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Why wont my yahoo toolbar save my preferences? It will on IE, just not FF

  • 1 reply
  • 1 has this problem
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  • Last reply by WilIP

PandemoniumRaven
PandemoniumRaven
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About 2 weeks ago, my Yahoo toolbar stopped saving my toolbar preferences (ie apps quick links to sites such as Facebook or Pinterest). I can sign in to Yahoo, change the TB preferences, and as long as I don't log out of FF, they will stay. As soon as I sign out they go back to default settings. After searching the Yahoo forums I see that it's not just me having this issue, but no one in the Yahoo forums can figure out what's happened and of course we get no help or answers what so ever from Yahoo as they have literally cut off email and phone communication. I noticed tonite that it does save them on the Yahoo toolbar in Internet Explorer. I really don't like IE as I have far too many problems there, have always used FF. This leads me to believe that the problem may exist in the FireFox network. PLEASE help us!

About 2 weeks ago, my Yahoo toolbar stopped saving my toolbar preferences (ie apps quick links to sites such as Facebook or Pinterest). I can sign in to Yahoo, change the TB preferences, and as long as I don't log out of FF, they will stay. As soon as I sign out they go back to default settings. After searching the Yahoo forums I see that it's not just me having this issue, but no one in the Yahoo forums can figure out what's happened and of course we get no help or answers what so ever from Yahoo as they have literally cut off email and phone communication. I noticed tonite that it does save them on the Yahoo toolbar in Internet Explorer. I really don't like IE as I have far too many problems there, have always used FF. This leads me to believe that the problem may exist in the FireFox network. PLEASE help us!

All Replies (1)

WilIP
WilIP
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It sounds like your browser is only configured to store cookies until you close Firefox, at which point they are all deleted. Cookies allow the websites you visit to store information on your computer such as your user interface preferences, so that after you changed some setting it stays that way until the cookie is deleted (usually when it expires which is often an arbitrarily long time such as 100 years). If there is no cookie to indicate a preference, then the default settings will be used - in this case that you don't have any quick links on your toolbar and you don't wish to save any.

Here is how solve your problem:

  • Click the orange Firefox button in the top left (or 'Tools' if you don't have the button)
  • Go to 'Options' > 'Options' (or just 'Options' if you clicked 'Tools')
  • In the new window click the 'Privacy' heading/tab
  • Where it says 'Firefox will:', choose 'Use custom settings for history'
  • Make sure that 'Accept cookies form sites' is checked, and that where it says 'Keep until:', 'they expire' is selected

You may need to restart your browser for the changes to take effect.