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Since the latest update Firefox does not keep me signed in to Yahoo email.

  • 4 replies
  • 6 have this problem
  • 12 views
  • Last reply by cwec

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I updated to the latest Firefox last night and shut the computer down. This morning when I checked yahoo email it would not keep me logged in. Every time I try to open a message it asks me to enter my password and when I do it doesn't show me the email, it says my session has expired and brings up yet another login pop-up. It happens over and over. It worked for about 2 minutes after re-starting Firefox, but was back to doing the same thing once I spent a few minutes visiting another website.

I updated to the latest Firefox last night and shut the computer down. This morning when I checked yahoo email it would not keep me logged in. Every time I try to open a message it asks me to enter my password and when I do it doesn't show me the email, it says my session has expired and brings up yet another login pop-up. It happens over and over. It worked for about 2 minutes after re-starting Firefox, but was back to doing the same thing once I spent a few minutes visiting another website.

All Replies (4)

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Here is how you can resolve this

Websites remembering you and automatically log you on is stored in a cookie.

  • Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.

Make sure that you do not run Firefox in Private Browsing mode.

Do not use Clear Recent History to clear the "Site Preferences" and the "Cookies" as this doesn't take exceptions into account, but removes all specified data.

Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.

Thank you.

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Check the connection settings.

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":


Check the date and time in the clock on your computer: (double) click the clock icon on the Windows Taskbar.

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.

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Yahoo has moved some accounts between different servers as part of its Neo update. If you are using an old bookmark to access your mail, it might not be redirecting correctly.

Try accessing your mail either through the Yahoo home page or My Yahoo! page, or using a more generic address and see whether that works any better:

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jscher2000, I started using Firefox a few weeks ago (having used Chrome for the last few years) and I've had some issues. But, I have to say, you've dug me out of a hole on all occasions. Thanks for your ideas, without them I would have gone back to Chrome by now.