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I cannot insert a graphic image in a new composition: win 7, tb 24

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  • Last reply by BillGray

BillGray
BillGray
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At times when composing a new e-mail I cannot insert a graphic image in the message. I have tried both the Insert button and the Insert icon. This does not happen all the time; but, when it does happen I can't seem to make it work. My system is a Win 7 with Thunderbird 24.3.0.5. I have tried inserting different graphic images and have tried all combinations in the Image Properties pop-up window.

I have closed and reopened Thunderbird. I have restarted my system. I have closed all windows except Thunderbird. Nothing helps. Help! Thank you, Bill Gray

At times when composing a new e-mail I cannot insert a graphic image in the message. I have tried both the Insert button and the Insert icon. This does not happen all the time; but, when it does happen I can't seem to make it work. My system is a Win 7 with Thunderbird 24.3.0.5. I have tried inserting different graphic images and have tried all combinations in the Image Properties pop-up window. I have closed and reopened Thunderbird. I have restarted my system. I have closed all windows except Thunderbird. Nothing helps. Help! Thank you, Bill Gray

Chosen solution

Bill Gray here again. I find that if I open another Write window, then copy/paste my entire e-mail from the initial window -- I can insert graphics into the new window.

What happens in Thunderbird to make this happen? This has happened a number of times. But, at least now I know that I can open a new Write window and get around the problem. Yet, I am still stuck with the nagging question: Why does this happen?

Thank you and God bless, Bill Gray

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BillGray
BillGray Question owner
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Chosen Solution

Bill Gray here again. I find that if I open another Write window, then copy/paste my entire e-mail from the initial window -- I can insert graphics into the new window.

What happens in Thunderbird to make this happen? This has happened a number of times. But, at least now I know that I can open a new Write window and get around the problem. Yet, I am still stuck with the nagging question: Why does this happen?

Thank you and God bless, Bill Gray