Having the same troubles on different phones, Xiaomi 13T Pro and Samsung Galaxy S24 Ultra

I am having different issues with the app, close to everytime i use it. For example, i did a reinstall yesterday because i was not able to open the amazon prime gaming co… (read more)

I am having different issues with the app, close to everytime i use it. For example, i did a reinstall yesterday because i was not able to open the amazon prime gaming content... i tried to claim some free game content there, i had to login for it which i did, but after that a site showed up wich where written..."Looking for something?"..on Chrome everything worked fine.. there is even more, please contact me

Asked by Timo Steinke 4 days ago

Last reply by Wendlland Tabler 1 day ago

Canvas is not load correctly in Firefox v126

I have restarted and updated both firefox and my computer and disabled all of my security extensions for Canvas. However I still do not have any content loading for assig… (read more)

I have restarted and updated both firefox and my computer and disabled all of my security extensions for Canvas. However I still do not have any content loading for assignments or quizzes.

Asked by Claidhim 1 day ago

Last reply by cor-el 1 day ago

thunderbird continues to download 1 of 2 and 2 of 2 repetitively, nonstop

Thunderbird seems to be hung up in a circular reference. It continues to download 1 of 2 and 2 of 2 repetitively, nonstop. This is continues process without ceasing. It s… (read more)

Thunderbird seems to be hung up in a circular reference. It continues to download 1 of 2 and 2 of 2 repetitively, nonstop. This is continues process without ceasing. It seems be slowing do the whole system.

Asked by Jack Eichert 4 days ago

Last reply by sfhowes 1 day ago

Thunderbird 115.11.0 (64-bit) not accepting Gmail password, however Outlook and web DO work

Thunderbird 115.11.0 (64-bit) Edition Windows 11 Home Version 23H2 Installed on ‎10/‎22/‎2022 OS build 22631.3593 Experience Windows Feature Experience Pack 1000.22700.10… (read more)

Thunderbird 115.11.0 (64-bit) Edition Windows 11 Home Version 23H2 Installed on ‎10/‎22/‎2022 OS build 22631.3593 Experience Windows Feature Experience Pack 1000.22700.1003.0

Processor 12th Gen Intel(R) Core(TM) i7-1260P 2.10 GHz Installed RAM 16.0 GB (15.7 GB usable) Device ID 5E92FCAE-C72A-4252-8BD4-D8E95E052268 Product ID 00342-22036-83915-AAOEM System type 64-bit operating system, x64-based processor Pen and touch Touch support with 10 touch points

Thunderbird refuses to connect to Gmail with password. Fresh install of Thunderbird. New password (triple verified I'm using the same password) OAuth2 enabled Gmail account entered correctly, Thunderbird contacts Gmail, secondary authentication text sent and verified, refuses to connect.

Outlook Office 365 - works gmail.com - works Thunderbird - "Unable to log in at server. Probably wrong configuration, username or password"

Incoming IMAP SSL/TLS imap.gmail.com

Outgoing SMTP SSL/TLS smtp.gmail.com

Asked by Paul Krummenacker 1 week ago

Last reply by sfhowes 1 day ago

Weebly editor has garbled labels, only visible on Firefox latest upgrade.

I've used Weebly for website building for many years. After the latest Firefox upgrade, the Weebly editor display labels are overwritten with other text, as in the attach… (read more)

I've used Weebly for website building for many years. After the latest Firefox upgrade, the Weebly editor display labels are overwritten with other text, as in the attached images. I've checked on Chrome, Safari and Vivaldi browsers, none of which have the same problem. Opening in safe mode has the same effect.

Asked by malewis2 2 days ago

Last reply by cor-el 1 day ago

Donation page each time I open Thunderbird

Each time I open Thunderbird email, a page on firefox opens requesting a donation. This has been going on for weeks. I reached out to Thunderbird, and all suggestions hav… (read more)

Each time I open Thunderbird email, a page on firefox opens requesting a donation. This has been going on for weeks. I reached out to Thunderbird, and all suggestions have failed to resolve the problem. Most recently I was instructed to submit the problem here. I hope this is sufficient for requesting assistance. I would like to forward our list of communications and cannot discover a method to do so. If you send me an email address, I can give all that information. Thanks, Norma Bauer cabauer@northlink.com

Asked by cabauer1030 1 week ago

Last reply by Wayne Mery 1 day ago

Profile needs to be removed from Firefox

Hello, I am trying to remove a profile from Firefox and this message is above the profile I want to delete. This profile is in use in another application and it cannot … (read more)

Hello,

I am trying to remove a profile from Firefox and this message is above the profile I want to delete.

This profile is in use in another application and it cannot be deleted.

I have searched the Mozilla support site and can't figure out what application is using that profile.

I'm using: Macbook Pro Mac OS Sonoma 14.0 Firefox v 126.0 (64-bit)

Please help! Thank you! Jordan

Asked by jordan34 1 day ago

Last reply by cor-el 1 day ago

Problem

For some reason now, every time I go to type a response to an e-mail, the program loads hundreds of lines of text below my earlier sent message. Need help as to how to … (read more)

For some reason now, every time I go to type a response to an e-mail, the program loads hundreds of lines of text below my earlier sent message. Need help as to how to fix this problem ?

Asked by LTeyler 1 day ago

Last reply by david 1 day ago

Failure to save sent emails

I've used Thunderbird for many years and occasionally a message I've sent takes ages being saved, then finally it isn't. This has become more frequent recently together … (read more)

I've used Thunderbird for many years and occasionally a message I've sent takes ages being saved, then finally it isn't. This has become more frequent recently together with having to re-enter my email password. I use Ubuntu (22.04.4 LTS) so I don't use anti-virus software and I don't use other email clients (only Thunderbird 115.10.1 64 bit).

I sometimes briefly lose my internet connection, though seemingly not when the email malfunctions, so could my old BT hub be the source of the problems? In the absence of any other solution maybe it's time to get a Chromebook and see if that's any better with Thunderbird. Firefox also now freezes a couple of times a week (and not being an IT wizard I hate not knowing what incantations to type into the terminal when anything goes wrong.)

Asked by Andrew Smith 2 days ago

Last reply by david 1 day ago

How to make images show in visible sizes?

When I view emails with photos attached inline (both in preview pane and fully opened) i can't see the images as they are massive and go way off the screen. Is there a se… (read more)

When I view emails with photos attached inline (both in preview pane and fully opened) i can't see the images as they are massive and go way off the screen. Is there a setting to provide some kind of sensible default so the images are sized within the email i am looking at, so i can view them without downloading and opening in a photo viewer? thanks

Asked by mozilla516 6 days ago

Last reply by david 1 day ago

thunderbird has stopped downloading my hotmail and gmail emails

upgraded to Windows 11 , and thunderbird has not worked since then ! I am a Senior person who needs to speak with a real person. PLEASE call me in Sydney Austral… (read more)

upgraded to Windows 11 , and thunderbird has not worked since then !

I am a Senior person who needs to speak with a real person.

PLEASE call me in Sydney Australia, or send me a local telephone number of someone who can help me !

Asked by c_jhill 2 days ago

Last reply by david 1 day ago

How to purge local copies of email for IMAP accounts

Once you add a new account, you have to race to open up the settings and turn off the "Download all mails" setting that is hardwired as the default. Even after having don… (read more)

Once you add a new account, you have to race to open up the settings and turn off the "Download all mails" setting that is hardwired as the default. Even after having done that, I am left with GB of copies of mail messages that I don't want to store on my local system.

How do I get rid of those local copies? Compacting doesn't seem to do it - there's no "Compact now" button in any case. I don't know what "when it will save over N MB in total" means, exactly. Save compared to what? Now 50% off!

Likewise, if I have Message Synchronizing (Keep messages in all folders etc) turned off, but Disk Space - Synchronize all messages locally regardless of age is still selected, is it going to download copies anyway or no?

If it will download anyway, or if it already did download, if I change the Synchronizing setting to "only the last 30 days" will it remove the older local copies? When?

The only "recover disk space" option deletes both local copies and originals on the remote server.

There really should be a "purge local copies" action available in the client. It may be that it is OK to go out to the OS and remove certain files myself, but maybe it won't be in the future. Every note that is about "Simply open a Terminal window..." describes specific files that don't quite match what I see here in May of 2024 on a Mac. But the tool itself knows what can be removed safely.

Asked by bradbulger 2 days ago

Last reply by david 2 days ago

Still not clear on Thunderbird cache

My Thunderbird cache is using a gigabyte of disk space. I'd like to clear it, but it's not clear to me if I would be wiping out stored messages when I do that. I like t… (read more)

My Thunderbird cache is using a gigabyte of disk space. I'd like to clear it, but it's not clear to me if I would be wiping out stored messages when I do that.

I like to download my emails to my computer (and keep copies on the server, too). I thought that was what I was doing, since I can view my emails when offline, but maybe I'm just accessing the cached copies?

Will I lose my old emails if I clear the cache?

Asked by Catemaco 3 days ago

Last reply by david 2 days ago

Unable to connect to your IMAP server. You may have exceeded the maximum number of connections to this server

Upgraded my Ubuntu server from 18.04 -> 20.04 and now I'm getting this error message "Unable to connect to your IMAP server. You may have exceeded the maximum number o… (read more)

Upgraded my Ubuntu server from 18.04 -> 20.04 and now I'm getting this error message "Unable to connect to your IMAP server. You may have exceeded the maximum number of connections to this server" from TB on my desktop. I've tried reducing the number of cached servers, and restarting my phone and nothing works.

Asked by Andrew DeFaria 4 months ago

Last reply by diane37 2 days ago

Firefox not showing/displaying Yahoo! Comments

This current version of Firefox (126.0) is preventing Yahoo! Comments from showing/displaying in ANY Yahoo! article. After I finished reading a Yahoo! article, the Yahoo!… (read more)

This current version of Firefox (126.0) is preventing Yahoo! Comments from showing/displaying in ANY Yahoo! article. After I finished reading a Yahoo! article, the Yahoo! Comments is viewed but upon clicking on Comments, it just disappeared. It happens in any Yahoo! article with Comments. I used Safari to see if I experience similar issue but Safari is able to show/display Yahoo! Comments upon clicking on them. I have no other browser plug-in or app in Firefox preventing Yahoo! Comments from showing, it seems to be a Firefox JavaScript issue.

Asked by Rob 2 days ago

Last reply by Agent virtuel 2 days ago