Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Where is the spam folder-I can't receive certain emails

more options

I haven't 2 received emails that might be in the spam folder but I can't find a spam button.

Can you help, please?

Barry

I haven't 2 received emails that might be in the spam folder but I can't find a spam button. Can you help, please? Barry

All Replies (3)

more options

Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.

Or is problem is with Mozilla Thunderbird?

more options

I haven't 2 received emails that might be in the spam folder but I can't find a spam button. I use Thunderbird email.

Can you help, please?

more options

I added a Tag for Thunderbird to get this thread directed to Thunderbird support contributors. Don't use myself, and can't help you.