All Products Support Forum

Until yesterday everything was fine. I was able to complete recaptcha. But when I tried searching something today, I couldn't do it because of the recaptcha. It was stuck on infinite loading. Every website I visited the problem was there. I tried fixing it from the tips I found in the forum here but nothing seems to work. I was frustrated. Then I tried Brave browser and it was working. Please help me fix this problem. Thank you.

I have a little annoying problem with google and firefox that appeared (don't know if it is firefox bug or a google new policy) In the past when i did a research on google with firefox, the "sharing my location" popup only appeared when i did a location related request (weather, shop/restaurant, roadmap, local news, etc) or only once for few days, but now (like few weeks or months) i have this annoying popup appear basically everytime, even for random search like math formula or fictional stuff (does pikachu or naruto jutsu really need my location?), and even when i type the same research twice, firefox ask for location again, like if it has a golden fish memory of few seconds. How to stop this popup appear when it is not needed without having it permanently enabled or disabled for google site.

the Ask to Save Website Passwords Option keeps Deselecting itself, it will not stay selected

Because of that, the Auto fill Username & Password fields do not populate.

I have already Uninstalled Firefox, removed all files from my system, deleted all Firefox App Data from my system, Reinstalled Firefox from Scratch, reconfigured all, but can not get this working correctly

Please Help Joe Marino marinojo@verizon.net

I'm trying to give permission to a website to use my microphone, but if I copy in the web address, the "Allow" button doesn't appear & so when I hit "save changes" nothing happens.

I recently downloaded and installed Thunderbird but forgot my primary password. Have tried the solutions available at the Mozilla website with no luck. I have also deleted the program and my Mozilla account, and started over from scratch. Still no luck.

During my absence my house maid created a Google account for herself on my Firefox browser, which is confusing my browsing as it is also a default account. I wish to remove my maid's account but cannot find how. Please help. I am using Windows 10.

Dear Sir

I have an issue regarding receive and sending an email from my thunderbird account. So i just take a look for SMTP server port without editing any parameter, after that i try to login the thunderbird account using mail app on my Android. But i cant login on the android then my account on thunderbird PC is error. The error said:

Sending of Username did not succed. Mail server <my mail server> responded: Protocol Error. 14

Because of that error, i cant sending or receiveng email via thunderbird. Can anyone please give your advice to solve my issue?

Thankyou...

Hi I have a problem with the configuration of my Firefox. (I hope it is not something more serious like a malware or a security break)

Firefox version 124.0 (64bit) Os: Windows 10 Pro (64bit) 10.0.19045 Build 19045

Step to reproduce

1. 1. I go to: https://wwws.tesoro.es/index.aspx (website of the Spanish gov)
2. 2. I click on the link: Cl@ve in the center of the page (that should bring me to https://pasarela.clave.gob.es/Proxy2/ServiceProvider)
3. 3. I receive an error page "Did Not Connect: Potential Security Issue" "SEC_ERROR_UNKNOWN_ISSUER" (see the attached screenshot)

Things I tried

• I followed the same steps on Chrome on the same machine

The website works

• I followed the same steps on the same Firefox in Incognito mode on the same machine

The website DOESN'T work

• I followed the same steps on a completely new Firefox profile on the same machine

The website DOESN'T work

• I followed the same steps on Firefox on a different machine (same Firefox version, windows 11)

The website works

I loaded the postcode lottery website but it's completely blurred. I last checked the same website last month, and it worked fine. I have cleared the cookies from Firefox, but the result is the same. It appears clear for a moment, then blurs. No pop-ups asking to accept cookies. It works fine using Chrome. Any idea why Firefox won't display it properly? It loads the National Lottery website, so it's not about gambling sites I guess.

Hello!

Firefox on Android won't display pop-ups. I've checked privacy setting but there's no checkbox for a popup blocker. Also tried about:config but didn't find any setting to change. Any ideas on how to be sure Firefox is comfigured to allow popups? I participate on a Zoom webinar and can't start Zoom through Firefox so have to use Chrome.

Thanks!

I used to be able to print my usernames and password list. I can only see it in an abbreviated form using the latest Thunderbird revision (with Microsoft). Any suggestions?

Long time Firefox user on Linux. Password manager has never saved passwords, but I just lived with it. Recently, I tried setting a primary password, and now I can't log in to eBay, or Mozilla. On eBay, I type my user ID and the continue button is greyed out. On Mozilla, now I get "Local storage and cookies are required", but I DO have them turned on. I tried to change/set the Primary Password, and I get "Unable to change Primary Password". Is there a file protection/privilege problem? How can I track this down? Thanks, Jon

When I load www.foxnews.com a popup box comes up and says to view the news to turn off my ad blocker, and then makes the site inoperable. I can't find an ad blocker so I'm thinking I might have a security setting wrong. I can view the website in Chrome with no problem. Any help is appreciated. Gary