Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when troubleshooting information page appears there is no confirmation window that says "Restart Firefox"

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by cor-el

more options

your information page shows a confirmation window "Reset Firefox to its default state" no such window appears when I go to the Troubleshooting information, only a long list of details.

your information page shows a confirmation window "Reset Firefox to its default state" no such window appears when I go to the Troubleshooting information, only a long list of details.

Chosen solution

Firefox 10.0.2 doesn't have a Reset button on the "Help > Troubleshooting Information" page.

Any special reason why you use such an old Firefox version?

What kind of issues do you have?

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Firefox 10.0.2 doesn't have a Reset button on the "Help > Troubleshooting Information" page.

Any special reason why you use such an old Firefox version?

What kind of issues do you have?