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I think the last update did not work, and now I cannot open jpeg attachments with windows picture and fax viewer, it is not listed in the tools/options drop dow

daylor
daylor
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I don't believe the last Thunderbird update worked, there was a very fast error message. But since then I cannot open jpeg attachments in Windows Picture and Fax Viewer. If I go to Tools, then options, the jpeg line is grayed out, and the drop down menu does not show Windows Picture and Fax Viewer. The windows picture and fax viewer still works on my computer, but not for opening attachments.

I don't believe the last Thunderbird update worked, there was a very fast error message. But since then I cannot open jpeg attachments in Windows Picture and Fax Viewer. If I go to Tools, then options, the jpeg line is grayed out, and the drop down menu does not show Windows Picture and Fax Viewer. The windows picture and fax viewer still works on my computer, but not for opening attachments.

All Replies (3)

user01229325
user01229325
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Go back to the attachment tab in options and delete the entry tor jpeg. The next time you try to open one you should be asked for the preferred application. Select Picture and Fax Viewer.

daylor
daylor Question owner
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I did as you said - deleted the entry for jpeg, but when I tried to open one there is not an option for Picture and Fax Viewer in the drop down, and it can't be found by browsing. It's just not there anywhere even though I can see pics in it except in email attachments.

user01229325
user01229325
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From this discussion it is next to impossible to find. http://www.softwaretipsandtricks.com/forum/windows-xp/5073-where-windows-picture-fax-viewer-hiding.html