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I was interested in seeing how the profiles worked so I clicked yes to creating one, but once I set another one up I realised I would have to use a separate Mozilla account on it and I would prefer to keep everything on one browser and account. I tried to delete the profiles but it said it would delete all my bookmarks and data, is there any other way to hit undo or something and go back to the way it was before (without profiles)?

I have various shortcuts saved on the shortcut page comes up after logging in. Its set to 2 rows.. I use it every day. Used it this morning and working perfectly. Been out and when I came back the page is totally blank. I've tried sytem restore to 5th October but makes no difference. I use Windows 10 and read that Firefox are continuing to support Windows 10 I'm visually impaired and use a desktop PC with a large screen. I'm not PC techically knowledgeable. How do I restore my shortcuts or how do I re create them?

A month ago I downloaded Linux Ubuntu 24.04.3 onto my Microsoft Surface Pro. Was never able to get the touch screen to work, but, the printer worked fine. After the recent Firefox update, however, I am unable to print. The preview page does not load. Not tech savvy, here, definitely not an administrator. How do I fix this? Thanks for any help.

Thunderbird is not synchronizing with Mailfence. My other email accounts (Outlook, Gmail) work fine. TB connects to them, downloads message headers and displays the number of messages correctly. With Mailfence, the messages stop at "connected to imap.mailfence.com" and stalls there. The message disappears after a few seconds and nothing else happens. This happened this morning when I first launched TB. I then got an update to 128.11.1. No change. I did receive the Windows Update 2025-06 Cumulative Update sometime overnight prior to launching TB.

I cannot send emails and always get the same error message, no matter what steps I have taken. This has been the situation for nearly 48 hours. During this time I have undertaken the following steps, as advised by Thunderbird (TB)/ Optus and Google (not in order).

Checked SMTP server settings (many times), Re-booted the Router, Uninstalled and reinstalled TB, Changed the number of Server Connections to Cache from 5, down to 1 (as suggested by the TB Notification), Tried sending a test message to my other email address on several occasions, but got the same error message. I have checked my Webmail account and can send and receive from and to my email accounts from within webmail.

As required in the TB help file, The following information is provided: SMTP settings (attached). Mail Provider is Optusnet. ISP is Firefox. Antivirus is Trend Micro Maximum Security Version 17.9. OS (details attached).

If I have neglected any required info please ask. Any assistance would be greatly appreciated.

Thank you. Flin

I've been using Firefox since forever but over the last couple of months, the auto translate subtitles (to English) hasn't been working when watching Youtube videos. There's a thread on the Youtube support site with nearly 40,000 posts of people with the same issue and tonight I was trying to watch a video where the hosts talk in Italian, so I use auto translate to English subtitles but no subtitles appear. It will show Italian language subtitles.

I've gone back through this Youtube channel's history trying videos I've previously watched from months/years ago when auto translate used to work but even they're not working now.

I decided to try the video in Edge browser and to my surprise the auto translate to English worked there. They also work in Chrome.

So what could be causing this issue on Firefox, which started about August time?

This is quite bizarre as I assumed all the processing/translation was done by Google/Youtube so in what way can Firefox be part of this issue?

To be clear, subtitles in the (foreign) language the people are speaking, works. Subtitles translated from that language to English (or other languages) has stopped working. Subtitles translated from that language to English IS working on Edge and Chrome browser.

I updated firefox through apt, and since then, have not been able to log into twitch I am on ubuntu 24

apt list --installed | grep firefox firefox/mozilla,now 144.0.2~build1 amd64 [installed]

Attempting to log in returns the generic "Your browser is not currently supported"

I am trying to migrate to new Android phone and I am having great difficulty with migrating the firefox profile wholesale. The adb backup method fails. The sync method will not transfer addon settings (I have extensive list of ublock origin filters). Besides I would like not to touch cloud for profile migration.

I have tried https://github.com/Rob--W/firefox-android-backup-restore but that failed epically (and I am very technical person).

I do not want to root the android (it breaks banking apps).

What now?

Really appreciate the suggestions.

I am not looking forward to re-login to all the sessions and recreate all the filters.

My browser has been hacked by searchingswift.com, I've read all the article's I can find on getting rid of it with no luck. I've completely uninstalled everything including the mistake that brought it in (Coverseen miss pick file), but no luck.

Here's what I get after a complete reinstall and deleting any Firefox stuff I can find.

"https://searchingswift.com/?path=firefox/newtab&u=ee6fb4108559ab17&subid=11119&channel=1"

I'm getting ready to do a backup from a month ago, but I'm not sure if this will come back in with my Firefox sign in.

Windows 11 and New Firefox

After the most recent Firefox update for iOS, none of my shortcuts work. They’re all still there - or it looks like they are - but whenever I tap on one of them, I return to the page I was just on - no loading, no changes, no nothing. I am still on iOS 18.6.2, but this wasn’t an issue before the Firefox update.

Is it possible to make a donation to Mozilla without providing so much personal information? I got a message on Firefox today asking for a donation, but when I tried to do that, I was asked for my home address. It's a general rule of internet marketing that people who use the internet would rather do anything than pay for something, so it's bad psychology to impose unnecessary conditions when you're asking for a donation. I don't have to provide my home address when I make donations to other organisations, so why does Mozilla need my home address? I apologize if this is the wrong place to ask this question, but I can't find anywhere else to ask it!

Thanks,

Shaun.

When I send an email it automatically puts a copy in my Sent folder so I can access it at a later time; but yesterday this wasn't happening. What do I do to get this to work again and can I retrieve the ones I lost? Appreciate your help. Linda

This is not the first time you have sent an email to me indicating I should "View all sites where your info is exposed", and each time I receive your emails the sites you suggest are sites I have never seen before, let alone logged into with a password.

I use a Password Organizer Book, with all of my logins and passwords for each site I use. I do not use a password app, and have NEVER used a password app. Each time I go to the website you suggest, It's always a site I have never seen before so it would be impossible to login and change the password. I always check my Password Organizer Book to make sure.

I don't know what you want me to do since I cannot login to the website you are suggesting. Is there action I should be taking? I don't know what it would be, but if you know please let me know.

anyone know how to recover my email contacts in latest version ot TB, theyve dissapeared since using spam aniallater , with is now uninstalled.

i have the same email acct on my other pc , could i recover everything from therte as its intact thanks

also my TB spam filters have now dissapeared [but still seem to be working] but filtering the wrong things. thanks if anyone can help

Others have mentioned this but I'm not sure if there is a fix/anything is being done. The threads are all from previous Thunderbird versions.

I use Thunderbird for work. I have to find specific emails and folders - get to them quick. I am no longer able to do this. It's really distressing.

This is something really basic, that should be the default or else really easy to change.

I'm on a Windows machine and using Thunderbird 140.3.0esr. I've been using Thunderbird since 2003 and never had any problems. Now I'm panicking!