Firefox crashes
It recently happens every time I use Firefox (not at the startup but sometime after): suddenly, everything freezes than the browser crashes.
All Replies (9)
Sorry your Firefox is crashing :( Here are quick fixes to prevent this from happening again .
Hello sensei_Omar, please follow the steps below to provide us crash IDs to help us learn more about your crash.
- Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
- Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.
Thank you for your help!
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
The 5 most recent Report IDs: bp-04c758da-17d8-4fe9-a174-8900b2140404 bp-85eb49c1-2f72-45db-8d82-118c82140331 bp-3266dce8-bd92-48f0-9377-6db6f2140331 bp-9a9d3d10-7154-4555-8b4a-60d882140331 bp-31c585b2-7138-4eee-969d-621012140331
Have you read the article that i suggested you ?
It could be an out-of-memory issue.
How much memory is Firefox using?
Are there any (HTML5) media files playing?
Yes Debapriyo. I've read this article. I have an outdated VLC plugin and I can't update it without updating the whole OS because I am using Ubuntu 12.04 ; so I've disabled it.. I should wait & see if the problem is resolved. May I use another plugin replacing VLC?
Cor-el, I don't know how much memory Firefox is using but there aren't HTML media files playing while it crashes.
you can try starting firefox in compatibility mode - Windows XP (Service Pack 3)", might work.
Modified by vacezmaj
The OP is on Linux like posted above, so that isn't possible.
- User Agent: Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:28.0) Gecko/20100101 Firefox/28.0