Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

mozilla firefox (not responding) 27

  • 4 replies
  • 40 have this problem
  • 2 views
  • Last reply by CKJaguar

more options

I have recently changed to mozilla firefox 27. to update my windows 7 vista and constantly it keeps freezing and saying not responding and i have to wait to carry on, I am not great on computers and need help as simple as possible so i understand please someone help.

I have recently changed to mozilla firefox 27. to update my windows 7 vista and constantly it keeps freezing and saying not responding and i have to wait to carry on, I am not great on computers and need help as simple as possible so i understand please someone help.

All Replies (4)

more options

Chosen Solution

more options

use safe mode for starting fx browser

more options

I have same. Vista 7 and er...sometimes Firefox. I have the latest Firefox installed hoping that it wold stop that Mozilla Firefox (not responding) cropping up... ... My mistake. Since up(lol)grading to the latest that error is almost permanantly etched into my screen. It is DREADFUL. Even at launch I can get that message. I can NEVER get past 35-40 mins before it will crop up and hang the PC. I get that and its oft companion "Plug in busy stopping you having fun" etc I have written to Mozilla twice3 (only to be ignored) that this is not OUR error, but THEIRS. Basically your browser falls over. As for solutions - sorry - I will not be fobbed off with FAQs (which never cover one's particular prob) and the "solution" of "Oh, just RESET Firefox" does NOT work. It won't work because all I am doing is rebooting a faulty browser. So whilst having to go back to IE will Firefox be actually FIXING their software so that the NEXT upgrade can actually SUSTAIN a browsing session that could ooo maybe go over an hour? Currently I have the Task Manager open permanantly so as to flag "END TASK" next to "firefox is not running...."

more options

Tried Safe Mode with no improvement. Uninstalled FF, rebooted computer, reinstalled FF. All problems now gone.