• Archived

Duplicates in TB 115 on IMAP accounts in both the inbox and sent folder

I'm having an issue that's related to 115 as I didn't have this problem on 102. This is also not related to gmail, live.com, icloud or other exchange accounts, only my I… (read more)

I'm having an issue that's related to 115 as I didn't have this problem on 102. This is also not related to gmail, live.com, icloud or other exchange accounts, only my IMAP accounts are having this problem. I have it set to a unified folder and I display both sent and inbox in the thread. Some of the items in the inbox show twice and some, if not most of the items in the sent folder on the thread show twice as well.

Asked by chunnel 1 year ago

Last reply by chunnel 1 year ago

  • Archived

Thunderbird stopped sending emails - timeout to smtp.twc.com

Two days ago Thunderbird no longer would send emails (been using it without problems for 7 years) I have read all the previous posts on this. Tried sending emails after d… (read more)

Two days ago Thunderbird no longer would send emails (been using it without problems for 7 years) I have read all the previous posts on this. Tried sending emails after disabling firewall and Malwarebytes without success. I can receive emails sent from my Spectrum email account (still works). I can send emails from my iPhone using the identical Outgoing Server Settings. The settings are in the screenshot. Also downloaded the latest version of Thunderbird today. Didn't fix it. To get around the problem right now is I am composing my emails (IMAP), saving them in my drafts and then sending them from my iPhone.Any ideas? Thank you!

Asked by lgarner1954 1 year ago

Last reply by lgarner1954 1 year ago

  • Solved
  • Archived

Inbox emails disappeared

The inbox had about 18 months worth of emails. I deleted three emails that had been flagged by Thunderbird as spam. Then I went to the trash folder and permanently dele… (read more)

The inbox had about 18 months worth of emails. I deleted three emails that had been flagged by Thunderbird as spam. Then I went to the trash folder and permanently deleted the trash that included many other unwanted emails.

When I returned to the inbox, the full list of emails was present but after clicking on any email there was no email content shown. A new email came in and the content was shown for that email.

The sent folder still shows all the sent emails.

After looking for solutions on the web, I selected the inbox, right clicked and opened properties. I then selected "Repair Folder". Now, the only email shown in the list is the new email that came in after the issues started.

I have looked for crash reports and it says there are no crash reports.

Suggestions....? Thank you, Peter

Asked by peter838 6 months ago

Answered by peter838 6 months ago

  • Solved
  • Archived

tb-lost everything

i had the latest version 115 and i decided to install the previous version coz some things didnt go my way. i opened it and its supernova - i lost everything like setting… (read more)

i had the latest version 115 and i decided to install the previous version coz some things didnt go my way. i opened it and its supernova - i lost everything like settings, my local folders etc. how can i go back to all my settings i had in this supernova version?

Asked by Slawomir Dzwonek 1 year ago

Answered by Toad-Hall 1 year ago

  • Archived

Set up your existing email address

Set up your existing email address will not work. Thunderbird stopped working no outgoing no incoming. Deleted account then downloaded new Thunderbird. Entering correct n… (read more)

Set up your existing email address will not work. Thunderbird stopped working no outgoing no incoming. Deleted account then downloaded new Thunderbird. Entering correct name, correct email address and password (also tried with no password) finds set up on Mozilla ISP sever. Select 'Done' brings up message "Cannot log in to server.Probably wrong configuration, username or password".

This unsolvable for me now as I have tried everything I know and suggested in Help.

Asked by KSI 1 year ago

Last reply by david 1 year ago

  • Archived

Getting inbox copied to Local Folders - Unable to set path error

Hi, In Thunderbird (fresh install of 115.01) on Win 10, I'm trying to set my (pop) Server Settings Local Directory to: C:\Thunderbird\Profiles\rxd7d4d1.default\Mail\L… (read more)

Hi,

In Thunderbird (fresh install of 115.01) on Win 10,

I'm trying to set my (pop) Server Settings Local Directory to:

C:\Thunderbird\Profiles\rxd7d4d1.default\Mail\Local Folders

that is where years of my prior emails are stored. I can see them in the Local Folders.

I'm just trying to make my Verizon mail save locally into that location also.

However, I get the error:

The Local Directory path "C:\Thunderbird\Profiles\rxd7d4d1.default\Mail\Local Folders" is not suitable for message storage. Please choose another directory.

Why exactly is Thunderbird choking on that path? What can I do about it?

This is the path where all my history is stored. I moved there from the Appdata/Roaming area, which has the same problem!

Many thanks to anyone who can provide a precise answer!

Asked by steve.johns 1 year ago

Last reply by steve.johns 1 year ago

  • Archived

Thunderbird 115, mail delivery error alert "timeout exceeded"

Hi, After installing Thunderbird 115, when sending an email, very often I will receive an email alert stating (see image - spanish screenshots): Delivery failure: An… (read more)

Hi,

 After installing Thunderbird 115, when sending an email, very often I will receive an email alert stating (see image - spanish screenshots):

Delivery failure: An error occurred while sending mail: outgoing server error (SMTP). The server responded xxxxx.domain.net Errro: timeout exceeded.

Asked by Abelardo A.M. 1 year ago

Last reply by Wayne Mery 1 year ago

  • Archived

can not send

I use thunderbird for my email - have been using thunderbird for years and love it. :) Below is the message I get, I only this error when using thunderbird, not whe… (read more)

I use thunderbird for my email - have been using thunderbird for years and love it. :)

Below is the message I get, I only this error when using thunderbird, not when sending messages from the outlook 365 account with the same email.

This make me think this is not a outlook server error??? how do i fix this.

Thank you in advance.

pt@lrn2sew.com 12/05/23

Asked by pt13 11 months ago

Last reply by pt13 11 months ago

  • Solved
  • Archived

Cannot adjust height of the reading pane v115

Hi, My reading pane on v115 will only adjust downwards but I would like to adjust it upwards as was possible in previous versions. Just to confirm what I mean, it will … (read more)

Hi,

My reading pane on v115 will only adjust downwards but I would like to adjust it upwards as was possible in previous versions.

Just to confirm what I mean, it will only go down, so making the reading pane smaller (or disapppear) and the thread pane larger.

I would like to make it go the opposite way, upwards to make the thread pane smaller.

Is there some code, css etc that can make it happen correctly?

Asked by Paul 1 year ago

Answered by Toad-Hall 1 year ago

  • Archived

Having authentication problem with thunderbird when it tries to get office 365 outlook email. It says it has a problem but not how to fix it. I use OAuth2.

Having authentication problem with thunderbird when it tries to get office 365 outlook email. It says it has a problem but not how to fix it. I use OAuth2.

Asked by Andyheritageable kadak 1 year ago

Last reply by Roland Tanglao 1 year ago

  • Solved
  • Archived

Outlook Account problem

After upgade Thunderbird to 115.0.1 version, all my outlook.com email accounts encounter an error: Warning: Potential Security Risk Ahead Thunderbird detected a potentia… (read more)

After upgade Thunderbird to 115.0.1 version, all my outlook.com email accounts encounter an error:

Warning: Potential Security Risk Ahead Thunderbird detected a potential security threat and did not continue to account.live.com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

What is the problem? Doesn't TB support outlook.com accounts anymore?

thanks.

Asked by eswn 1 year ago

Answered by eswn 1 year ago

Taskbar badge on T-bird 115 icon remains after email has been read

Two emails arrive, and the badge displaying "2" appears on the taskbar icon for T-bird V. 115, POP, on a Windows 11 computer. There are no other unread emails. One email… (read more)

Two emails arrive, and the badge displaying "2" appears on the taskbar icon for T-bird V. 115, POP, on a Windows 11 computer. There are no other unread emails. One email is read, and the 2 remains, instead of decrementing to 1. Then the second unread email is read, and the "2" still remains. The only way to get rid of the "2", which is now a false reading, is to close and reopen T-bird. Is there any reason, other than a bug, for the badge on the T-bird icon to be entirely unresponsive to reading all the remaining emails in the list? Are any Win 11 settings relevant for this issue area? [T-bird was downloaded yesterday, so up to date.]

Asked by Quenchoo 3 months ago

Last reply by Quenchoo 3 months ago

Calendar lost?

Somehow I was running an unsupported ver 129 on a Win 10 system, not sure how. I was getting a warning message at startup. I decided to install the latest supported ver… (read more)

Somehow I was running an unsupported ver 129 on a Win 10 system, not sure how. I was getting a warning message at startup. I decided to install the latest supported ver 128. I did that over the ver I was running and did not save, export or rename anything. Just one install over the other. I have lost my calendar that I spent months building. Did I lose it? Any possibility it is still around hiding somewhere? Help please, but I am prepared for the worst for being hasty in my decision. Cheers, TR

Asked by T Robinson 2 months ago

Last reply by Matt 2 months ago

  • Archived

Message content not displaying

Hi, I upgraded to Thunderbird 102.6.0 (and just now to 102.6.1) and after the upgrade, one of the email accounts I use will display the headers, but not message content.… (read more)

Hi,

I upgraded to Thunderbird 102.6.0 (and just now to 102.6.1) and after the upgrade, one of the email accounts I use will display the headers, but not message content. When I click on the messages in that inbox, I just get a blank page without even the "reply" or "delete" toolbar.

The inbox was working fine before the upgrade and the account that is not working has the same settings (except the first part of the email address) as an account which is working.

Any help appreciated.

Thanks!

Asked by zlevy 1 year ago

Last reply by Wayne Mery 1 year ago

  • Locked
  • Archived

Potential Security Risk Ahead

Thunderbird is completely unusable in the latest release. Attempting to set up a gmail based account results in "Warning: Potential Security Risk Ahead Thunderbird de… (read more)

Thunderbird is completely unusable in the latest release. Attempting to set up a gmail based account results in

"Warning: Potential Security Risk Ahead

Thunderbird detected a potential security threat and did not continue to 192.168.1.250. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details."

That's it. No options, no explanation, no KB articles, nothing. It just doesn't work. But why is Thunderbird trying to open a web connection to my local machine? If it's trying to talk to itself, why can't it? This is clearly an issue with trying to authenticate to Google as it happens after auth, but come on, this is a given requirement these days. If your app doesn't work out of the box (MacOS 13 btw), it may as well not exist for the OS, so this is very confusing.

Trying out older versions was a real comedy of failures as well. Too old and it's just a disaster. Too new and it just self updated to 115 again which doesn't work. So kinda seems like this is not a functional app anymore, at least not on Mac. Baffling. I guess it can only be used with legacy style email systems.

Asked by yadinf 1 year ago

Last reply by yadinf 1 year ago

  • Archived

Thunderbird - outgoing email won't send

I receive incoming email on Thunderbird, but cannot send mail. I have used Thunderbird for years, never updated it and this problem just started yesterday (7/25/23). I h… (read more)

I receive incoming email on Thunderbird, but cannot send mail. I have used Thunderbird for years, never updated it and this problem just started yesterday (7/25/23). I have gotten an error message saying "login to server smtp.nycap.rr.com failed". I have called my ISP, Spectrum, and ascertained that my email account with them is functioning, so the issue is something with Thunderbird.

Asked by bparker38 1 year ago

Last reply by Arvidd 1 year ago

  • Solved
  • Locked
  • Archived

Thunderbird Supernova - Blank Search results.

Just was updated to Thunderbird Supernova. Now when I perform a search with the unified toolbar I get a list of results, but anytime I select one of the results a new ta… (read more)

Just was updated to Thunderbird Supernova. Now when I perform a search with the unified toolbar I get a list of results, but anytime I select one of the results a new tab is open with a Blank message.

I've re-indexed my emails as per : https://support.mozilla.org/en-US/kb/rebuilding-global-database but that hasn't helped.

Anyone else having this problem and found a solution? The only work around I have so far is to use the Ctrl-Shift-F which works, but is a little slower.

Thanks, Robert

Asked by rs41 1 year ago

Answered by Roland Tanglao 1 year ago