Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Email will not work. Says something is wrong with cookies and I can't figure out what I need to do.

  • 4 replies
  • 2 have this problem
  • 7 views
  • Last reply by cor-el

more options

I am attempting to convert from MSN to Foxfire. Everything seems to work except I can't open my gmail account. It says something is wrong with cookies but I can't understand any of the instructions to fix the problem. It says how to fix it in Chrome but no instructions on what to do for Foxfire.

I am attempting to convert from MSN to Foxfire. Everything seems to work except I can't open my gmail account. It says something is wrong with cookies but I can't understand any of the instructions to fix the problem. It says how to fix it in Chrome but no instructions on what to do for Foxfire.

All Replies (4)

more options

hello, please try all the steps mentioned in Websites say cookies are blocked - Unblock them.

more options

I have no idea to do what you suggested.

more options
more options

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

You can inspect and manage the permissions for the domain in the currently selected tab via these steps:

  • Click the "Site Identity Button" (globe/padlock) on the location bar
  • Click "More Information" to open "Tools > Page Info" with the Security tab selected
  • Go to the Permissions tab (Tools > Page Info > Permissions) to check the permissions for the domain in the currently selected tab