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Firefox opens, however, it will not load any web page. My internet shows that it is connected.

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  • 5 have this problem
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  • Last reply by cor-el

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The internet connection is working fine, every other wireless device works in my house. Firefox loads, however, when typing in any web address, it blinks very briefly (you cannot see anything at all), then simply stays on the home page. No website wil load at all.

The internet connection is working fine, every other wireless device works in my house. Firefox loads, however, when typing in any web address, it blinks very briefly (you cannot see anything at all), then simply stays on the home page. No website wil load at all.

All Replies (3)

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Hi, Thank you for contacting support. The Web address bar should be showing the url. Please try to start the browser in safe mode or disable any add ons or extensions to see if they are affecting the bar.

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It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: