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ff ver 28 wont recognize new printer

  • 7 replies
  • 1 has this problem
  • 8 views
  • Last reply by bitbyter

bitbyter
bitbyter
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I was using a brother lazer printer HL1435 on my desktop using Windows XP pro. I installed a Kodak ESP3250 printer and all other programs accept the new default printer. When I went to about:config and searched for print I found only references to the Brother HL1435. I reset the print.printer reference and restarted Firefox. When I go to file print nothing happens. i went back to the config file and reset all items starting with print and restarted firefox. Firefox still will not print and the config file has no printer listed.

I was using a brother lazer printer HL1435 on my desktop using Windows XP pro. I installed a Kodak ESP3250 printer and all other programs accept the new default printer. When I went to about:config and searched for print I found only references to the Brother HL1435. I reset the print.printer reference and restarted Firefox. When I go to file print nothing happens. i went back to the config file and reset all items starting with print and restarted firefox. Firefox still will not print and the config file has no printer listed.

Chosen solution

I installed my printer into my laptop and firefox recognized it with no problem. Both my laptop and desktop are running Windows XP. I completly uninstalled firefox from my desktop and verified the profile files were gone then reinstalled and still the printer will not work. Ive had it with FF so I am uninstalling and going to chrome. Thanks for the suggestions.

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All Replies (7)

ideato
ideato
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Hello bitbyter, please Reset all Firefox printer settings and check it again.

thank you

bitbyter
bitbyter Question owner
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As I mentioned in the details I have already reset the firefox printer settings. The prefs.js file does not have any settings for a printer at all.

ideato
ideato
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Create a new Firefox profile and see if the issue exist.

thank you

bitbyter
bitbyter Question owner
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I created a new profile firefox still does not recognize my printer.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Director: Show Folder (Linux: Open Director; Mac: Show in Finder)
bitbyter
bitbyter Question owner
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Chosen Solution

I installed my printer into my laptop and firefox recognized it with no problem. Both my laptop and desktop are running Windows XP. I completly uninstalled firefox from my desktop and verified the profile files were gone then reinstalled and still the printer will not work. Ive had it with FF so I am uninstalling and going to chrome. Thanks for the suggestions.

bitbyter
bitbyter Question owner
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Yesterday b4 installing chrome I tried one last thing. I deleted the entire Mossilla folder from my application data and Program files folder. Then I went to my backup files and copied these folders back. When i ran the program the printer now works. I was on version 26. When I let the program update to v28 it would not print so I went back to v26.