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saved messages unreadable on new Win10 PC

Local Folders now just show impab-1mab, etc rather than subdirectory names. All messages in Local Folders unreadable. I tried deleting .msf files & rebuilding, but n… (read more)

Local Folders now just show impab-1mab, etc rather than subdirectory names. All messages in Local Folders unreadable. I tried deleting .msf files & rebuilding, but no help.

Running POP3, T'Bird 59.0b1 (32-bit)

Asked by theHook 2 years ago

Answered by Toad-Hall 2 years ago

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Why do I get a pop-up warning, "Thunderbird can't update to the latest version"?

This is a newer, better version of a question that I previously bungled badly. As of this morning, I was running TB 68.1.0 (32-bit) on Windows 10 Pro (10.0.18362). Every … (read more)

This is a newer, better version of a question that I previously bungled badly. As of this morning, I was running TB 68.1.0 (32-bit) on Windows 10 Pro (10.0.18362). Every day or two, I was getting a pop-up window warning me that TB couldn't update to the latest version and I needed to download a "fresh copy". This warning had a whiff of strangeness about it, so rather than using the link provided, I downloaded the latest version from the Mozilla site and installed it. Even though I'm now at the latest version on the release channel, I'm still getting the same warning, (see attached screenshot). Is this a legitimate warning coming from TB? If so, what do I need to do to dismiss it?

Asked by wbforbestx 1 year ago

Last reply by D-M Outlook 9 months ago

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why does firefox keep downgrading

I upgraded to v 47.0.2. Verified that I was now on the correct version. Later, It says that there is an update available, and it is v 47.0.2. I check and I'm on v 45.0.1.… (read more)

I upgraded to v 47.0.2. Verified that I was now on the correct version. Later, It says that there is an update available, and it is v 47.0.2. I check and I'm on v 45.0.1.

This has happened a few times now. At first I thought, I thought I did that, must have been confused. Then, must have been on the other machine.

Now, I'm very sure that I was on v 47.0.2 yesterday. Today It says I'm on v 45.0.1 again. This time it was immediately after FF crashed. I can't verify that was true the other times.

Asked by bwhite 3 years ago

Answered by bwhite 3 years ago

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1. Thunderbird 68.1 is empty after update. 2. Unable to open Troubleshooting and Options 3. Keeps updating after reinstalling older version

Thunderbird performed an automatic update to 68.1 from 60.9 today. Upon restart of the program, TB came up in 68.1 with empty fields. No mailboxes. Won't start Options. C… (read more)

Thunderbird performed an automatic update to 68.1 from 60.9 today. Upon restart of the program, TB came up in 68.1 with empty fields. No mailboxes. Won't start Options. Can't start Troubleshooter. Everything from 60.9 is gone, and I can't figure out how to bring it all back in 68. I can uninstall 68 and reinstall 60, and everything goes back to normal, but then the automatic update cycle starts again. Please help!

Asked by horseybob 1 year ago

Answered by Matt 11 months ago

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How do I install version 28 over 29?

I want to return to version 28. Version 29's interface is hideous. I installed the add-on which supposedly makes it look like version 28, but it doesn't. I have downloa… (read more)

I want to return to version 28. Version 29's interface is hideous. I installed the add-on which supposedly makes it look like version 28, but it doesn't.

I have downloaded version 28. All I need to know is: Do I uninstall version 29 before installing version 28, or can I install version 28 over version 29 without uninstalling it first? I want to keep all my bookmarks.

I have already turned off automatic updates.

Asked by Purebeads 6 years ago

Answered by Purebeads 6 years ago

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Updating yahoo mail account

I got a message from yahoo mail saying they will no longer support current sign in methods. They give instructions for how to update thunderbird for the new settings, whi… (read more)

I got a message from yahoo mail saying they will no longer support current sign in methods. They give instructions for how to update thunderbird for the new settings, which basically involves deleting the old yahoo account and setting up a new one. Following those instructions results in all of my mailboxes and messages being deleted -- what a brilliant solution! I have years of messages I don't want to lose. Fortunately I had a backup of my .thunderbird directory (this is Linux, thunderbird v. 68.11.0)

See here for how NOT to do this "upgrade": https://help.yahoo.com/kb/new-mail-for-desktop/SLN27791.html?impressions=true Don't follow those instructions or you will lose all of your messages and mailboxes.

So, is there a way I can delete and re-install the account settings using the automatic features yahoo wants, without losing everything?

Asked by doctordruidphd 2 months ago

Answered by Toad-Hall 2 months ago

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Downloads window not showing

For the last few days my Firefox does not display the downloads window. I have tried to follow the suggestion set out in Firefox Help ie Tools --> Options --> Gene… (read more)

For the last few days my Firefox does not display the downloads window. I have tried to follow the suggestion set out in Firefox Help ie Tools --> Options --> General

But my General Tab doesn't show under Downloads the option to check the box "Show the Downloads window when downloading a file". Under Downloads, the only option shows "save files to Downloads" and "Always ask me where to save files".

Any suggestions on how I can get to --> Downloads the option to check the box "Show the Downloads window when downloading a file".

Thank you in anticipation

Asked by P1234 7 years ago

Answered by cor-el 7 years ago

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installing flash player

Every time I install adobe flash player, it says it was successively installed. But, when I go to try and use it for a music video, it says the video needs for me to inst… (read more)

Every time I install adobe flash player, it says it was successively installed. But, when I go to try and use it for a music video, it says the video needs for me to install flash player. I've installed flash player multiple times, to no avail. I keep getting the message, I need to install flash player, even though I installed it, and adobe said it was installed successively. What in the world gives??? Can you help? Thank you.

Asked by sciencemagic 7 years ago

Answered by jscher2000 7 years ago

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Headers only downloadable, cannot download rest of message

The headers on email messages are downloaded, but when I try clicking on "Download the rest of the message", nothing happens. Accordingly, I am unable to download the bul… (read more)

The headers on email messages are downloaded, but when I try clicking on "Download the rest of the message", nothing happens. Accordingly, I am unable to download the bulk of the message or its attachments. Thanks Daniel

Asked by Daniel777 3 years ago

Answered by Wayne Mery 3 years ago

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How to cancel Sky email so as to setup Thunderbird.

Some 2-3 years ago I switched ISP from Sky to Plusnet, but my wife did nothing and continued to use Sky email, and somehow it still worked. Last week her PC was infected … (read more)

Some 2-3 years ago I switched ISP from Sky to Plusnet, but my wife did nothing and continued to use Sky email, and somehow it still worked.

Last week her PC was infected with the new Locky ransomware, attempts to remove the encryption proving fruitless, it was necessary to wipe the disc and restore a 2 month old image.

Everything else is now OK, she still receives email from Sky, BUT IS UNABLE TO SEND MAIL as she has no idea of her password – the couple she uses on sites that are not security risks do not work. I am no longer a customer of Sky for TV or email, and Sky mail now goes through Yahoo, who do not offer support.

So I set her up on my Plusnet account, in accordance with the instructions on their site, but at the end it asks for her Sky password. Stalemate.

I phoned Plusnet support again and was told it would be necessary to cancel the Sky account on Thunderbird, but as they do not support TB, could not tell me how to do so.

Unless somebody here knows how to cancel the Sky mail without knowing user name or password, it looks as though she’ll have to make do with the inconvenience of web mail.

Asked by georgelee3 4 years ago

Answered by Zenos 4 years ago

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Tbird says its up-to-date but keeps asking me to update?

I use Windows 10 Pro and Tbird ver. 68.1.0 (64-bit). Help> About Tbird says I'm up to date yet every morning I get a small window that asks me if I would like to up… (read more)

I use Windows 10 Pro and Tbird ver. 68.1.0 (64-bit). Help> About Tbird says I'm up to date yet every morning I get a small window that asks me if I would like to update Tbird. Why is this if I'm up-to-date? Second, I tried the update and the update opened as a new install w/o incorporating anything such as my existing sent messages, trash, contacts and most importantly my local folders. How best to handle this if in fact it really is a update?

Thanks.

Asked by TheBaron 1 year ago

Answered by christ1 1 year ago

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Home Content options missing after update to 61.0

After updating to 61.0 (64 bit) my Home Content options disappeared, leaving a blank page when opening new tabs. From research, I see there should be a Firefox Home Conte… (read more)

After updating to 61.0 (64 bit) my Home Content options disappeared, leaving a blank page when opening new tabs. From research, I see there should be a Firefox Home Content section in about:preferences#home . Mine has no Firefox Home Content options listed, just options for New Windows and Tabs (see screenshot). I have tried disabling all addons and closing/reopening Firefox but it made no difference.

How do I get my Home Content options back?

I would like to be able to have web search in the home page (not the address bar) and my top sites pinnable there, like it was before the 61.0 update, instead of the blank home page I am now seeing when opening new tabs.

Asked by mozillification 2 years ago

Answered by philipp 2 years ago

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When i send an email in mail merge it is going into the templates section and not in the sent section

When i send an email with mail merge it is going into the templates section and not in the sent section and i am not receiving the emails. Im pulling it through from a cs… (read more)

When i send an email with mail merge it is going into the templates section and not in the sent section and i am not receiving the emails. Im pulling it through from a csv file with just an email column. What is going on? Thanks in Advance.

Asked by simonapprovedvitamins 2 years ago

Answered by Toad-Hall 2 years ago

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Already newer version exist for same version

I have had this issue since version 43. I am now running version 46.01 on a Mac OS Yosemite and when I reinstall version 46.01 after a few days I get a message that a a n… (read more)

I have had this issue since version 43. I am now running version 46.01 on a Mac OS Yosemite and when I reinstall version 46.01 after a few days I get a message that a a newer version already exists. Firefox reports 46.01 and at the time of this comment June-3-2016 there is no newer version. If I reinstall say the next day I don't get the newer version message.

What is changing in Firefox that makes reinstalling the same version believe it is installing over a newer version?

Asked by Mace2 4 years ago

Answered by Mace2 4 years ago

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Why am I not able to update Flash in FF 62.0.3 (64bit)?

have tried several times to download this September 2018 update. Never had a problem with Flash updates before. I am not computer savvy. All I can do is follow instruct… (read more)

have tried several times to download this September 2018 update. Never had a problem with Flash updates before. I am not computer savvy. All I can do is follow instructions on the update page.

Asked by juliap 2 years ago

Answered by McCoy 2 years ago

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Thunderbird for Mac Can't Access E-Mail - unable to login to server

I've followed the troubleshooting for installing Thunderbird for Mac (both 68.3.1 and 72.0b3), but I still can't get it to access my 2 GMail accounts in Mac OS 10.11 (El … (read more)

I've followed the troubleshooting for installing Thunderbird for Mac (both 68.3.1 and 72.0b3), but I still can't get it to access my 2 GMail accounts in Mac OS 10.11 (El Capitan)?? Ironically, Thunderbird 3.1.11 works fine on an older Mac OS 10.4.11 (Tiger), but just too slowly for me....??

I've tried both auto-configure, and manually configuring the accounts, but I keep getting an error saying it can't get to the gmail server?? I've also tried No Authentication, but it still won't go through....??

I think it really should be a lot easier to configure than this--can anybody help fix this??


Thanks! --Jackie

Asked by jyoung1 9 months ago

Answered by Matt 9 months ago

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Windows 7, had to change user profile, lost all my Thunderbird info. please help.

Worm or virus caused me to have to change my user profile in Windows 7. I have everything back looking more or less like it did before this disaster on my computer and I … (read more)

Worm or virus caused me to have to change my user profile in Windows 7. I have everything back looking more or less like it did before this disaster on my computer and I am once again able to get into Internet Explorer but when I go to my Thunderbird email, it is as if I have never used it before and it wants me to set it all back up again. All contacts are gone and all my old emails etc. How can I proceed to try to fix this problem?

Asked by Fishrman 5 years ago

Answered by christ1 5 years ago

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Adobe Flash player installer version 23.0 will not open

I keep getting a window telling me to update my flash player as the old one is "vulnerable". I've downloaded the installer for the latest version from various locations b… (read more)

I keep getting a window telling me to update my flash player as the old one is "vulnerable". I've downloaded the installer for the latest version from various locations but when I double click to open it nothing happens. I've since removed my out-dated version as I thought this might be the problem so now I have nothing. Help!

Asked by cloggy_saint 4 years ago

Answered by jscher2000 4 years ago

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How do I download yahoo webmail into Thunderbird, including folders?

I used to use Thunderbird exclusively. When I got a new computer, I was unable to get Thunderbird to work properly (don't remember why), so I started using Yahoo's webmai… (read more)

I used to use Thunderbird exclusively. When I got a new computer, I was unable to get Thunderbird to work properly (don't remember why), so I started using Yahoo's webmail. Well, it appears to me that Yahoo is having problems on their end, and I want to retrieve and save my emails on their server and start using Thunderbird again. I need to know the precise steps that I must take in order to setup Thunderbird so that it can download my emails from Yahoo's webmail, INCLUDING the sub folders and the emails in them.

HELP!

Asked by Todd_W_White 3 years ago

Answered by user1121639 3 years ago