on my desktop won't send or receive mails until I enter the password. When I add in the correct password it doesn't accept it but just comes back asking for it again. I suspect it is best to change my password but don't know how to do that. Incidentally the account is working fine on my phone and tablet with the same password but not on my desktop. Can anyone help? Thanks.

Asked by Mike Gibb 4 months ago

Answered by Matt 4 months ago

  • Solved

Thunderbird receives but cannot send emails again.

I had given up on TB several months ago, but recently downloaded it again. After a couple of hours of messing with it, I was able to get it to send emails again. All wa… (read more)

I had given up on TB several months ago, but recently downloaded it again. After a couple of hours of messing with it, I was able to get it to send emails again. All was good for about 3 weeks and all of a sudden, it quit sending emails again, for no reason. I had not made any changes in the settings and I'm sure msn had not. Really getting tired of this, but I still prefer TB's customization over the other email software like Outlook, etc.

Any suggestions on how to get it working for good would be greatly appreciated, or I'll have to go back to Outlook and stay with them. This is getting old.

Asked by CGB1 4 months ago

Answered by CGB1 4 months ago

  • Solved

All live Twitch channels "offline" despite that they are streaming

As of recently, every time I try to watch someone on Twitch, where the video feed would normally be is the streamer's offline banner image. Chat is working fine, and is a… (read more)

As of recently, every time I try to watch someone on Twitch, where the video feed would normally be is the streamer's offline banner image. Chat is working fine, and is active despite the stream not being displayed on my end. If I check the Twitch mobile app the stream displays as normal, so I know they are currently streaming. I tried disabling all of my add-ons and restarting the browser to no avail. I am a noob, so please be patient with me. I have attached images of an example, but this happens with any live channel, not just ones I am following (I do not have any active subscriptions as far as I know).

Asked by boarself 5 months ago

Answered by boarself 5 months ago

  • Solved

Firefox randomly crashes when switching tabs

Firefox has recently (within about a week or so) begun to crash randomly for me when switching between open tabs. The problem can be reliably replicated with ~6 tabs open… (read more)

Firefox has recently (within about a week or so) begun to crash randomly for me when switching between open tabs. The problem can be reliably replicated with ~6 tabs open, while quickly cycling between them. Firefox has been updated, and the crash still occurs even in troubleshooting mode. The most recent reported crash is Crash ID: 54793083-0841-470c-ae8a-687030240105. The flagged 'Crash Reason' is EXCEPTION_ACCESS_VIOLATION_WRITE

Asked by erikander87 4 months ago

Answered by erikander87 4 months ago

  • Solved

can not install google translate

Hi there Can not install google translate on my toolbar. When clicking the "puzzle" to access extensions google translate is there but it's greyed out, thus not accessib… (read more)

Hi there

Can not install google translate on my toolbar. When clicking the "puzzle" to access extensions google translate is there but it's greyed out, thus not accessible, when clicking on it there are no options to pin to toolbar as other extensions have that option, clicking on options if shows "manage extension" " remove extension" and " report extension"

Asked by manueldeoliveira 5 months ago

Answered by zeroknight 5 months ago